1 to 25 of 192 Permanent Customer Service Jobs in the East of England

looking for an experienced and proactive Customer Services Manager to lead a small customer service team while playing a hands-on role in the day-to-day operation. This is a visible, interactive role where you will work across both the office and warehouse environments, ensuring … smooth customer journey from initial enquiry through to goods dispatch. You will manage a team of three customer service professionals, support their development, allocate workloads and drive improvements in service levels, turnaround times and customer experience. The business has a supportive, relaxed and collaborative culture ...

Customer Service Administrator Harlow, Essex | £28,000-£30,000 Pro Rata | Immediate Start | Temporary Contract SAP Experience Essential | ASAP Start | Contract Expected Until December 2026/January 2027 Immediate opportunity for an experienced SAP Administrator to join a busy Customer Service team based in Harlow. This … highly varied administration role supporting day-to-day customer service operations. You will be handling inbound and outbound communication, updating SAP and internal databases, maintaining accurate records and providing general administrative support. SAP experience is essential, as you will be regularly using the system to update information ...

Sales, Customer Service & CRM Administrator Fixed-Term Maternity Cover (12 Months) Working Hours: Monday to Thursday, 9:00am to 5:00pm Friday, 9:00am to 4:30pm Are you an organised and customer-focused administrator with excellent communication skills? Do you enjoy building strong customer relationships … managing multiple priorities, and providing outstanding support across sales and customer service functions? We are looking for a Sales, Customer Service & CRM Administrator to join our team on a fixed-term maternity cover contract. This is a varied and rewarding role with a great team, where ...

work we do improves lives and creates vibrant communities where people of all backgrounds can thrive. If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent. … About the role As a Customer Service Advisor, you’ll manage repair-related enquiries, diagnosing faults and making sure our customers are looked after quickly and effectively. You’ll deliver exceptional customer service, balancing their needs with those of our contractors and internal stakeholders, keeping everyone ...

ophthalmic and aesthetic sectors throughout the UK and Ireland. We partner with leading global manufacturers and pride ourselves on delivering exceptional technical support, service excellence, and customer satisfaction. As our business continues to grow, we are seeking an experienced Product Support Engineer to become the technical backbone … service operation, supporting both our field engineering team and customer service department The Product Support Engineer will act as the central technical resource within the organisation, providing advanced troubleshooting, technical guidance, manufacturer liaison, and operational support. This role combines practical engineering knowledge with strong communication and organisational ...

Description - Technical Business Analyst - Customer Platforms (17162) Job Description Technical Business Analyst - Customer Platforms ( 17162 ) Description Technical Business Analyst - Salesforce Customer Platforms INTRO Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays. … working as a Technical Business Analyst, translating business needs into clear technical requirements and delivering successful technology change. Bring strong Salesforce experience, ideally Salesforce Service Cloud, gained within a customer service or contact centre environment. Enjoy working with a broad range of stakeholders and acting ...

summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally … NHSBT provides to hospital transfusion teams.You will identify trends, insights and key messages producing clear and engaging reports that tell a story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits ...

Service Desk Support Coordinator Chelmsford, Essex £13.85 per hour (£27,000 per annum) Monday to Friday | 8.30am - 4.30pm Temporary to Permanent | Immediate Start Looking for your next office based opportunity? Do you thrive in a fast paced environment and enjoy helping people? Our client is seeking a motivated … enthusiastic Service Desk Support Coordinator to join their busy and growing team in Chelmsford. This is a fantastic opportunity for someone with strong customer service skills, excellent organisation and a positive attitude. Full training will be provided, making this an excellent opportunity for someone looking to develop ...

Customer Service Specialist Location: Hybrid (2 days per week in Hatfield) Job Type: Full-time My client are looking for a Customer Service Specialist to join their expanding team. This role offers a unique opportunity to drive exceptional customer experiences and play a key role … Accurately record and manage B2B and B2C enquiries using Salesforce, qualify inbound sales opportunities, schedule site visits, and manage client communications across various platforms. Customer Journey & Account Ownership : Take full ownership of the customer journey, providing empathetic support and clear communication to help clients navigate their issues confidently. ...

Have you a proven background in customer service or claims handling? Are you able to stay calm, be empathetic whilst guiding clients through difficult and stressful situations? Are you tech-savvy? Are you looking to work for a global organisation who believe in development and growth within … want a structured career path? Would you like to join a fast-growing ground engineering contractor global organisation? As an experienced Customer Services Advisor, you will help drive the customer journey experience from the outset keeping operations running efficiently and smoothly, you will act as a reliable point ...

Technical Customer Support Coordinator Basildon | Full Time | Temporary until March 2027 | Hybrid We are seeking a proactive and organised Technical Customer Support Coordinator to join a busy Customer Service Technical Support Team, providing administrative, reporting and customer service support across Technical Support and Parts … reports. Manage delivery and collection queries between dealers and carriers. Liaise with Technical Support, Parts, Logistics, Sales and dealer network teams. Ideal Candidate: Previous customer service, administration or technical support experience. Strong Microsoft Office skills, particularly Excel. Experience using Qlik Sense and/or DMS systems is desirable. ...

embrace diversity and we believe that our success comes from creating a caring and fun community. The opportunity We're looking for a Customer Care Administrator to provide excellent customer service to our network, handling queries, resolving a wide range of customer requests and processing orders … changes. As a first point of contact for Lifeplus, you'll play an important role in representing our values and supporting positive customer relationships. You'll handle both incoming and outgoing calls, using our Puzzel ticket management system to manage customer requests in line with company policies ...

