ITIL Jobs in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 72 35 46
Rank change year-on-year -37 +11 -15
Permanent jobs citing ITIL 136 303 300
As % of all permanent jobs advertised in the East of England 4.02% 4.96% 5.73%
As % of the Processes & Methodologies category 4.27% 6.15% 6.03%
Number of salaries quoted 97 235 202
10th Percentile £27,000 £26,000 £26,250
25th Percentile £28,500 £29,000 £32,813
Median annual salary (50th Percentile) £37,000 £37,500 £50,000
Median % change year-on-year -1.33% -25.00% -
75th Percentile £43,750 £52,500 £60,000
90th Percentile £55,550 £57,500 £67,375
England median annual salary £50,000 £48,323 £47,500
% change year-on-year +3.47% +1.73% -0.37%

All Process and Methodology Skills
East of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,184 4,923 4,972
As % of all permanent jobs advertised in the East of England 94.15% 80.52% 94.94%
Number of salaries quoted 1,470 3,695 2,158
10th Percentile £28,113 £25,809 £26,750
25th Percentile £37,500 £32,500 £37,500
Median annual salary (50th Percentile) £52,000 £50,000 £55,000
Median % change year-on-year +4.00% -9.09% +10.00%
75th Percentile £66,230 £65,000 £68,438
90th Percentile £76,000 £76,250 £82,500
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 15 May 2025.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -15 44 £42,085 -0.98% 51
Essex +7 35 £31,250 +4.17% 19
Bedfordshire -12 22 £30,000 -6.25% 8
Cambridgeshire +10 21 £40,445 +15.56% 24
Norfolk -25 8 £32,533 -27.70% 7
Suffolk -36 6 £29,750 -5.56% 6
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (23.53%) SharePoint
2 10 (7.35%) IIS
3 9 (6.62%) Microsoft Exchange
4 3 (2.21%) Apache
Applications
1 13 (9.56%) Microsoft Office
2 2 (1.47%) Microsoft Excel
3 1 (0.74%) Microsoft Project
Business Applications
1 3 (2.21%) Remedy ITSM
2 1 (0.74%) Dynamics AX
2 1 (0.74%) Dynamics CRM
2 1 (0.74%) Dynamics GP
2 1 (0.74%) Dynamics NAV
2 1 (0.74%) iTrent
2 1 (0.74%) NetSuite
2 1 (0.74%) Oracle ERP
Cloud Services
1 63 (46.32%) Microsoft 365
2 59 (43.38%) Azure
3 41 (30.15%) Entra ID
4 12 (8.82%) Power Platform
5 11 (8.09%) OneDrive
6 8 (5.88%) AWS
6 8 (5.88%) SaaS
7 6 (4.41%) Nutanix
7 6 (4.41%) PaaS
8 5 (3.68%) Mimecast
9 4 (2.94%) IaaS
9 4 (2.94%) PowerApps
9 4 (2.94%) Rubrik
10 3 (2.21%) Azure Monitor
10 3 (2.21%) Cloud Computing
10 3 (2.21%) Power Automate
11 2 (1.47%) Azure Logic Apps
11 2 (1.47%) Copilot Studio
12 1 (0.74%) Azure AI
12 1 (0.74%) Azure Service Bus
Communications & Networking
1 19 (13.97%) Firewall
2 18 (13.24%) WAN
3 12 (8.82%) VLAN
3 12 (8.82%) VoIP
4 11 (8.09%) DNS
4 11 (8.09%) LAN
5 10 (7.35%) VPN
