1 to 25 of 66 Permanent ITIL Jobs in the East of England

cybersecurity policies under the guidance of the IT Security & Risk Manager. Ensure compliance with MFA, endpoint security standards, and data governance requirements. Compliance and Best Practice Work within the ITIL framework to ensure structured service delivery and improvement. Monitor IT satisfaction levels and proactively address recurring issues. Meet deadlines and resolution targets in line with agreed SLAs. *Rates depend on More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

customer service and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work onsite fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with Azure AD, Intune, and endpoint management. Exposure to project work or service improvement initiatives. More ❯

familiar with Autotask, RMM solutions, Watchguard, and endpoint protection tools. Solid knowledge of HP, Lenovo, and Dell technologies. Microsoft certified or keen to pursue further certifications (fully funded). ITIL and Service Desk experience desirable. Full UK driving licence and willingness to travel. Personal Attributes Ownership and accountability for quality and outcomes. Excellent organisational and multitasking skills. Strong communicator who More ❯

or Python to automate and streamline support tasks. Commercially aware, understanding the impact of downtime or service issues on business operations. Knowledgeable in Cyber, Information, and Data Security principles. ITIL certified or trained (preferred). An excellent communicator with great attention to detail and analytical thinking skills. Preferred Skills & Experience Understanding of the UK General Insurance market . Hands-on More ❯

or Python to automate and streamline support tasks. Commercially aware, understanding the impact of downtime or service issues on business operations. Knowledgeable in Cyber, Information, and Data Security principles. ITIL certified or trained (preferred). An excellent communicator with great attention to detail and analytical thinking skills. Preferred Skills & Experience Understanding of the UK General Insurance market . Hands-on More ❯

required to provide out of hours escalation support to the out of hours engineers every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Proof of management experience, setting objectives and performance management Skilled in developing and managing Service Level More ❯

/Active Directory. Knowledge of network fundamentals (DNS, DHCP, TCP/IP, VPNs). Experience using ticketing systems and remote support tools. Excellent customer service and communication skills. Desirable: ITIL awareness or certification. Experience supporting macOS, mobile devices, or cloud environments (Azure/AWS). Relevant IT certifications (CompTIA, Microsoft, etc.). More ❯

in FMCG, horticulture, food, or related industries. Experience with large-scale cloud adoption and digital transformation projects. Strong understanding of cyber security principles and compliance frameworks. Professional qualifications in ITIL, PRINCE2, or similar. Trusted: Demonstrates integrity, consistency, and reliability in leadership. Strategic: Aligns infrastructure delivery with wider business and technology strategy. Dynamic: Adapts quickly to change, driving improvement and innovation. More ❯

expertise in SAP S/4HANA , WMS , and cloud platforms (Azure or AWS). Strong knowledge of network administration , cybersecurity , and service delivery . Familiarity with EDI integration and ITIL/PMP methodologies . Excellent stakeholder management and communication skills. Ready to Lead the Change? If you’re a proactive, visionary IT leader who thrives on delivering results and building More ❯

setting up security, file access and other administrative procedures associated with moves; Move workstations, peripherals and telecommunications equipment, as required; Document changes to inventory use and configuration. Requirement's: ITIL V3 Foundation Certification (recommended); Microsoft Operating System/Office Certification(s) will be an asset; Advanced MS Office 365 skills; Scripting, coding skill will be considered an advantage; Able to More ❯

engineering and resilience testing • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience • Experience in financial services or regulated industries • Knowledge of ITIL or similar service management frameworks • Experience with automated testing frameworks and test automation • Understanding of site reliability engineering (SRE) principles What can we do for you? Holiday purchase scheme, with More ❯

of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email for any questions More ❯

Ability to problem-solve, prioritise, and adapt in a busy environment Nice to have: Familiarity with ITSM platforms (Halo, Autotask, ServiceNow) Experience using RMM tools for monitoring & remote support ITIL awareness or certification Microsoft Fundamentals certifications (MS-900, AZ-900, SC-900) What’s in it for you: Professional development – support with Microsoft certifications A people-first culture with genuine More ❯

more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote/On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint Online More ❯

more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote/On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint Online More ❯

such as Terraform. Strong communication skills and the ability to document and present complex technical concepts clearly. Microsoft certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert) highly desirable. ITIL Foundation and/or relevant industry certifications beneficial. Personal Attributes Analytical, detail-oriented, and proactive in solving complex challenges. Passionate about continuous learning and staying ahead of emerging cloud technologies. More ❯

or related industries. Familiarity with SaaS and cloud-based enterprise platforms. Knowledge of data governance, analytics, and business intelligence tools. Professional certifications in project or change management (e.g., PRINCE2, ITIL, Agile). More ❯

networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment More ❯

networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, we re committed to doing the right thing, working More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, we’re committed to doing the right thing, working More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, were committed to doing the right thing, working collaboratively More ❯

experience, and qualities needed Netscaler/F5 Load balancers HP Switching Cisco Knowledge (Wireless, SD-WAN, DNAC, ISE, ACI) preferably Security Clearance (SC) or ability to obtain Experienced in ITIL best practices More ❯

large complex IT projects in a fast-paced environment Strong leadership and team management experience Degree (or equivalent) in Computer Science or related subject Experience with methodologies like PRINCE2, ITIL, Scrum and Agile Experienced (or at least significant exposure and keen interest) in the IT governance and information security discipline Proven experience in working with IT teams in complex and More ❯