IT Support Analyst A fantastic opportunity arisen for an IT Support Analyst to join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making … team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful IT Support Analyst: As an IT Support Analyst your role will be a mix of working on client projects and service desk … maintaining relationships with clients. To implement technical solutions for client and internal projects. Remote monitoring client infrastructure though our RRM system About the successful IT Support Analyst: Experience of customer service, building and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. Knowledge of helpdesk More ❯
IT Operations Analyst Location: Watford - ONSITE Full-time | Permanent | 37.5 hours/week (Monday to Friday) Department: Information Technology Join one of the UK's leading engineering and infrastructure companies and play a key role in supporting and evolving our hybrid IT estate. We're seeking a … skilled and proactive IT Operations Analyst to join our dynamic IT team. This is an exciting opportunity for someone who thrives in a technical, fast-paced environment and enjoys working across both on-premises and cloud-based infrastructure to ensure high service availability, security, and operational efficiency. … Provide hands-on support and monitoring for a mix of on-prem and cloud-hosted systems across 300 UK locations. Maintain and enhance core IT infrastructure including Windows Server, Active Directory, networking, and cloud services . Support day-to-day operations of Azure IaaS/PaaS , Microsoft 365 , Exchange More ❯
IT Operations Analyst Location: Watford - ONSITE Full-time | Permanent | 37.5 hours/week (Monday to Friday) Department: Information Technology Join one of the UK’s leading engineering and infrastructure companies and play a key role in supporting and evolving our hybrid IT estate. We’re seeking a … skilled and proactive IT Operations Analyst to join our dynamic IT team. This is an exciting opportunity for someone who thrives in a technical, fast-paced environment and enjoys working across both on-premises and cloud-based infrastructure to ensure high service availability, security, and operational efficiency. … Provide hands-on support and monitoring for a mix of on-prem and cloud-hosted systems across 300 UK locations. Maintain and enhance core IT infrastructure including Windows Server, Active Directory, networking, and cloud services . Support day-to-day operations of Azure IaaS/PaaS , Microsoft 365 , Exchange More ❯
St Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Parkside
IT Service Desk Analyst We are seeking an IT Service Desk Analyst to provide first-class support to 280 users across 4 offices. If you’re passionate about IT troubleshooting, customer service, and delivering results, this is the role for you! Key Responsibilities Act as … the first point of contact for IT issues, logging and resolving incidents. Troubleshoot and escalate issues to 2nd line teams when required. Manage IT assets and update the Knowledge Base for quick fixes. Onboard new starters with IT inductions and basic training. Support and implement new technology … including Microsoft 365 tools. Occasionally provide on-site support at other office locations. What You’ll Need 3+ years’ experience in a similar IT support role. Proficiency in Microsoft OS, Azure AD, Office 365, and AVD Desktop. Strong skills in hardware diagnostics and fault-finding. Knowledge of LAN/ More ❯
St Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Allstaff
We have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. You will need to be resident in the local area and hold a full UK driving licence and car. Summary of … the IT Service Desk Analyst role Salary: £30,000 - £35.000 doe Location: St Albans - Hybrid 3 days in office with travel to other offices across South East Type of Contract: Permanent Hours: Weekly shift rotation, 8:00am - 4:30pm, 8:30am - 5:00pm, 9:30am - 6:00pm Benefits … car is essential. This is an entry level position which offers personal development but limited career progression in the short term. Responsibilities of the IT Service Desk Analyst Be the first point of contact for users, logging and responding to incidents. Provide predominantly 1st level support with some More ❯
escalation for all team members for Technical and non-technical queries. Work proactively to ensure smooth team operations and effective collaboration with other internal IT Teams and 3rd Party Suppliers. Assist in the management of Major Incidents with other Analysts to ensure quick resolution and be able to manage … Major Incidents out of hours if a Level 2 Analyst is not present Monitor the Service Desk Mailbox and Unassigned queue when required to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLAs set Carry out initial support and … achieved Call handling for all inbound user contact to support new and existing Ticket Requests About us Essential Minimum 1 years experience within an IT Service Desk environment Strong understanding of all Microsoft Office applications; Outlook, Excel and Word Solid comprehension and working knowledge of network infrastructure, system and More ❯
What will you be doing? The role of Test Analyst offers variety in overseeing testing activities including preparing and maintaining test scripts, regression suites, executing tests, maintaining documentation, and managing test environments. How will I know if I am right for this role? You should be ISQTB foundation qualified … up with testing best practices and innovations. A confident communicator who can build strong relationships with colleagues and suppliers is essential. What is in it for me? In addition to competitive salaries, benefits include: Up to 20% discount on products Access to retail discounts, savings on days out, and More ❯