6 7 (5.15%) FTP
7 6 (4.41%) Unified Communications
7 6 (4.41%) Wi-Fi
8 5 (3.68%) DHCP
8 5 (3.68%) SD-WAN
9 4 (2.94%) BGP
9 4 (2.94%) EIGRP
9 4 (2.94%) OSPF
9 4 (2.94%) Spanning Tree
9 4 (2.94%) Wireshark
10 3 (2.21%) Internet
10 3 (2.21%) Network Security
11 2 (1.47%) RTP
Database & Business Intelligence
1 12 (8.82%) Power BI
2 10 (7.35%) SQL Server
3 2 (1.47%) Azure SQL Database
3 2 (1.47%) Big Data
3 2 (1.47%) SQL Server Reporting Services
4 1 (0.74%) BusinessObjects
4 1 (0.74%) Data Lake
4 1 (0.74%) MySQL
4 1 (0.74%) Relational Database
Development Applications
1 9 (6.62%) JIRA
2 7 (5.15%) SQL Server Management Studio (SSMS)
3 2 (1.47%) Git
4 1 (0.74%) Jenkins
General
1 68 (50.00%) Social Skills
2 18 (13.24%) Analytical Skills
3 17 (12.50%) Local Government
4 8 (5.88%) Finance
5 6 (4.41%) Organisational Skills
6 5 (3.68%) Law
7 4 (2.94%) Legal
8 3 (2.21%) Public Sector
9 2 (1.47%) Inclusion and Diversity
10 1 (0.74%) Aviation
10 1 (0.74%) Back Office
10 1 (0.74%) Documentation Skills
10 1 (0.74%) Pharmaceutical
10 1 (0.74%) Presentation Skills
10 1 (0.74%) Retail
Job Titles
1 22 (16.18%) Support Engineer
2 20 (14.71%) IT Support
3 17 (12.50%) Senior
3 17 (12.50%) Technology Specialist
4 15 (11.03%) Analyst
5 13 (9.56%) 2nd Line Support
6 12 (8.82%) IT Engineer
6 12 (8.82%) IT Support Engineer
7 11 (8.09%) Lead
8 10 (7.35%) Team Leader
9 8 (5.88%) Applications Support
10 7 (5.15%) Administrator
10 7 (5.15%) Applications Engineer
10 7 (5.15%) Applications Support Engineer
10 7 (5.15%) Senior Applications Engineer
10 7 (5.15%) Senior Applications Support
10 7 (5.15%) Senior Support Engineer
11 6 (4.41%) 1st Line Support
11 6 (4.41%) 1st/2nd Line Support
11 6 (4.41%) Support Team Leader
Libraries, Frameworks & Software Standards
1 2 (1.47%) Web Services
2 1 (0.74%) AngularJS
2 1 (0.74%) React
2 1 (0.74%) Restlet
2 1 (0.74%) ServiceStack
Miscellaneous
1 18 (13.24%) NHS
2 12 (8.82%) Management Information System
3 9 (6.62%) Driving Licence
4 5 (3.68%) Self-Motivation
4 5 (3.68%) Social Media
5 4 (2.94%) Enterprise Cloud
5 4 (2.94%) Enterprise Software
6 3 (2.21%) Client/Server
6 3 (2.21%) Onboarding
7 2 (1.47%) Blackberry
7 2 (1.47%) iPad
7 2 (1.47%) iPhone
8 1 (0.74%) CCTV
8 1 (0.74%) EPoS
8 1 (0.74%) IoT
8 1 (0.74%) Mobile App
8 1 (0.74%) PKI
8 1 (0.74%) PMI
8 1 (0.74%) Robotics
8 1 (0.74%) Video Conferencing
Operating Systems
1 64 (47.06%) Windows
2 21 (15.44%) Windows Server
3 16 (11.76%) Windows 10
4 14 (10.29%) Linux
5 8 (5.88%) Mac OS
6 5 (3.68%) Android
7 3 (2.21%) Windows Server 2012
7 3 (2.21%) Windows Server 2016
7 3 (2.21%) Windows Server 2019