Urgently seeking x 2 contract Service Desk Analysts to join a busy IT support team based in Norwich. This is an excellent opportunity for candidates with strong customer service and 1st line IT support experience who are available to start immediately. Service Desk Analyst x2 Location … hours per week, Monday to Friday Shifts: Between 08:00 and 18:00 Key Responsibilities Provide first-line IT support to end users. Deliver customer-focused information, advice, and technical assistance. Log, troubleshoot, and resolve technical incidents and service requests. Escalate complex issues where required. Maintain accurate records ...

Customer Service Administrator Reports to: Assistant Ops Manager Based at: Cambridge and Peterborough site in Huntingdon. Salary: £12.83 per hour Fiixed term initially until 31/01/2027 Full-time, 40 hours - 8:30am-17:00pm Mon-Friday Job purpose: To provide the Operations Manager with … high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS. Key Responsibilities: Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer ...

Client Operations Specialist/Customer Service Administrator Ware, Hertfordshire £30,000 + Benefits Full-time | MondayFriday Onsite initially, with hybrid working expected once settled into the role Were hiring for a growing technology services business looking for an organised, personable Client Operations Specialist to become a key point … customers, suppliers and internal teams. This is a varied position where youll support multiple departments and help keep everything running smoothly from handling customer enquiries through to coordinating installations, equipment and service requests. What youll be doing: Acting as a first point of contact for customers via phone ...

Customer Service Administrator - Temporary Role Location: Bedford - Fully Office Based Pay Rate: £14.22 per hour Contract: Starting Monday 21st September, on an ongoing basis Hours: 7:30am-4:30pm, Monday to Friday Are you an experienced Customer Service Administrator looking for a new challenge … issues and supporting complaint handling where needed. Working with Salesforce and other systems to keep everything running smoothly. What we're looking for: Strong Customer Service and Administration skills. Excellent attention to detail and ability to manage a high workload. Confident learning new systems quickly salesforce experience desired ...

Immersive IT is a growing Managed Service Provider (MSP) delivering IT support, cybersecurity, cloud solutions, Microsoft 365 services, infrastructure projects, and strategic IT consultancy to organisations across Essex and the South East. The company prides itself on delivering exceptional customer service, innovative technology solutions, and proactive support … that helps clients achieve their business goals. Main responsibilities: Provide 2nd Line IT support, acting as an escalation point for complex technical issues and service requests. Troubleshoot and resolve hardware, software, operating system, and endpoint-related problems. Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, Intune ...

Coordinator to join a professional and forward-thinking company based at Cambridge Science Park. This is a varied role combining front of house, administration, customer service and facilities support. You will be a key point of contact for clients and visitors, helping to ensure the building runs smoothly … strong front-of-house background are very welcome to apply, particularly those who have worked within hotels, hospitality, serviced offices or other busy customer-facing environments. Key Responsibilities for the Front of House & Facilities Coordinator role: Provide a professional and welcoming front-of-house service for clients ...

platforms within the London Market Insurance sector, developing a strong foundation for a successful IT career. This role is a mix between technical and customer service supporting an Insurance Claims platform. Excellent communication skills are essential, as you’ll be liaising directly with clients to deliver an outstanding … customer service experience while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot a broad range of issues, from password ...

join their growing team. This role will involve carrying out installation work across commercial and industrial sites, delivering high-quality workmanship whilst maintaining exceptional customer service standards. This is a permanent PAYE position working Monday to Friday on a 40-hour week. Please note that occasional overnight stays … works across commercial and industrial properties. Install a range of systems including emergency lighting, fire alarms, access control and EV charging equipment. Deliver excellent customer service whilst interacting with clients on-site. Accurately update electronic job sheets and project records. Travel to customer sites primarily across ...

Commercial Operations Manager Customer Service, Estimating & Design Location: Bedfordshire/Home Counties Salary: Circa £50,000 DOE Package: Up to £6,000 bonus, company car or £550 monthly car allowance, 6% pension and private healthcare Working pattern: Hybrid – minimum three days office-based Hours: 34.5 hours per week … sales and internal teams. You will combine strong people leadership with commercial awareness, process improvement and project management. Key responsibilities Lead and develop the Customer Service, Estimating and Design teams. Improve collaboration and handovers between commercial functions. Identify and resolve process bottlenecks and inefficiencies. Establish clear responsibilities, priorities ...

seeking a Microsoft Dynamics 365 Consultant/Developer to take ownership of the setup, optimisation, and day-to-day management of our Dynamics 365 Customer Engagement environment. This role is critical in enabling our sales, marketing and service delivery teams through efficient automation, customisation, insightful dashboards and best … accountability to the Chief Marketing Officer and Chief Revenue Officer, the successful candidate will act as the internal subject matter expert for Dynamics 365 Customer Engagement and the Power Platform, ensuring the system supports revenue growth, reporting accuracy, GDPR compliance, and operational efficiency. Candidates must have ...

Service & Support Administrator Full Time | Office Based | Salary up to £30,000 DOE We are looking for a Service & Support Administrator on behalf of an established client near Dereham. This is a varied and hands-on role, ideal for someone who enjoys being organised, working with customers … settle into the position. The successful candidate will be a key point of contact for customers and engineers, helping to ensure that customer requests are dealt with efficiently and that the service operation runs smoothly. The Role Your responsibilities will include: Handling customer requests and enquiries ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry ...