1 to 25 of 30 Permanent Customer Engagement Jobs in the East of England

off studies balancing performance, cost, time, and risk. Multi-Disciplinary Integration: Bring together specialists in antennas, RF components, signal processing, electronics, firmware, and software to deliver cohesive system solutions. Customer Engagement: Represent the technical solution to customers and stakeholders, providing briefings, technical justifications, and system roadmaps. Team Collaboration: Work closely with the Engineering Manager and Project Manager to … Proven track record of system design, trade-off analysis, and performance modelling. Experience developing early-stage concepts into technology demonstrators or operational prototypes. Excellent communication skills with experience in customer-facing roles and technical presentations. Strong collaboration skills across technical and non-technical stakeholders. Experience leading multi-disciplinary teams or acting as a technical authority. Desirable Skills Knowledge of … Engineering, Physics, Systems Engineering, or a related discipline. Chartered Engineer status (or working towards it) is desirable. Further Information Occasional travel may be required in this role to visit customer sites for demonstrations, installations, handovers or reviews . An SC level security clearance is required for this role, and candidates should already have, or be capable of obtaining UK More ❯

Share This position will be responsible for leading the Pre-Sales design of Enterprise on-premise, off-premise cloud, and hybrid customer solutions. This position will primarily support sales operations in the New England Region (focused in on MA and CT but open to the full NE region), coverage in other regions may be sporadically required. This position provides … solutions. Type: Full Time Location: New England Position Summary This position will be responsible for leading the Pre-Sales design of Enterprise on-premise, off-premise cloud, and hybrid customer solutions. This position will primarily support sales operations in the New England Region, but coverage in other regions may be sporadically required. This position provides on-site client consulting … such as ILM Disaster Recovery, Business Continuance, and Data Center Migrations Veeam, Commvault Aruba Security and Regulations Compliance As an Enterprise Architect, you are expected to provide an excellent customer experience in the delivery of enterprise-grade solution designs, proposals, demonstrations and proof-of-concept (POC) engagements. We expect you to work closely with other Comport delivery engineers and More ❯

Job Description - Audience & Product Data Analyst (15635) We have a brilliant opportunity for an Audience & Product Data Analyst to join our Customer Data team on a permanent contract, based in Luton. (Hybrid Working) This exciting role will be responsible for creating the audiences, segmentations and customer attributes required for marketing, reporting, customer engagement across operations and … service, web and app personalisation and media planning. The Customer Data team is responsible for enabling the business with the customer data and insight it needs, when it needs it. The team has access to lots of customer data from the many millions of customers who have flown with us and continue to fly with us every … marketing campaigns reaching millions of customers. What you'll be doing Creating data solutions (such as views, segmentations, profiles) in Databricks to enable targeted marketing, operational communications, and detailed customer reporting and analytics. Creating real-time customer data products and audiences in mParticle to enable triggered and ad-hoc marketing, targeted customer engagement, real-time web More ❯

Reporting to the Engineering & Manufacturing Service Owner , you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Role Summary Maintaining software lifecycles, working on new and existing requirements, testing/integration and implementation, performance tuning and patching, including some periodic More ❯

About the role Our Customer Success Executives (CSEs) play a critical role in the engagement of our smaller customer relationships. As a CSE your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You will report to the Head of Customer Success and work alongside our customer facing … teams. You will work with a segment of small-medium sized Commercial or Public Sector customers. Drawing on product usage data and other information, you will engage your customer segment via a "Technical touch" approach (eg: Hubspot, Webinars, ChurnZero in-app guides) to improve the outcomes that they achieve using Zellis Product & Services. Areas of focus will include adoption … of HCM features, system optimisation, ensuring customers are referenceable and participate in the Brand NPS Programme. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty, to include but not limited to the timely completion of reference requests and creating case study and video testimonial opportunities. Being organised and carefully planning More ❯

CRM Manager - CambridgeCirca:Salary - Salary Plan, 55,323.00 GBP AnnualThe Royal Society of Chemistry seeks an experienced, strategic CRM Manager to join our Customer Team on an 18-month fixed term contract. This role focuses on Salesforce management and will position you as the strategic architect of our customer relationship approach. You\\\'ll lead a small team dedicated … to building strong global customer relationships, enhancing operational efficiency, and supporting business growth across all our operating regions.You will own the complete vision, strategy and roadmap for RSC\\\'s customer relationship management, with particular emphasis on optimizing our Salesforce platform to ensure effective customer engagement. Working with cross-functional stakeholders, you\\\'ll define excellence in customer relationship management and provide necessary training on best practices. Your strategies will prioritize relationship building and accountability at every customer touchpoint, with the goal of creating value through understanding customer needs, developing trust, and delivering exceptional service.We\\\'re looking for a visionary CRM professional with Salesforce expertise who can transform our customer engagement approach and More ❯

Own the digital trading calendar and drive sales through timely and targeted promotions, campaigns, and merchandising strategies. Analyse daily, weekly, and monthly performance metrics to optimise sales, margin, and customer engagement. Conduct deep-dive analysis into product/category performance and buyer behaviour to inform trading and pricing strategies. Collaborate with sales teams and suppliers to identify opportunities for … improve performance. Ensure best-in-class merchandising, website optimisations and content across all product listings, categories, and promotional landing pages. Support Head of E-Commerce to deliver revenue and customer growth targets across DD Group websites. Act as commercial champion for the ecommerce team, focussing in on performance at both category and product level to hit the sales plan … working with both Pricing and Inventory teams Support in delivering improved customer experiences and conversion-driving activities across the websites. Use business and website analytics to monitor performance and KPIs and make customer-driven decisions and priorities. Support go to market for products and promotions, as well as integrated campaign delivery through end-to-end online customer More ❯

This Inside Sales position based in Letchworth role is pivotal in generating new business opportunities and strengthening customer engagement through sales and marketing initiatives. The position is essential to the commercial team, closely aligning with the Technical Product Management and Project Delivery functions based in the Letchworth hub. It also actively supports field-based Business Development Managers (BDMs … event attendance, and driving lead generation. Overview of the role: Conduct LinkedIn and other online platform-based research to expand the qualified contact base. Support online sales transactions and customer support. Update and promote test franchise promotions and call-to-actions. Engage new contacts through outbound calls, emails, and other channels to identify opportunities and set appointments for the … team. Strong organisational and prioritisation skills. Effective time management and ability to work under pressure. Capable of working in a matrix environment. Ability to develop technical knowledge of partners, customer applications, and products. What's on Offer This position offers an exciting opportunity to be part of a dynamic team driving innovative sales and marketing strategies within the technology More ❯

s very foundational DNA. This is an extremely exciting time to take this product set to the next level, utilising Zellis's existing broad and deep product set and customer base combining next-gen technology and capability to the portfolio. A key component of this exciting new product is Workforce Management which is already a leader in class across … Solution Consulting Team and join us on an exciting journey. Skills & experience We are seeking a Workforce Management Specialist with deep functional knowledge. Aligned alongside a Sales Executive in Customer engagements you will provide Functional, Technical and Industry expertise throughout the entire Sales Cycle. With deep expertise in discovery meetings, demo environment setup and maintenance, and superior presentation skills … your role is key to our ongoing sales growth and success. Your mission will be to engage with customers and align Zellis's capabilities to our customer and prospect needs, providing high quality document responses & value led presentations, focussing on customer's and prospects requirements that meet and delight. The mission of the Customer Solutions Consultant is More ❯

company as their Graphic Designer, reporting directly to the Marketing Manager. You'll be at the heart of creating compelling visual assets that drive marketing campaigns, product launches, and customer engagement across multiple channels. What You'll Be Doing: Design digital and print assets including eBooks, whitepapers, infographics, social media visuals, digital ads, email templates, and presentation decks More ❯

performance feedback to build commercial capability and engagement. Commercial Strategy & Execution Own the UK sales strategy and go-to-market planning in alignment with SICK's EMEA goals. Drive customer acquisition and retention across manufacturing, logistics, process industries, distribution and OEM channels. Analyse market trends, competitor activity, and customer insights to shape tactical and strategic decisions. Change Leadership … ways of working across your team and drive adoption through clear communication and coaching. Stakeholder Management Collaborate with Product Management, Marketing, Engineering, and Service teams to ensure a seamless customer experience. Report regularly to UK and European leadership on commercial performance, forecasts, and operational priorities. The Successful Applicant The successful UK Sales Manager will bring:- Proven experience in a … sectors. A strong track record of leading, mentoring, and developing sales teams in fast-paced B2B environments. Deep commercial acumen with a data-led approach to sales strategy and customer engagement. Demonstrated experience in managing through change - whether structural, cultural, or digital. Excellent communication, negotiation, and stakeholder influencing skills. Familiarity with CRM systems, sales analytics, and digital enablement tools. More ❯

