2 of 2 Permanent Freshdesk Jobs in the East of England

Microsoft 365 applications Exposure to Active Directory (e.g. password resets, user account creation) Experience using service desk platforms such as HALO, ServiceNow, or Freshdesk Awareness of cyber security best practices and data protection standards (e.g. GDPR) Previous experience in a 1st line support or helpdesk environment (desirable but not essential ...

products work and the confidence to take ownership of assigned issues Desirable. Experience using help-desk or ticketing platforms such as Zendesk, Freshdesk, Odoo or Jira Exposure to IoT products, connected devices, mobile application support or 4G/network connectivity troubleshooting Experience within door entry, access control, CCTV, security systems ...