76 to 100 of 214 Permanent Customer Service Jobs in the East of England

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

to influence and gain commitment from key stakeholders at all levels. Must be able to provide and receive complex and sensitive information. A strong "customer service" ethic that puts the customer first Active listening skills, ability to create a positive learner environment and ensure learner focus. Confident … periods of concentration required, e.g. when preparing course material/presenting training, dealing with interruptions to answer queries or resolve issues. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NELFT North East London Foundation Trust Address Suite 1, Phoenix House Christopher Martin Road Basildon SS14 3EZ Employer's website https:// more »

is. What will you be doing? The People Operations team provides administrative and advisory support to our UK Business and through our focus on service excellence underpinning our overall strategy and vision. Customer centric we are consistently looking for ways to exceed expectations of our people across the … business with the service we deliver. This role supports the Assistant Manager in the smooth running of the team with a focus on governance, effectiveness, and service excellence. You will work closely with other People Operations teams and internal stakeholders and will have some oversight of our external … accurate records to evidence controls are working. You will be perceived as reliable, credible, and commercial with a focus on delivering high levels of customer service. As a member of KPMG, will be expected to always demonstrate the Firm s values. You will be a key member of the more »

well as managing the associated sales administration. Key responsibilities as our Hire Desk Administrator will include: Receiving hire enquiries via telephone and email Processing customer orders using InspHire software Arranging delivery and collection of orders in accordance with the customers' requirements, and liaising, where required, with the warehouse, logistics … Provide office support for SCCS external sales personnel Supporting the management team in leading and contributing to the regular review of procedures to improve customer care, performance, and productivity Building strong long-term and productive relationships with customers by providing excellent customer experiences through quick and efficient investigations … and resolving all customer queries to ensure delivery of our service promise What we're looking for in our Hire Desk Administrator: Excellent communication, interpersonal, and negotiation skills Experience in a busy customer service office environment Organised and thorough with excellent attention to detail Self-motivated more »

heart of Bedfordshire Community Health Services that is why we are looking to grow our team with people that are passionate about delivering excellent customer service. Does this sound like you? Great! What will I be doing? When you join us you will be the first point of contact … To adhere to, and maintain an up to date knowledge of national and local policies and procedures. To ensure continuous improvement and achievement of service delivery standards by undertaking regular individual reviews and quality monitoring sessions and participate in any training deemed necessary. To follow escalation policies and emergency … procedures as necessary. To inform line manager of any issues affecting the service delivery at the time the issue is highlighted. Utilising the appropriate resources ensures the service is accessible to all callers including deaf/hearing-impaired callers and callers who do not speak English. About us more »

Job title: Infrastructure Engineer Location: Peterborough area (onsite) Salary: £40-50,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented Infrastructure Engineer to their established customer support team. This is an exciting opportunity to work … a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Expert training and funding … be available. The Ideal Candidate Previous experience of 2nd-3rd line infrastructure support in either an internal facing or MSP environment. Excellent communication and customer service skills. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. Troubleshooting experience across a range of hardware and software issues. Experience more »

As an IT Services Technician, you will act as a friendly first point of contact for both students and staff. As part of a customer focused and service orientated team, you will be assisting in the configuration, implementation, operation and maintenance of the College's IT Hardware, Software … that candidates for this role be flexible, have good troubleshooting skills and be willing to assist in a number of areas including support, development, customer service and some project work. Commencing as soon as possible, this role will be responsible for the configuration, implementation, operation and maintenance of … equipment and networks, as well as providing cross-college technical, hardware and software support for equipment and facilities in order to ensure an excellent service to students and staff. This includes supporting desktop and laptop users working in both windows and apple mac environments, Printing, Audio Visual, BYOD & telephones. more »

of looking after their staff. Your role will involve answering technical queries received via phone or email. You will provide technical support to the customer services, external sales and RPM teams. This will require you to have a good understanding of technical drawings to provide the best possible advice. … will improve your work life balance and earning potential. The Role * Answering technical queries using CAD drawings as reference * Giving technical support to the customer service and sales teams * 37 hours a week with core hours of 9am-4pm The Person * Experience giving technical advice in the construction … industry * Looking to work in a company that values their staff Reference:13120 Key Words: CAD, Construction, Faade, Customer Facing, Technical Service Advisor, Welwyn Garden City, Hatfield, Stevenage, Hertfordshire. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your more »

Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is looking for an experienced customer focussed Administrator to support the Home Ownership team with general administration relating to tasks such as staircasing, new builds & conversions sales, resales, consents, leasehold management packs … state-of-the-art offices. Other Responsibilities: Developing effective working relationships with internal colleagues and external stakeholders (customers, solicitors, contractors) to provide a seamless service to all. Managing the team inbox to ensure all emails are acknowledged and actioned; quick phone responses to customers for queries. Coordinating queries across … external stakeholders using problem-solving and best practice to provide full responses. Setting up new customers on our IT systems to ensure a good service is provided efficiently. Arranging the execution of engrossments by executive management in the office, including preparing documents, scanning and posting copies back to solicitors. more »

will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support … Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system uptimes, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within current … required. International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants. more »

will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support … Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system uptimes, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within current … required. International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants. more »

towards it) Full UK drivers licence (additional categories like HGV, PSV desirable) Core Competencies: Strong engineering background with a willingness to learn Confident in customer interactions Team player with excellent organisational and analytical skills Proficient in MS Office and solid communication skills Knowledgeable in Safety & Environmental management processes Personal … professionally and personally, working on cutting-edge projects that have real-world impact. If you are passionate about safety, technical excellence, and delivering outstanding customer service, we want to hear from you! Apply now to be part of a team that values integrity, expertise, and innovation. 4o more »