8 2 (1.47%) Apple iOS
8 2 (1.47%) SUSE
8 2 (1.47%) VMS
Processes & Methodologies
1 54 (39.71%) Problem-Solving
2 41 (30.15%) Customer Service
3 32 (23.53%) ITSM
4 29 (21.32%) Service Delivery
5 26 (19.12%) Continuous Improvement
6 24 (17.65%) Service Management
7 19 (13.97%) Project Management
8 17 (12.50%) Identity Management
9 15 (11.03%) Cybersecurity
10 13 (9.56%) Data Protection
10 13 (9.56%) Mentoring
11 11 (8.09%) Agile
11 11 (8.09%) Time Management
12 10 (7.35%) Change Management
12 10 (7.35%) Customer Experience
13 9 (6.62%) Business Intelligence
13 9 (6.62%) Infrastructure Management
13 9 (6.62%) Performance Metrics
13 9 (6.62%) PRINCE2
14 8 (5.88%) Risk Management
Programming Languages
1 17 (12.50%) PowerShell
2 13 (9.56%) SQL
3 7 (5.15%) T-SQL
4 1 (0.74%) Bicep
4 1 (0.74%) C#
4 1 (0.74%) Go
4 1 (0.74%) JavaScript
4 1 (0.74%) PL/SQL
4 1 (0.74%) Python
Qualifications
1 53 (38.97%) Degree
2 24 (17.65%) DBS Check
3 21 (15.44%) Microsoft Certification
4 10 (7.35%) ITIL Foundation Certificate
5 9 (6.62%) A+ Certification
6 5 (3.68%) CISSP
6 5 (3.68%) PMI Certification
7 4 (2.94%) Azure Certification
7 4 (2.94%) CEH
7 4 (2.94%) CISM
7 4 (2.94%) CREST Certified
7 4 (2.94%) GIAC
7 4 (2.94%) PMP
7 4 (2.94%) Security Cleared
8 3 (2.21%) AWS Certification
8 3 (2.21%) AWS Certified Solutions Architect
8 3 (2.21%) Computer Science Degree
8 3 (2.21%) ISSAP
8 3 (2.21%) ITIL Certification
9 2 (1.47%) Cisco Certification
Quality Assurance & Compliance
1 14 (10.29%) SLA
2 9 (6.62%) Cyber Essentials
3 6 (4.41%) GDPR
4 4 (2.94%) ISO/IEC 27001
4 4 (2.94%) NCSC
4 4 (2.94%) NIST
5 2 (1.47%) QA
6 1 (0.74%) COBIT
6 1 (0.74%) PMO
System Software
1 57 (41.91%) Active Directory
2 18 (13.24%) Hyper-V
3 12 (8.82%) VMware Infrastructure
4 3 (2.21%) Virtual Desktop
5 2 (1.47%) pfSense
5 2 (1.47%) vSphere
6 1 (0.74%) Virtual Machines
6 1 (0.74%) Virtual Servers
Systems Management
1 14 (10.29%) Microsoft Intune
2 5 (3.68%) Jamf Pro
2 5 (3.68%) SmoothWall
3 4 (2.94%) FortiGate
3 4 (2.94%) Nessus
3 4 (2.94%) NetBackup
4 3 (2.21%) Ansible
4 3 (2.21%) SCCM
5 2 (1.47%) Autotask
5 2 (1.47%) cPanel
5 2 (1.47%) SCOM
6 1 (0.74%) Backup Exec
6 1 (0.74%) Graylog
6 1 (0.74%) Single Sign-On
Vendors
1 88 (64.71%) Microsoft
2 22 (16.18%) Cisco
3 13 (9.56%) ServiceNow
3 13 (9.56%) VMware
4 8 (5.88%) Palo Alto
5 7 (5.15%) SolarWinds
6 6 (4.41%) Meraki
6 6 (4.41%) WatchGuard
7 4 (2.94%) Apple
7 4 (2.94%) Commvault
7 4 (2.94%) Fortinet
7 4 (2.94%) HP
7 4 (2.94%) Qualys
7 4 (2.94%) Tenable
7 4 (2.94%) Zerto
8 3 (2.21%) Remedy
9 2 (1.47%) arcserve
9 2 (1.47%) Avaya
9 2 (1.47%) BMC
9 2 (1.47%) Dell