Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
Customer Success Executive (SaaS) Location: Cambridge (Hybrid) Salary: Up to £29,000 Our client, an innovative tech company in Cambridge, is on the lookout for a passionate IT graduate to join their dynamic team. If you are a graduate with a year of commercial experience within the IT … for technology and its business-transforming potential. Excellent verbal and written communication skills, with the ability to explain complex concepts clearly. Proactive approach to customer satisfaction and problem-solving. Ability to manage multiple clients and tasks with keen attention to detail. Comfortable working in a hybrid environment, balancing remote … and in-office collaboration. Previous experience in customer success, account management, or a related field. Familiarity with tech/software products and the ability to quickly learn new tools. Strong interpersonal skills and the ability to work effectively within a team. Please reach out for immediate consideration more »
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
1 Tech Staffing Ltd
Customer Success Executive (SaaS) Location: Cambridge (Hybrid) Salary: Up to £28,000 Our client, an innovative tech company in Cambridge, is on the lookout for a passionate IT graduate to join their dynamic team. If you are a graduate with a year of commercial experience within the IT … for technology and its business-transforming potential. Excellent verbal and written communication skills, with the ability to explain complex concepts clearly. Proactive approach to customer satisfaction and problem-solving. Ability to manage multiple clients and tasks with keen attention to detail. Comfortable working in a hybrid environment, balancing remote … and in-office collaboration. Previous experience in customer success, account management, or a related field. Familiarity with tech/software products and the ability to quickly learn new tools. Strong interpersonal skills and the ability to work effectively within a team. Please reach out for immediate consideration more »
Customer Support Cambridgeshire £27,000 to £35,000 We are looking for a Customer Support to work for a leading business within Telecoms. Working from their Cambridgeshire office, they are looking for individuals with good customer service experience and an interest in all things IT and Telecoms. … Required Qualifications: Exceptional customer service skills Strong interest in and aptitude for technology Understanding of WiFi systems, mobile devices, and other tech products that connect to WiFi Excellent communication and listening abilities Preferred Qualifications: CCNA or an IT-related certification is a plus; training will be provided Certifications in … Microsoft, Linux, Cisco, or similar technologies are advantageous Demonstrated experience in providing help desk support or customer support If you feel this is the position you are looking for, please do not hesitate to apply or contact me on jack@tdatelecoms.com or call 0208 240 4496 for more details. more »
Harpenden, England, United Kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
market-leading solution helping enterprise businesses connect more effectively with their staff. The Opportunity: This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion! Join a fantastic, upbeat team and deliver customer delight at every contact point. Critical to … this role is working with the wider functions to deliver successful customer outcomes. Your supporting strategy team, insight team and sales team will support you to ensuring every aspect of the customer journey is optimal. You however are the glue that joints it all together! Work with clients … business wide employee surveys. Use the insight gathered to work towards client objectives and grow the relationship! The Ideal Candidate: Previous experience in a customer success role, working with large of enterprise clients. Experience of working within a fast-paced, scaling SaaS business. Data savvy and able to tell more »
Overview With a focus on maintaining, growing and retaining accounts, the Account Executive will work closely across both internal-facing and client teams’ to ensure accounts are pro-actively managed and that cross and up-sell opportunities are maximised. Within the role, the Account Executive will need to … to learn new technology and demo products to prospective customers. Minimum of three years sales experience, ideally in an IT or Cyber Security environment Customer-centric approach to sales; understanding their needs and drivers with the ability to handle objections and remove barriers. Self-starter, self-motivated and have more »
the role. This is a true Account Management/Customer Services position, working for a small and successful IT Support company, ensuring their clients needs are always met and that they always receive proactive and thoughtful customer service. You will assist with new requirements from existing customers, offering … systems, purchasing of new hardware/software. why you should apply. This is a really interesting opportunity for someone who really takes pride in customer service and offering a personal service. You will work within a busy team to ensure customers are always satisfied. The client is proactive with … with free parking on that note a driving licence is highly desirable too. what were looking for. The ideal candidate will be a dedicated Customer Service professional within a year or so experience in the IT industry. We need someone who can produce high quality quotes, business proposals, generate more »
