1 to 25 of 107 Permanent ITIL Jobs in the East of England

Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ...

Must be a UK resident with a valid driver’s license and own car available for business use (milage paid). Desirable: Exposure to ITIL or other ITSM frameworks. Why join this team? Be part of an exciting journey to shape the future of a new and growing tech support ...

line Entra ID Microsoft Defender Desirable Microsoft Azure knowledge AWS Knowledge SCCM knowledge VMWare knowledge Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Essential Attributes Good communication skills, verbal and written. Ability to take ownership of and progress incidents to resolution or to identify when escalation ...

experience of RSA SecurID. Understanding of Cyber Essentials and Cyber Essentials Plus. Experience working with Defence Cyber Certification or Secure by Design principles. ITIL Foundation certification or equivalent service management experience. Experience with Cisco networking technologies, including firewalls and switches. Experience working within security‐focused or regulated IT environments. Knowledge ...

Must be a UK resident with a valid driver’s license and own car available for business use (milage paid). Desirable: Exposure to ITIL or other ITSM frameworks. Why join this team? Be part of an exciting journey to shape the future of a new and growing tech support ...

following up on failures and taking the appropriate action. Support IT service management activities, including incident, problem, and change management, in line with established ITIL processes. Work closely with colleagues and other technical teams to investigate incidents, share knowledge, and resolve issues effectively. Carry out root cause analysis where appropriate ...

with infrastructure, network, and 3rd party support teams for seamless service delivery Create and maintain internal technical documentation and knowledge base articles Adhere to ITIL-aligned service management processes Working in collaboration with the EUC Team Leader, to ensure an excellent level of support and service is provided ...

Intune and endpoint management Experience supporting Hyper-V or VMware Knowledge of backup and disaster recovery technologies IT certifications such as Microsoft, CompTIA or ITIL Reporting Line Reporting to the Head of IT Working With Us The salary for this position is dependent on experience. We will offer ongoing training ...

Experience supporting Citrix environments Experience supporting cloud-based telephony systems Knowledge of legal case management systems such as Partner for Windows Microsoft, CompTIA or ITIL certifications Benefits Competitive salary Hybrid working Ongoing professional development Career progression opportunities Employee Assistance Programme Company pension Annual leave entitlement plus bank holidays Friendly ...

equivalents) Understanding of common enterprise applications and authentication methods Awareness of cyber security principles, including access controls and incident handling Solid understanding of ITIL practices Capability to lead technical resolution during high‐pressure or major incidents. Proven Customer service Skills Strong leadership, mentoring, and coaching skills Strong analytical and problem ...

complies with all organisational standards & regulatory requirements Develop and optimise best-practice SACM processes both within the team and in advising other stakeholders, ITIL functions and service owners Develop and deliver regular reports on SACM activities, providing insights and recommendations Monitor asset utilisation and compliance along with cost optimisation recommendations ...

service skills, with the ability to explain technical issues clearly. Experience working collaboratively to resolve issues and achieve shared team objectives. Experience working with ITIL processes or a similar service management framework. Technical expertise You’ll have experience across several of the following: Microsoft 365 administration - ie SharePoint, Exchange Online ...

related field.Project management certification or demonstrable experience with structured delivery methodologies would be advantageous.Relevant technology, data, analytics, or IT service management certification, such as ITIL, Power BI, Microsoft Fabric, Azure, or equivalent, would be advantageous.Advanced experience as a Business Analyst within a technology services, data, analytics, reporting, or platform delivery ...

Project management certification or demonstrable experience with structured delivery methodologies would be advantageous. Relevant technology, data, analytics, or IT service management certification, such as ITIL, Power BI, Microsoft Fabric, Azure, or equivalent, would be advantageous. Advanced experience as a Business Analyst within a technology services, data, analytics, reporting, or platform ...

business middleware applications such as TIBCO (must‐have). Application Management Services (AMS) experience in a managed services or enterprise support environment. Understanding of ITIL‐aligned incident, problem, change, release, service request, configuration and knowledge management processes. Relevant IT experience, including hands‐on AMS/application support for enterprise applications. ...

Understanding of integrations, authentication, data mapping, and synchronisation processes would be advantageous. Experience supporting platform upgrades, testing, user training, and adoption initiatives. Familiarity with ITIL and service management best practice would be beneficial. Additional Information Our IT Services team is committed to delivering efficient, customer-focused, and innovative technology services ...

What we’re looking for Good general education, including English and Maths at GCSE grade 4/C or equivalent, or demonstrable workplace capability. ITIL Foundation, CompTIA A+, Microsoft Fundamentals or an equivalent entry-level qualification is desirable, not essential. Commitment to ongoing learning through role-based training, internal coaching ...

working towards it. Manufacturer certifications, e.g. Crestron (CTI/DMC-E), Extron (AVCT), Q-SYS Level 1/2, Dante Level 1–3. ITIL Foundation. IPAF/PASMA, First Aid or Health & Safety certification. Additional Skills: Proactive, organised and able to prioritise effectively in a fast-paced environment. Professional, well ...

where the critical path sits with a vendor. Experience of integration, API or data delivery between vendor systems and internal products. Service management grounding (ITIL or equivalent), particularly change, release and service transition. Experience supporting a team or function through a transition to product‐led working. Understanding of AI, automation ...

related discipline (e.g. ONC/HNC/HND, degree, or equivalent technical certification) Relevant qualifications to Repair services, e.g. IPC certification, auditor training, ITIL Background in Electronics and manufacturing/fault-finding techniques and repair of products down to component level Knowledge of Microsoft Dynamics AX/365 environment ...

platform maintenance activities. A proactive approach to taking ownership of work and delivering against objectives. It would be great if you had: Knowledge of ITIL Service Management processes and practices. Accreditation to MCP level or equivalent. Experience of Infrastructure-as-Code or server infrastructure automation concepts. Experience supporting secure messaging ...

experience is a plus). Previous roles in support, NOC, field service, IT operations, or application support. Exposure to change management, incident management, or ITIL practices. Working Conditions Office-based providing remote support during operational hours and service windows (coverage varies by customer contract). Participation in scheduled maintenance windows ...

other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum/Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. ...

cabins Exposure to IT project work such as office moves, new site setups, or technology rollouts IT-related qualification (e.g. CompTIA, Microsoft, or equivalent) ITIL Foundation Health & Safety awareness or site safety training (e.g. CSCS or equivalent - beneficial but not essential) Networking or infrastructure knowledge Experience providing remote support alongside ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...