7 of 7 Permanent Customer Retention Jobs in the East of England

Colchester, UK area. This individual will lead a team of 4–5 Client Success Managers while also managing key accounts, with a focus on customer retention, subscription renewals, and account growth. This role is critical to driving revenue expansion by identifying upsell opportunities within existing accounts … Required Skills & Experience 3–5+ years of experience in Client Success, Account Management, or Sales leadership Experience managing or mentoring a team - Background in customer retention, renewals, and upselling existing accounts Experience in a SaaS or technology-driven environment Proven ability to grow accounts and meet revenue ...

will lead a small team of Client Success Managers while also owning a portfolio of key client accounts. This role is instrumental in driving customer retention, subscription renewals, and revenue growth through strategic account development. The successful candidate will combine strong leadership capabilities with hands-on account … . Must-Have Requirements Includ e:Experience within Client Success, Account Management, or Sales leadersh ipExperience managing or mentoring a te amStrong background in customer retention, renewals, and upselling existing accoun tsExperience working within a SaaS or technology-driven environme ntProven track record of growing accounts ...

+ Bonus DOE Norwich (Hybrid) Growing technology sector Are you an experienced Account Manager with a passion for building strategic customer relationships and driving long-term growth? We're partnering with an innovative and expanding technology provider to recruit an Senior Account Manager who will take ownership … excellent opportunity to join a specialist business delivering mission-critical connectivity and network solutions, where you'll play a pivotal role in customer success, retention, and revenue growth. The Opportunity As the Enterprise Account Manager, you'll be responsible for managing and developing a portfolio of high ...

Summary Autel UK is seeking a results-driven Fulfilment Representative (FR) to ensure that customer contracts are not only delivered successfully but also fully realised in terms of revenue, operational performance, customer satisfaction, and long-term business value. The Fulfilment Representative (FR) is the business owner of customer … business outcomes. Working closely with Account Representatives (ARs), Solution Representatives (SRs), customers, and cross-functional delivery teams, the FR coordinates the successful execution of customer commitments throughout the project and operational lifecycle. While ARs focus on customer relationship development and business growth, and SRs lead solution strategy ...

will be the strategic anchor for a dedicated bank of clients. Working hand-in-hand with internal Project Managers, you will drive client retention by translating their business needs into actionable technology roadmaps, lead formal review meetings, and guide new clients through a high-touch onboarding experience. ...

seamless integration of UC solutions into newly acquired businesses, deliver an outstanding UC experience for our customers, and spearhead initiatives to grow our UC customer base. If you have a passion for technology, a customer-focused mindset, and a talent for driving innovation, this is the role … newly acquired businesses, ensuring alignment with Redsquids standards and objectives. Analyze and assess existing UC infrastructure and processes within acquisitions to identify improvement opportunities. Customer Experience Excellence: Serve as the UC expert, ensuring a superior experience for customers transitioning to or adopting our solutions. Act as the main point ...

existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs … account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication ...