Technical Support Engineer
Hertford, Hertfordshire, England, United Kingdom
Glenelly Recruitment Solutions
Escalation Management · Service Desk Ownership · Performance Reporting Skills & Experience Essential · Demonstrated experience in a support desk role, managing a variety of technical issues, and using service desk software (e.g. Freshdesk JIRA, Zendesk). · Strong background in Incident Management and Problem Management, with the ability to handle high-priority issues and drive them to resolution in a timely manner. · Deep understanding More ❯
Employment Type: Full-Time
Salary: Competitive salary
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