environment and grow business and opportunities to enhance market share for your area of responsibility. You will guide a successful team to maintain effective customer relations, developing together opportunities for growth for new and existing customer base. Additionally, you will also support cross-selling activities within Thermo Fisher … strong operational leadership to the EMEA IOMS sales team to achieve goal plans, build and maintain core business processes and procedures, designed to increase customer satisfaction. Produces and delivers Annual Sales Plan in line with IOMS product line requirements. Lead and drive IOMS EMEA forecast. Runs price/performance … Commercial Finance, Marcom and Product management teams in the factory to develop and implement growth plans for IOMS. Develops a detailed understanding of local customer requirements for the IOMS product line and provides input into future product specifications and product positioning. Works closely with the CMD marketing communications group more »

v=baa_aiJ4L7E Do you want to work for a global player, where we care about ethics, inclusion and diversity and our people? Field Service Engineer Responsible for the commissioning, routine maintenance and fault diagnosis/rectification on a wide range of emergency lighting systems.A good understanding of BS5266 … is required and excellent communication skills is essential when customer facing.Time management skills will be necessary to ensure work is completed on time and to a high standard while working in accordance with the relevant health and safety requirements. Essential Functions: Promote the interests and further the business of … will be assigned to you and completed in a timely manner with detailed reports provided to document the work completed and any relevant recommendations Customer liaison will be essential to the role so good communication skills are required You will be required to work in a safe manner in more »

Good knowledge of the latest IT technology and Microsoft office base software Knowledge and understanding of Registry Agent process or principles Excellent interpersonal and customer service skills Working knowledge of data protection principles Ability to travel to various sites Ability to prioritise own workload About us Provide is … and accreditation with IT security best practice Logging problems with national and local helpdesks and managing to satisfactory conclusion. Providing user support on the Service Desk, ensuring all calls are logged and resolved or passed to a senior member of the team. Updating the staff intranet. Creating training and … training to end users. Expert knowledge of SystmOne or other similar systems. Expert knowledge of digital rostering systems RA Speciality Provision of the RA service that will include issuing new and replacement cards, revoking access and ensuring documentation is completed, including identity checks. Provide training and support to sponsors more »

for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations. You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/… ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring a small team. If you are interested, please apply now to share your CV more »

Essential IT Security Specialist Skills: Experience with incident troubleshooting and escalation. Windows Server administration. User Access privileges. Knowledge of networks and physical infrastructure. Strong customer service ethic. Excellent verbal and written Communication skills Excellent analytical and problem-solving skills A working knowledge of Cyber and IT Security concepts more »

Directorate, helping them to distinguish between signal and noise by providing actionable insights. The Analyst will help manage and deliver a high-quality insight service to customers using extensive knowledge of NHS data and business processes, good technical skills, and a passion for storytelling. Through their excellent insight skills more »

have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »

We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »

and developing relationships with existing clients and supporting new business opportunities. You'll be the client's main point of contact ensuring an exceptional service is delivered. Responsibilities Include; Build and manage a portfolio of clients, communicating over phone, VC and attending face to face on site meetings. Identify … services based on client needs. Manage a sales pipeline through effective qualification and nurturing activities. Deliver meetings and presentations for new contracts and run service account reviews. Manage all aspects of the client lifecycle, ensuring exceptional customer service and timely resolution of any concerns. Maintain up-to more »

My Client My client is a dynamic leader in the field of technology solutions, focusing on enhancing digital experiences across various industries, including Quick Service Restaurants (QSR), Hospitality, and Retail. With a strong presence in the UK and a reputation for innovation, my client partners with globally recognised brands … to deliver superior customer service and operational efficiency. Job Summary My client is looking for a dedicated and detail-oriented Project Coordinator to join their team in Hemel Hempstead. This role involves supporting the Project Team with a variety of administrative tasks, ensuring smooth project execution, and maintaining … templates, adding site-specific details, and creating PDF copies. Collate drawing packs using Aconex, a recognised database. Maintain project folders and upload reports to customer portals via Teams. Send out time-sensitive updates to customers and stakeholders. Update financial information on Sage 200. Create purchase orders and sales orders more »

My Client My client is a dynamic leader in the field of technology solutions, focusing on enhancing digital experiences across various industries, including Quick Service Restaurants (QSR), Hospitality, and Retail. With a strong presence in the UK and a reputation for innovation, my client partners with globally recognised brands … to deliver superior customer service and operational efficiency. Job Summary My client is looking for a dedicated and detail-oriented Project Coordinator to join their team in Hemel Hempstead. This role involves supporting the Project Team with a variety of administrative tasks, ensuring smooth project execution, and maintaining … templates, adding site-specific details, and creating PDF copies. Collate drawing packs using Aconex, a recognised database. Maintain project folders and upload reports to customer portals via Teams. Send out time-sensitive updates to customers and stakeholders. Update financial information on Sage 200. Create purchase orders and sales orders more »

more complex issues to 2nd Line Support or other relevant departments. Maintain detailed and accurate records of all support requests and resolutions. Provide excellent customer service, ensuring clients are kept informed of the progress of their requests. Assist with the setup and configuration of new hardware and software. more »

are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12276 Full-Time, Permanent Customer Service Account Management/Energy Broker/Utilities Jobs, Careers and Vacancies. Find a new job and work in Cambridge, Cambridgeshire. Multi-Job more »