1 to 25 of 61 Permanent ITIL Jobs in the East of England

spoken and written English Passion for learning and professional growth Nice-to-Have (But Not Essential) Experience with Azure AD, Intune, Group Policy & SharePoint Any IT certifications (CompTIA, Microsoft, ITIL) Basic networking knowledge (DNS, DHCP, VLANs) Interest in Cyber Security Experience of working within the Education Sector Why Youll Love Working Here Great work environment and supportive team Competitive salary More ❯

Bash or Python) Hyper-V or equivalent virtualisation experience Excellent communication and problem-solving skills Proactive, customer-focused approach with a passion for continuous improvement Relevant certifications (Microsoft, CompTIA, ITIL) are beneficial What Next? – Apply Now More ❯

hybrid migrations (Exchange/SharePoint/Teams to Microsoft 365). Familiarity with FreshService or similar ITSM platforms. Experience with ISO 27001, Cyber Essentials Plus, or regulated industry compliance. ITIL v4 certification or strong service management background. More ❯

documentation skills. Strong expertise in Azure administration Prior experience in a 3rd line technical infrastructure support role Outstanding problem-solving skills with a structured and analytical mindset Experience with ITIL-aligned Service Desk processes. Ability to perform incident triage and service request fulfilment. Strong knowledge of end-user support: Windows OS, O365, Teams, Exchange Online, SharePoint. What We Offer More ❯

documentation skills. Strong expertise in Azure administration Prior experience in a 3rd line technical infrastructure support role Outstanding problem-solving skills with a structured and analytical mindset Experience with ITIL-aligned Service Desk processes. Ability to perform incident triage and service request fulfilment. Strong knowledge of end-user support: Windows OS, O365, Teams, Exchange Online, SharePoint. What We Offer More ❯

Strong organisational and planning skills, with ability to manage multiple priorities. Familiarity with remote monitoring and management (RMM) tools. Excellent communication and customer service skills. Relevant certifications (Microsoft, CompTIA, ITIL, Prince2/Agile) are highly desirable. What We Offer: Salary of £40,000 per annum Company events Company pension Employee discount On-site parking Private dental insurance Private medical insurance More ❯

Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users More ❯

of the customer; Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What More ❯

MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune/Autopilot/Hybrid Network Support/Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation More ❯

manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete More ❯

manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete More ❯

manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete More ❯

manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete More ❯

and IaaS. Experience with contract management software (e.g., Ariba, Coupa) is a plus. Experience managing contracts related to cloud services, software licenses, and digital marketing platforms. Industry certifications (e.g., ITIL, Six Sigma) are a plus. Experience with Microsoft/Oracle/ServiceNow. Excellent communication, interpersonal, and negotiation skills. Strong attention to detail and ability to manage multiple priorities effectively. A More ❯

troubleshooting skills for hardware and application support as well as active Directory/Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional More ❯

with remote IT team members Desirable Skills: Exposure to Active Directory, Azure, or basic networking Experience supporting cloud-based systems and remote users IT qualifications such as CompTIA A+, ITIL, or Microsoft certifications (a plus) What We Offer: A supportive and collaborative team environment Opportunities for training and career development Competitive salary (dependent on experience) On-site parking and facilities More ❯

with remote IT team members Desirable Skills: Exposure to Active Directory, Azure, or basic networking Experience supporting cloud-based systems and remote users IT qualifications such as CompTIA A+, ITIL, or Microsoft certifications (a plus) What We Offer: A supportive and collaborative team environment Opportunities for training and career development Competitive salary (dependent on experience) On-site parking and facilities More ❯

Active Directory, user administration, and group policies. Excellent problem-solving and communication skills. Ability to work in a secure, process-driven environment. Desirable Skills IT certifications (e.g., CompTIA, Microsoft, ITIL). Experience working within defence, government, or highly regulated industries. Knowledge of endpoint security tools and monitoring solutions. More ❯

size and technical complexity. What we're looking for from you: Project Management Qualities Qualified and experienced in Project management methodologies such as Prince 2, AGILE.A working knowledge of ITIL would be an advantage Able to demonstrate the ability to run multiple projects simultaneously The ability to manage numerous stakeholders of varying seniority, familiarity with standard reporting processes to keep More ❯

work effectively under pressure. Self-motivated, driven, and able to work under own initiative following 'intent' based leadership. Possessing a 'one-team-one-goal' working ethos. Qualifications & Certifications (Desirable) ITIL v4 Foundation or higher certification Bachelor’s degree Salesforce Associate certification More ❯

routers. Experience troubleshooting peripherals in NHS or corporate environments. Excellent planning, reporting, and organizational skills. Full UK driving license and enhanced DBS clearance. Relevant technical certifications (e.g., MTA, Azure, ITIL). EDI At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality More ❯

. Familiarity with additional tools like Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, we re committed to doing the right thing, working More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, we’re committed to doing the right thing, working More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, were committed to doing the right thing, working collaboratively More ❯