1 to 25 of 128 Permanent Customer Service Jobs in the East of England

looking for an experienced and proactive Customer Services Manager to lead a small customer service team while playing a hands-on role in the day-to-day operation. This is a visible, interactive role where you will work across both the office and warehouse environments, ensuring … smooth customer journey from initial enquiry through to goods dispatch. You will manage a team of three customer service professionals, support their development, allocate workloads and drive improvements in service levels, turnaround times and customer experience. The business has a supportive, relaxed and collaborative culture ...

Customer Service Advisor Location: Kempston (Office Based)Job Type: Full-TimeWorking Pattern: Includes a weekend rota and occasional out-of-hours cover About the Role We are looking for a friendly, enthusiastic and customer-focused Customer Service Advisor to join a busy and growing team. … This is an excellent opportunity for someone at the early stages of their customer service career who is confident speaking with customers and enjoys working with technology. This role would suit someone with a positive attitude, strong communication skills and the confidence to handle customer calls, while ...

Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting … processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role ...

Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting … processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role ...

seeking a proactive and knowledgeable Customer Service Representative to join our dynamic team. This role is crucial in managing customer enquiries, processing orders, and providing technical product support. Additionally, the successful candidate will offer training and mentorship to other team members, enhancing our overall service quality. … role: Customer Interaction : Handle incoming calls and emails, providing information on stock availability, order status, and tracking. Enter orders accurately into the ERP system and maintain proactive communication with customers. Technical Support : Maintain up-to-date technical product knowledge to assist customers and colleagues effectively. Process Improvement : Regularly review ...

Service Charges and Rent Manager Long Stratton, Norwich, Norfolk Full Time: 37hrs per week We have an exciting opportunity for a Service Charges & Rent Manager to beoperationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders … estate and garages. Key Responsibilities Include: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Associations portfolio, ensuring accuracy and transparency. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have ...

power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world … class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you! What You'll Do Offer focused assistance to VIP clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced ...

Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service … offered is circa. £26,000. Full product training will be provided, making this a fantastic opportunity for someone who is passionate about technology and customer support and wants to build a long-term career within a growing IT business. The Company This forward-thinking technology business develops and delivers ...

Service Desk Engineer St Neots (PE19) Permanent Full Time Salary: £26,000 - £30,000 DOE 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days' annual leave Two pension schemes to choose from Private Medical & Dental Insurance, plus discounts … Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Continuous Professional Development support Annual Wellness Allowance Join our Service Desk team and build your IT career We're looking for an enthusiastic IT Service Desk Engineer to join our fast-paced ...

Service Delivery Analyst Hemel Hempstead £28,719 per annum Full Time: 35 Hours per week, Monday to Friday 9am - 5pm Join Our Team as an IT Service Delivery Analyst! Are you passionate about technology and customer service? Do you thrive in a dynamic environment where … make a real impact? If so, we have the perfect opportunity for you! Overview/Job Summary As a key member of our Service Delivery Team, the IT Service Desk Analyst is the first point of contact for all IT-related queries and incidents. This role is crucial ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

This is a varied role where you'll be providing both remote and on-site support, troubleshooting technical issues, monitoring systems, and delivering excellent customer service. No two days are the same, making it an ideal position for someone who enjoys learning, problem solving and working with people. … resolve hardware, software and network-related issues Log, manage and update support tickets accurately Deliver on-site support and maintenance when required Monitor customer systems and proactively identify potential issues Maintain clear and accurate documentation of support activities Communicate effectively with customers, providing updates and managing expectations Build positive ...

17.30pm Wednesday 13.00pm - 18.30pm Friday 12.30pm - 18.30pm As the first point of contact for patients, you will play a vital role in delivering excellent customer service and ensuring patients receive the support and care they need. The successful candidate will have previous reception or customer service … once sufficient applications have been received this advert may be closed without notice. Main duties of the job Provide a welcoming and professional reception service to patients and visitors. Answer incoming telephone calls promptly and courteously. Book, amend and cancel appointments using SystmOne. Process patient enquiries and direct them ...

summary The Single Point of Access (SPA) accepts self referrals to the service and is staffed by registered professionals and administration staff with the specialist skills needed to give advice promptly to GPs and those seeking to access therapies. We are looking for an individual with excellent people … listening skills, good telephone skills and the ability to work under pressure. The successful candidate will have strong commitment to providing excellent customer care. They will have good people skills, be aware of patient confidentiality and be able to work as part of a team. Main duties ...

Service Desk Coordinator Location: Norfolk (Hybrid Working) Salary: £30,000 - £37,500 per annum (DOE) Working Pattern: 1 day per week in the office Hours: Monday to Friday, 9:00am - 5:30pm Join a growing IT provider. We're looking for an organised, proactive and customer-focused Service … opportunity for someone who enjoys keeping people, projects and processes moving. You'll play a vital role in coordinating engineers, managing workloads and ensuring service requests are delivered efficiently across multiple client environments. If you thrive in a fast-paced environment where no two days are the same ...

Service Desk Controller Location : Peterborough Salary : £34,000 per annum Contract : Full-Time | Permanent Hours: Monday - Friday | 40 Hours Per Week (7:30am - 5:00pm on a rota basis) Hybrid Working - Work from Home 1 Day Per Week After Successful Probation Are you an organised, proactive individual who thrives … fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become a key member of their busy operations team. This ...

Peterborough based client is looking for a highly organised Service Desk Controller to join them on a full-time permanent basis, working Monday to Friday working 40 hours per week, between the hours of 7:30 am 5 pm on a rota basis. Opportunity to work from home … week after successful probation. As a Service Desk Controller, you'll be responsible for handling customer service requests, scheduling field engineers, coordinating parts, and ensuring maintenance and breakdown calls are managed efficiently to deliver excellent customer service. Key Responsibilities for the Service Desk Controller Handle ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are looking for an IT Field Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft … Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support ...

mobile devices Managing user accounts, passwords and permissions Logging and updating support tickets Assisting with IT projects and system improvements Delivering excellent customer service across the business We're looking for someone with · Commercial IT Support experience (1st or 2nd Line) · Microsoft 365 and Windows support experience · Active … Directory experience would be advantageous · Excellent communication and customer service skills · A genuine passion for IT and technology · CompTIA A+ (or currently studying towards it) would be highly desirable If you're looking for a role where you can continue to develop your IT career and make ...

mobile devices Managing user accounts, passwords and permissions Logging and updating support tickets Assisting with IT projects and system improvements Delivering excellent customer service across the business We're looking for someone with Commercial IT Support experience (1st or 2nd Line) Microsoft 365 and Windows support experience Active … Directory experience would be advantageous Excellent communication and customer service skills A genuine passion for IT and technology CompTIA A+ (or currently studying towards it) would be highly desirable In return Salary up to £32,000 DOE Excellent training and development Friendly, supportive team Long-term career progression ...

Group is growing and we’re looking for a First Line Support Executive to join our team. If you have strong IT skills, great customer service experience and enjoy solving technical problems, this is an opportunity to build specialist knowledge in telematics, connected vehicle technology and IoT within … doing: Managing inbound support calls and ticket queues Troubleshooting GPS, GSM and connected vehicle systems Working with CRM and ticketing platforms Delivering excellent customer service Documenting and resolving technical issues efficiently What we’re looking for: Experience in customer support or helpdesk roles Strong IT skills (Microsoft ...

PPMs and remedial tasks, run reports and issue tasks to the workforce using a CAFM system. Help to ensure that all maintenance records and service management information is fully integrated into the CAFM system, to always enable full utilisation of its functionality. Maintain statutory and performance records of engineering … Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner ...

role is to provide an effective liaison between the entire sales process to the end customer. This will be through effective administration and customer service techniques. This role is required to support and coordinate all bookings when they have been confirmed by the reactive sales team. This role … rounds managing the diary to coordinate and communicate across the venue. Following the show-rounds the role is required to proactively upsell and exceed customer expectations. A key activity of the role is to consistently ensure the highest standards of accurate and timely customer, staff and management information ...

apprenticeship trainer Hands-on experience across a variety of technologies including Windows, Apple and Chrome devices Opportunities to develop technical, problem-solving and customer service skills that are valued across every industry A chance to make a real difference by supporting technology that helps thousands of young people … software Help maintain audio-visual equipment and classroom technology Support systems including telephony, visitor management and CCTV Keep accurate records using our IT service management system Travel between our local schools to provide on-site technical support Deliver excellent customer service to colleagues across our schools What ...