with plenty of opportunities ahead! What You’ll Be Doing: ✅ Building relationships with new and existing clients through outbound calls. ✅ Creating connections and developing new sales leads. ✅ Providing excellent customer service , ensuring client satisfaction and retention. ✅ Generating ideas to boost sales and enhance engagement. ✅ Attending events & exhibitions , networking, and following up on potential opportunities. ✅ Keeping up to date with … your sales approach. Why Join? 🌟 Exciting career growth opportunities within a forward-thinking company. 🌟 Supportive & collaborative team where success is celebrated. 🌟 Market-leading products with strong demand and full customer support. 🌟 Fantastic benefits & a positive work environment in the heart of town. 🌟 A company that values integrity, teamwork, and innovation. What We’re Looking For: ✔️ At least 2 years … skills —able to engage effectively with clients. ✔️ Strong organisational skills & CRM experience —follow-ups are key in this consultative sales role. ✔️ A proactive approach to sales, lead generation, and customer engagement. At polkadotfrog , we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an More ❯

performance feedback to build commercial capability and engagement. Commercial Strategy & Execution Own the UK sales strategy and go-to-market planning in alignment with SICK's EMEA goals. Drive customer acquisition and retention across manufacturing, logistics, process industries, distribution and OEM channels. Analyse market trends, competitor activity, and customer insights to shape tactical and strategic decisions. Change Leadership … ways of working across your team and drive adoption through clear communication and coaching. Stakeholder Management Collaborate with Product Management, Marketing, Engineering, and Service teams to ensure a seamless customer experience. Report regularly to UK and European leadership on commercial performance, forecasts, and operational priorities. The Successful Applicant The successful UK Sales Manager will bring:- Proven experience in a … or engineering sectors. A strong track record ofleading, mentoring, and developing sales teamsin fast-paced B2B environments. Deep commercial acumen with a data-led approach to sales strategy and customer engagement. Demonstrated experience in managing through change- whether structural, cultural, or digital. Excellent communication, negotiation, and stakeholder influencing skills. Familiarity with CRM systems, sales analytics, and digital enablement tools. More ❯

join our team. The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery … support to Sales staff at all stages of the sales process (pre and post-sale) Provision of technical support directly to customers/end-users where required Regular proactive engagement with Sales staff to support sales objectives Ensuring Health and Safety requirements for all activities are met Ensuring all activities are carried out in accordance with the CRFS Quality … Management System Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives Ensuring Customer Training materials are updated and maintained to the required standards Ensuring Customer Training is delivered competently Ensuring the provision of first-line customer support where required Ensuring currency through regular engagement with CRFS technical staff More ❯

We have the pleasure of recruiting on behalf of a market-leading business known for producing the best quality product on the market. Backed by historical innovation and strong customer relationships, they are looking to expand and focus on their digital capabilities. As such, they are looking for a strategic and results-oriented Head of E-Commerce to lead … a step change in how they sell and convert customer online. This is a senior role focused on modernising and growing the companys B2B e-commerce capability. You will assess current platforms and processes, define a future-focused digital strategy, and deliver commercial results. Working closely with the leadership team, youll ensure e-commerce becomes a key driver of … revenue, efficiency, and competitive advantage. Key responsibilities: Define and implement a high-impact B2B e-commerce strategy that supports business growth and enhances the customer experience. Conduct a detailed review of existing platforms, identifying opportunities to improve functionality, usability, and performance. Collaborate closely with the leadership team to align digital initiatives with wider business and operational goals. Drive measurable More ❯

We have the pleasure of recruiting on behalf of a market-leading business known for producing the best quality product on the market. Backed by historical innovation and strong customer relationships, they are looking to expand and focus on their digital capabilities. As such, they are looking for a strategic and results-oriented Head of E-Commerce to lead … a step change in how they sell and convert customer online. This is a senior role focused on modernising and growing the companys B2B e-commerce capability. You will assess current platforms and processes, define a future-focused digital strategy, and deliver commercial results. Working closely with the leadership team, youll ensure e-commerce becomes a key driver of … revenue, efficiency, and competitive advantage. Key responsibilities: Define and implement a high-impact B2B e-commerce strategy that supports business growth and enhances the customer experience. Conduct a detailed review of existing platforms, identifying opportunities to improve functionality, usability, and performance. Collaborate closely with the leadership team to align digital initiatives with wider business and operational goals. Drive measurable More ❯

rapid innovation cycle times, coupled with a pathway to supply chain resilience. Role Overview As a Senior Applications Engineer, you will be responsible for ensuring both internal and external customer success as a key technical stakeholder, translating application needs and requirements into technical specifications. Collaborating with our Engineering, Product Management and Commercial teams you will be responsible for capturing … and understanding technical requirements during early product ideation, requiring creative translation of customer needs into novel FlexIC solutions, and directly contributing throughout the product development cycle. To be successful in this role, the candidate will be proactive in pulling detailed requirements from external/internal customers, translation into technical specifications and driving the delivery of early concepts and demonstrators. … Introduction cycle to eventual market launch. A proven track record in Application Engineering/Analog Mixed Signal Design(or similar roles) within the Electronics/Semiconductor industry, experience in customer-facing engagements and broad technical knowledge of electronics and their applications in a range of industries is required. This is a great opportunity for you to apply your skills More ❯

and hardware/software troubleshooting. Ensure adherence to ITSM processes and SLAs, using tools such as ServiceNow. Identify and implement process improvements to enhance service delivery and efficiency. Stakeholder Engagement Build and maintain strong relationships with client stakeholders, acting as the primary point of contact for escalations and service reviews. Collaborate with internal teams including Infrastructure, Internal IT, Sysadmin … and Service Integration to ensure seamless service delivery and issue resolution. Customer Experience Champion a customer-first approach, ensuring all interactions are handled with empathy and professionalism. Monitor and improve CSAT scores, proactively addressing feedback and service gaps. Resource & Asset Management Forecast and manage resource requirements, including cover for planned/unplanned absences. Maintain accurate asset tracking and … hardware/software support, networking, and remote troubleshooting. Demonstrated ability to drive process improvements and document operational workflows. Excellent interpersonal and communication skills, with a focus on stakeholder and customer engagement. Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability More ❯

for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯

shaping the long-term strategic plan of Arm's solution in IoT applications. You will partner with engineering teams, external ecosystem partners and acting as the voice of the customer to motivate change which improve our products and help our partners embrace new technology . The role will require enthusiasm, autonomy, travel overseas and a real passion for innovation … Responsibilities: Lead customer engagements to gather feedback on workloads and features Define system-level use cases to determine the appropriate approach to for leading solutions Define features and positioning of our next generation products Collaborate with engineering teams to set ambitious targets for performance, power, and area (PPA) metrics Engage with senior executives align product strategies and objectives. Work … Understanding of system level definition, or be an expert of a specific area in a system Excellent communication and teamwork skills, with the ability to build consensus across teams. Customer-facing experience. At least 5 years of proven experience related to IoT hardware "Nice To Have" Skills and Experience : Engineering design involvement in hardware Prior exposure to functional safety More ❯

to both technical and non-technical audiences. Direct novel research activities and engage with leading UK academic institutions. Provide mentoring and day-to-day guidance to junior colleagues. Support customer engagements across defence, security, and commercial sectors. Skills & Experience: PhD in a relevant field with around 10+ years of experience in AI/ML (ideally in the defence or More ❯

Platform, handling orchestration of hundreds of millions of notifications spread across various channels (EMAIL, SMS, WHATSAPP, PUSH, Instant Payment Notifications and WEBHOOKs) enabling critical businesses and workflows and driving customer engagement. Job Description: Your way to impact You will work alongside the best and the brightest engineering talent in the industry. We have opportunities in a wide range of More ❯

Role: Effectively communicate the value proposition and technical vision of our clients products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT analysis of competitor products … to shaping technical requirements that influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in 4G/5G networks and/or Android-based devices. Hands-on experience engaging with T1 carriers and private network More ❯

Effectively communicate the value proposition and technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT analysis of competitor products … to shaping technical requirements that influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in LTE and 4G/5G networks and/or Android-based devices. Hands-on experience engaging with T1 carriers and More ❯

way. Your primary role will be to teach our quality swimming programme for 3-11 years to inspire children to swim through fun and innovative, delivering excellent standards of customer experience for swimmers and parents and changing lives through giving every child opportunity to learn to swim. As part of your teaching role you will not only deliver fun … and inspiring lessons, but also use technology to track swimmers progress, work as part of a team to deliver a premium experience. This will include customer engagement, attending training and team meetings to share best practice and learn from each other. This role is for weekday evenings and weekend hours, self-employed contract with guaranteed hours. If you More ❯