1 to 25 of 82 Permanent Customer Service Jobs in the East of England

Service Desk Analyst (customer service) - 12-hour Night Shifts - 4 days on, 4 days off. Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level … service and quality. Key Responsibilities of a Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate ...

Specialist Job Description: ABOUT THE ROLE We are looking for an experienced Inside Sales Specialist to support Richardson RFPD with a strong focus on customer service, sales coordination, and the ongoing support of key accounts. In this role, you will play an important part in ensuring smooth … sales operations, accurate handling of quotations and orders, and a high standard of service for customers. This opportunity would suit someone with previous inside sales or customer service experience who enjoys working in a dynamic environment and managing multiple priorities with accuracy and professionalism. WHAT WILL ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role – Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline’s e-commerce portal. ...

Location: Hemel Hempstead Salary: From £26,000 + OTE Hours: Monday Friday, 9am 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will … part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base ...

Service Desk Analyst Are you an IT support professional who thrives on solving problems and delivering exceptional customer service? We are working with a well-established organisation looking for a Service Desk Analyst to join their IT Service Delivery team. This is a fantastic opportunity … including Active Directory, VPNs, mobile devices, and CRM systems Ensuring excellent communication and regular updates to end users What we’re looking for: Strong customer service and communication skills Experience working in a service desk or IT support environment Familiarity with ITIL processes A proactive and positive ...

Role : Service Desk Analyst Location: Colchester, Essex Salary: Up to £32,000 Type: Full-time, Permanent We're working with a growing, Colchester-based Managed Service Provider (MSP) that specialises in delivering IT support to clients across the hospitality and events sector. Due to continued growth, they … looking to bring on a Service Desk Analyst to join their friendly and fast-paced support team. The Role: As a Service Desk Analyst, you'll be responsible for providing both remote and on-site support to a range of clients. You'll handle ...

Field Service Engineer, Laboratory Robotic Systems Basic Salary £50,000 to £55,000 Bonus 10% Company Car - Electric (Tesla) and Hybrid Options Available Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated … customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Laboratory Robotic ...

Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee … customer experience throughout the business. Role Responsibilities Manage existing customer accounts and potential customer relationships Creating and managing opportunities Manage and maintain customer account plans and strategic direction Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales Producing ...

your CV, if you need sponsoring or you hold a Student Visa. Job responsibilities: As an IT Support Engineer working for a Managed Service Provider (MSP), you will support my clients cliental with their IT systems and infrastructure. This role involves providing onsite support to meet the unique … needs. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. You will also: Act as the first point of contact for IT support requests, troubleshooting and resolving hardware, software, and network issues. Provide tailored IT solutions that align with ...

solid foundation in IT support and is now looking to continue developing their skills in a stable, supportive environment. The business values reliability, strong customer service, and people who take pride in delivering a great support experience. This role is fully site-based in Rayleigh, with no travel … relationships with users and becoming a trusted point of contact for technical support on site. IT Support Technician key responsibilities: Managing support tickets and service requests through to resolution Troubleshooting desktop, laptop, and general system issues both remotely and in person Supporting users with hardware, software, and Microsoft application ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced … support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service ...

Account Executive Ipswich - Monday - Friday 8.30am - 5.30pm the role. This is a true Account Management/Customer Services position, you will be working for a small and successful IT Support company ensuring their clients needs are always met and that they always receive proactive and thoughtful customer service. … making sure communication is top notch. why you should apply. This is an extremely interesting opportunity for someone who really takes pride in customer service and offering a personal service. You will work within a busy team to ensure customers are always satisfied. The client is proactive with ...

Code: MJ2243 Administrator Our client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client … experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Hempstead Salary: £21,157.50 - £24,784.50 + OTE Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. … Tasks: Support your customer base by managing and exceeding expectations. Identify and create opportunities that benefit your customers. Making sure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate. Handle both incoming and outgoing customer ...

commercial governance are essential to our success. This role sits at the heart of that foundation. Description As a Contract Administrator within our Customer Services department, you will play a key role in protecting revenue, ensuring contractual accuracy, and enabling smooth client renewals across a diverse and growing client … portfolio. You will own the end-to-end lifecycle of 200300 active client contracts, working closely with Customer Services, Customer Success, Sales, Finance, and Service Delivery teams. This is a fast-paced, detail-driven role that requires confidence, structure, and the ability to take ownership while knowing ...

Description Customer Service Advisor - (Dutch, Hungarian and Spanish Speaking) – IT Consultancy– £15.84 PAYE– Fully Onsite No experience required, full training provided Dutch language skills are essential Overview:I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

working with a leading telecommunications company based in Cambridge who are looking for a Service Lead to join their growing team. This is a full-time permanent position, 5 days onsite. Key responsibilities will include:Proactively managing technical service delivery, working with customers, partners, and internal teams Leading … service review activities, including improvement planning and performance reporting Supporting delivery against agreed SLAs Leading initiatives for the ongoing improvements of customer service frameworks Supporting the operations team to develop SaaS based service modules for the product portfolio Ensuring successful service onboarding Working in partnership ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

Well-presented, professional, and approachable individual required to join a dynamic and fast paced team. Strong administration, organisational, and customer facing skills are required in what will be a diverse role. Working 42 weeks across the year, hours of work will be Monday - Friday, 8.30am - 5.00pm. Pro rata salary … preparation, planning and attendance of marketing events Organise site tours Benefits: £26,237 pro rata of £30,000 Extensive benefits offered Experience required: Administration, customer facing, customer service experience Excellent organisation and communication skills Previous data management and processing experience are essential Ability to follow and learn ...

sites + office support Salary: Up to £31,000 + mileage + benefits Type: Full-time, Permanent Hemel Hempstead The Opportunity A growing Managed Service Provider is looking for an IT Support Engineer to join their technical team, supporting a range of multi-site customers across the region. This … hands-on technical work. You'll support end users, maintain client infrastructure, and play a key role in delivering a high level of customer service. A great opportunity for someone looking to develop their technical skills within a varied MSP environment. Key Responsibilities Support & Service Desk Provide ...

Christmas parties Environmentally conscious - you'll be supplied with sustainable products Monthly company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing inhouse training If you believe this position is right for you, then please apply today! The business Are you passionate about technology … eager to build your career in a fast paced and collaborative environment? Our client is looking for a proactive and customer focused IT Support Analyst to join their growing IT team. This is a fantastic opportunity to become a key part of the business, providing hands on technical support ...