19 of 19 Permanent Customer Engagement Jobs in the East of England

Enactor is a unified commerce platform built for ambitious retailers — spanning POS, mobile, kiosk, self-checkout, order management, inventory, promotions and CRM across every customer channel, and covering the full hardware estate from POS terminals and printers to scanners, mobile devices, and payment devices. Our customers include some … Americas, and Asia, and our global partner network is growing rapidly. This role is central to that growth — winning new business, deepening existing customer relationships, enabling our partner network, and representing Enactor at the world's leading retail technology events. ••• We need Retail experience for this role ••• This ...

heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. Monday to Friday, 9-5 working hours (hybrid) with a starting salary … contact. Monitoring account performance and maintaining accurate revenue forecasting information. Coordinating with operational teams to ensure smooth service delivery and issue resolution. Encouraging customer engagement and increasing product usage across accounts. Building strong client relationships to understand operational requirements and identify opportunities for further business development. Driving client ...

some email journeys created. However there’s still lots to build, and some of the initial structure established. But the real work starts now. Customer journeys need designing and building, taking them from EVP through to a much more sophisticated operation. Segmentation needs defining. Contact strategy needs shaping … customers from first enquiry through to long-term retention. That means building, testing and optimising CRM journeys, while also shaping the broader approach to customer communication. Whilst the primary channel for outbound CRM will be email. They’re also engaging across Whatsapp and SMS, and there’s a customer ...

Summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services‐led approach. The Senior Network Architect operates as a senior presale overlay within the Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer … across multi‐vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. Role Overview Owning solution architecture for complex customer opportunities Leading discovery, design, and proposal activities Aligning technology solutions to business outcomes, KPIs, and commercial objectives Driving the integration of CDW’s Professional ...

This role is accountable for the technical delivery relationship, ensuring that services, projects, and changes are executed to a high standard and aligned with customer priorities. It blends proactive customer engagement with strong technical oversight. The postholder must have a broad and deep technical understanding, enabling them … review and challenge proposed approaches, support complex delivery decisions, and participate confidently in detailed discussions with engineers and customer stakeholders. Although not an engineering role day to day, you’ll be expected to remain hands‐on when needed—particularly during complex changes, escalations, critical incidents, or key delivery milestones. ...

excellent opportunity for a technically capable support professional looking to move into a varied, autonomous role within a fast-paced environment where technology and customer service are equally valued. The successful candidate will play a key role in supporting business-critical systems, maintaining data integrity, and delivering a high … specialist applications and services. Working closely with internal departments and external stakeholders, you’ll combine strong troubleshooting skills with excellent communication and customer management abilities. Key Responsibilities Technical Support & Systems Management Deliver 2nd line support for software applications and business systems Take ownership of escalated incidents through to resolution ...

within critical infrastructure. Deep knowledge on security architecture, with hands-on experience designing and integrating multi-layered security solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic ...

overtime is paid - Hold a full UK driving licence and be willing to travel across the County At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What You'll Be Doing … with Palo Alto firewalls MPLS and multi-VRF experience Cisco/Aruba Wi-Fi support experience desirable not essential What You'll Bring Strong customer engagement and relationship skills Clear communication across technical and non-technical audiences Analytical and structured problem solving Ability to follow technical designs Strong ...

Marketing, and Software teams. The Role The CRM Manager will be responsible for managing, optimising, and evolving our HubSpot ecosystem to support revenue growth, customer engagement, and operational efficiency. This is a highly collaborative role, working closely with Sales, Marketing, and Software teams to ensure CRM is fully … internal systems and third-party tools Build and maintain dashboards and reports to provide actionable business insights Drive automation and process improvements across the customer lifecycle Ensure data integrity, governance, and best practice CRM usage across the organisation Act as the internal HubSpot expert, providing training and ongoing support ...

seeking a Technical Service Delivery Manager in Hockley to oversee service delivery for key customers. This role combines technical management skills with proactive customer engagement, ensuring projects align with customer priorities. The ideal candidate will have a strong background in technical delivery and management, overseeing a team ...

rapidly shifting priorities Ability to clearly articulate complex insights to senior, non technical stakeholders Exposure to regulated industries and an understanding of responsible customer engagement is highly valued What They Offer Salary of £80,000 to £95,000 base plus a strong bonus structure with upside Hybrid working ...

oversee the activities of the outsourced managed service for D365 for F&O (Finance & Operations), SCM (Supply Chain Management) and/or CE (Customer Engagement), setting the standards, principles, ways of working and guardrails for 3rd party support, maintenance and development activities Provide support, guidance and expertise ...

exceed sales targets through proactive, opportunity-led activity. · Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. · Lead customer engagement through site visits, demos, trials and solution discussions. · Deliver consultative, solutions-led sales aligned to customer needs and outcomes. · Produce high … your own territory, pipeline and priorities. · Confident working both independently and collaboratively, with a proactive, solutions-led mindset. · Professional, approachable communicator with a clear customer-first approach. · Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted ...

experimental investigations, participating in key industry consortiums, engaging with product groups, working closely together with the engineering team, and taking part in partner and customer engagements. Responsibilities Design and develop the Mali graphics architecture for the latest graphics APIs, providing new technologies for products in new and existing markets ...

assigned Route(s), and flag areas of concern and ideas for future improvements to the relevant Service Manager and Route Manager(s) Support local customer engagement and communication activities, working closely with Route Managers and Service Delivery colleagues to identify and address service delivery requests and/… keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond ...

defence and national security customers. Working with the Office of the CTO, you will combine future-focused innovation with hands-on leadership across existing customer engagements. This role is split across two core areas: Innovation & Future Solutions (50%) lead the identification, design, and development of secure, IT-enabled solutions … that respond to the evolving needs of clients and the wider sector. Short-term Customer Initiatives (50%) provide enterprise and solution leadership for rapid reviews, recovery activity, and complex customer challenges, helping to resolve issues and support successful delivery outcomes. This is a UK-based role, with travel ...

preferred residential kitchen fire suppression system within the sector. The successful candidate will play a key role in delivering agreed sales targets, expanding our customer base, and strengthening our presence within the residential market through strategic business development and consultative selling. Key Responsibilities Proactively identify and develop new business … timely and accurate reports as required, including performance and pipeline updates. Represent the Company professionally at all times, maintaining high standards of conduct and customer engagement. Maintain consistent achievement of agreed sales targets and key performance indicators. Provide accurate weekly sales forecasts and pipeline reporting. Remain up to date ...

troubleshooting Perform RF measurements, testing, and validation of hardware Produce technical documentation including reports and test plans Ensure designs meet specifications, standards, and customer requirements Support product development from concept through to manufacturing Work closely with cross-functional engineering teams Contribute to technical discussions, proposals, and customer engagements ...

focus, creating high-impact solutions in niche, high-value markets. As Product Manager, you will operate at the intersection of engineering, commercial strategy, and customer engagement. You will lead structured discovery sessions with customers and partners, extract meaningful insight from complex inputs, and translate real-world challenges into clear … shape roadmap, positioning, and go-to-market strategy. The Role: Own and evolve a portfolio of high-value, low-volume technology products Lead customer discovery and translate insight into validated product strategy Drive cross-functional delivery from concept through launch Communicate clear decisions and rationale to technical and commercial ...