26 to 50 of 253 Permanent Customer Service Jobs in the East of England

International has the job for you! MSX International is looking for a talented Regional Business Manager to be an integral part of the Ford Customer Service Division (FCSD). The Role This role will manage the service business relationship with Ford franchise dealerships to drive parts sales … will: Build strong relationships with Dealer partners to guide actions to ensure achievement of region objectives Provide an integrated and complementary approach to develop service workshops with the aim to deliver growth in service retention and parts sales Ensure dealer engagement in Fords Service Retention Reward Programme … including customer satisfaction, fix it right first time, video check, CRM programmes including customer connectivity and many other programmes Collaborate with Commercial Vehicle counterparts on Field Service Actions and lead time management Work with dealer partners to grow accessories and tyre programme performance Identify barriers to engagement more »

Job Title: IT Customer Support Location: Greater Ipswich Salary: £22,000 - £25,000 Per Annum Cooper Lomaz are excited to offer a career opportunity with an expanding company located close to Ipswich. As they continue to grow their business, they are looking for a IT Customer Support to … be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need to listen to the issue, log the details onto the CRM systems, Troubleshoot and resolve those tickets. Due to the … nature of the role, you will need to provide outstanding customer service and be able to work to KPIs at a high standard. This opportunity is working for a company that produces their bespoke software, which you will be supporting this application, Role Responsibilities: Triage, Troubleshoot and Resolve more »

in the music industry and for a future marketing career. All our team will be giving training in valuable, transferable skills such as communication, customer service, organisation, and analysis/reporting. Purpose of role: To profitably and efficiently attract customers and generate leads and sales by developing and … quality, engaging content across our various marketing channels. Key Responsibilities: Creating and maintaining written content including product pages, static pages, blog articles to answer customer questions and attract search traffic (SEO) Capturing and selecting images to support telling our story Creating video content: short-form for social media and … helping with long-form content for YouTube Contributing to a quarterly marketing plan Compiling regular email newsletters with high quality, engaging content Supporting Customer Service and Showroom Team when required by responding to tickets, selling accessories, collecting customer details and referring to demonstrators Creating and running outbound more »

their field have an exciting opportunity for the right candidate to join their team. This position would suit someone who has worked within a customer service environment, this position will be assisting with technical faults so some interest in the technical world will be helpful. This is working … Some of the duties will include: Answering the calls and accurately logging all contact onto the system Progressing cases until resolution, making sure the customer is always kept up to date Logging all bugs, requirements and issues Escalating customer cases to the Manager where necessary Liaising with technical … staff to ascertain the best way to solve issues Liaising with colleagues and customers to provide a professional service Fault finding to resolution Offer advice to customers on new features to create more sales opportunities Update IT systems as necessary to maintain a contact database The suitable candidate: Good more »

test and hold a full UK driving license (no more than 6 points). Key responsibilities Flexibility to adapt working hours to meet with customer/client requirements. Provide excellent Customer Service to meet the standards expected of M Group. Adhere to strict health & safety guidelines. Calling … to recognise health & safety risks and report accordingly. Carry out ad-hoc work as and when requested such as carrying out surveys or verifying customer details Achieve and exceed work performance targets and adhere to ISO 9002 procedures Other duties may be undertaken as and when required, in particular … ensuring conformance to health and safety requirements Self-motivated and organised as this is a lone working role. Dedicated to the provision of excellent customer services Desirable Experience within a meter reading role and ideally smart meters. Some electrical knowledge and have proven background through recognised apprenticeship or hold more »

both parties Committed to staff development and training As a Helpdesk professional we are looking for someone with an excellent telephone manner and great customer service skills. The ideal candidate will have a strong technical background ideally having worked in an IT Helpdesk type role. We can also … consider a recent IT or Computer Graduate that is technically minded and has some customer service skills. Job Purpose: Offer telephone support and provide excellent, consistent and professional levels of service to their customers and all aspects of the business Main Responsibilities: General administration, including:- Understanding the … You will need to learn our applications and to seek ways to improve the reliability and performance of the systems . Responsible for the customer support on our systems. Remotely connecting to customer sites to repair problems. Telephone customers and talk through certain functions, and explain the causes more »

the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic … platform to grow and progress within GAP Group. A typical day for the HSC will include: Processing all hire desk administration including customer and supplier queries Managing approx. 40-50 incoming and outgoing hires per day Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities … Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience of working within a high-volume hire desk role is essential Excellent customer service skills with a focus more »

Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in English and Finnish language Salary £27,000 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway taking Inbou... more »

Cambridge who operate in the field of cell therapy and synthetic biology. The role of Technical Support Manager is an integral function of the customer care team, very much focused on a unique mix of technical knowledge and people-facing skillset. Core duties of the role include: You will … report to the VP Research Products and collaborate with them and the rest of the team to deliver exemplary customer care and technical assistance to customers for a specific product range in the cell biology space. Set and make clear performance metrics and team goals to ensure excellence in … relation to customer satisfaction. Support the team to resolve customer technical issues by ensuring timely and accurate response times. Put in place and maintain a ticket system to manage and track customer enquiries. Create a knowledgebase of frequently occurring issues and offer solutions to support the team more »

alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »

alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »

the role. This is a true Account Management/Customer Services position, working for a small and successful IT Support company, ensuring their clients needs are always met and that they always receive proactive and thoughtful customer service. You will assist with new requirements from existing customers, offering … systems, purchasing of new hardware/software. why you should apply. This is a really interesting opportunity for someone who really takes pride in customer service and offering a personal service. You will work within a busy team to ensure customers are always satisfied. The client is proactive … with free parking on that note a driving licence is highly desirable too. what were looking for. The ideal candidate will be a dedicated Customer Service professional within a year or so experience in the IT industry. We need someone who can produce high quality quotes, business proposals more »

for a Technical Administrator to join our team based in West Thurrock. We are looking for someone who is personable, organised and has excellent customer service skills. Responsibilities: Coordinate and support the Goods In department Receiving samples and logging their arrival Logging the samples into the Laboratory System … spreadsheets Key Requirements: Previous experience in an administration role is beneficial but not required Good IT literacy skills, especially Excel Excellent communication skills Excellent customer service skills Professional and responsible Full UK driving license Personable and customer focused You will need to have strong administration skills with more »

strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role Overview: We are seeking a dynamic and compassionate outbound customer service specialist to join our team at Clinisupplies. Clinisupplies are transforming products and services to help people with continence challenges live more freely … exhaustive list of all the duties that you may be required to do. Make outbound calls to welcome new consumers to the Home Delivery Service Make outbound calls as part of marketing campaigns and consumer focused programmes, with a view to ethically increase market share. Provide insights and feedback … Matter Expert in your field. Report from various internal databases Update internal databases, abiding by GDPR regulations. Work collaboratively to ensure all Contact Centre service levels are achieved in line with agreed KPIs. Experience and Skills Required: Youll have: Background of working in consumer facing roles with experience of more »

trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and many more! Do you have experience managing relationships with large clients, a passion for giving great customer service, and a desire for a role where no two days are the same? If so, wed love to hear from you. These … of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road but will also continue supporting them for the duration of the claim. You could be arranging provision of replacement vehicles … fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change more »

Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence What you will do You will be involved in attending and undertaking service work of security systems at a range of customers from commercial, domestic, and integrated systems A key point of contact for a number of … be responsible for ensuring their security engineering needs are met Ongoing training will be provided for you How you will do it Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service … within Fire & Security industry- ideally having Intruder Alarms, Access Systems and CCTV experience Driving license Ability to lift and climb ladders Always deliver excellent Customer Service more »

be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need to listen to the issue, log the details onto the CRM systems, Troubleshoot and resolve those tickets. Due to the … nature of the role, you will need to provide outstanding customer service and be able to work to KPIs at a high standard. This opportunity is working for a company that produces their bespoke software, which you will be supporting this application. Role Responsibilities: Triage, Troubleshoot and Resolve … to ensure the tickets are responded to accordingly Required Skills: You will be passionate about IT and looking to build a career in IT Customer service experience is essential in this role. You will need to enjoy problem-solving and translating technical terminology. to non-technical-minded customers. more »

be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need to listen to the issue, log the details onto the CRM systems, Troubleshoot and resolve those tickets. Due to the … nature of the role, you will need to provide outstanding customer service and be able to work to KPIs at a high standard. This opportunity is working for a company that produces their bespoke software, which you will be supporting this application. Role Responsibilities: Triage, Troubleshoot and Resolve … to ensure the tickets are responded to accordingly Required Skills: You will be passionate about IT and looking to build a career in IT Customer service experience is essential in this role. You will need to enjoy problem-solving and translating technical terminology. to non-technical-minded customers. more »

you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »

Service Desk Analyst Our well established client is looking for an IT Service Desk Analyst to join the team on a permanent basis. Position Overview: We are seeking a talented and customer-focused IT Service Desk Analyst to join our team. As a Service Desk … IT-related issues. Diagnose and troubleshoot hardware and software problems, escalating more complex issues to the appropriate teams. Log and track all incidents and service requests using our ticketing system, ensuring timely resolution and documentation. Collaborate with other IT teams to implement and maintain effective IT solutions. Create and … on-call rotation for after-hours support as needed. Key skills Office 365 Exchange Windows Operating Systems Active Directory Experience with ticketing systems. Strong Customer Service skills. If you are interested in this role and would like to understand more then please click apply. more »

Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing Technical Support . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technical support to customer, troubleshooting, assisting with technical issues … presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary £35,000-£45,000 Free parking Experience required: UK Drivers License Strong Customer Service skills Ability to built rapport with customers Strong IT skills, with a keen interest in Technology is advantageous Experience in managing a more »

Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing Technical Support . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technical support to customer, troubleshooting, assisting with technical issues … presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary £35,000-£45,000 Free parking Experience required: UK Drivers License Strong Customer Service skills Ability to built rapport with customers Strong IT skills, with a keen interest in Technology is advantageous Experience in managing a more »

Contractors, Plumbing Installers, Main Contractors, Regional Developers, Housebuilders, Mechanical Contractors, Mechanical Consultants, Architects, Internal Sales, Internal Account Manager, Account Management, Account Manager, Business Development, Customer Service Location: Hertfordshire office Remuneration: Up to £38,000 + uncapped commission OTE £44,000 Benefits: Full Benefits Package The role of the … Contractors, Plumbing Installers, Main Contractors, Regional Developers, Housebuilders, Mechanical Contractors, Mechanical Consultants, Architects, Internal Sales, Internal Account Manager, Account Management, Account Manager, Business Development, Customer Service more »

operational needs) About Us: Guarding UK (GUK) is a premier provider of manned guarding services, known for our meticulous attention to detail and exceptional service standards. As a member of the SIA Approved Contractor Scheme (ACS), we proudly rank in the top 0.5% of UK security companies, reflecting our … protection of all visitors, tenants, and assets. You will lead a dedicated friendly team, fostering a culture of excellence and continuous improvement in security service delivery. People Management: Leadership: Inspire and lead a diverse security team, ensuring high morale and performance. Training & Development: Conduct thorough inductions, site-specific training … recruitment, uniforms, services, and consumables. Business Development: Demonstrate commercial awareness and contribute to the development of new business opportunities, particularly those focused on sustainability. Customer Relations: Client Engagement: Deliver exceptional service to strengthen stakeholder relationships. Conduct monthly face-to-face meetings with clients to gather feedback and identify more »

the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is … largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them more »