3 of 3 Permanent Datto Jobs in the East of England

networking skills – Switch config, VLAN, VPN, RADIUS (UniFi preferred) IT system and equipment installations (with safe cable management and equipment handling) Experience with PSA, RMM & Documentation tools – ideally Autotask , Datto RMM , IT Glue Key Responsibilities: Resolve technical support issues both remotely and onsite Conduct onsite installations, diagnostics, and fixes where required Perform daily infrastructure checks, backup reviews, and proactive monitoring More ❯

managing a Service Desk or IT Support team within an MSP environment. - Strong understanding of ITIL principles and service management best practices. - Experience with ticketing and monitoring systems (Autotask, Datto). - Excellent communication, leadership, and stakeholder management skills. - Technical understanding of common SME technologies (Microsoft 365, Azure, networking, backup, security). - Strong commitment to customer service. Join our client and More ❯

managing a Service Desk or IT Support team within an MSP environment. - Strong understanding of ITIL principles and service management best practices. - Experience with ticketing and monitoring systems (Autotask, Datto). - Excellent communication, leadership, and stakeholder management skills. - Technical understanding of common SME technologies (Microsoft 365, Azure, networking, backup, security). - Strong commitment to customer service. Join our client and More ❯