provide technical pre-sales support. Keep personal skills up to date through training and certification. Required Competencies: Strong understanding of TCP/IP and internet technologies. Experience in the Cyber Security industry. Familiarity with Firewall and edge network security technologies. Strong written skills for technical documentation. Ability to design infrastructure more »
Google Chrome, Salesforce, Natterbox, Sage Intacct, plus custom-built portals etc.), PC/Server maintenance tasks, setting-up and closing user accounts, networking and internet/VPN set-up/maintenance, email administration (forwarding rules, mail tracing, mailbox creation), purchasing/fixing/replacing and asset tracking PC hardware/ more »
Key Skills/Abilities Essential Working knowledge and understanding of the Data Protection Act Proven good organisational skills Good IT skills: Microsoft package and internet Excellent verbal and written communication skills The ability to provide excellent efficient customer service under significant work pressures and remain calm at all times Ability more »
demonstrate numeracy and literacy skills NVQ 2 Business Administration or equivalent experience Working to tight deadlines Diary management Organising meetings Using and maintaining databases, internet, Microsoft Office applications or equivalent, SystmOne Although not essential ideal applicants would have experience in a hospital, community or prison environment. Secure environments are one more »
Previous Desk-side support experience - supporting End user devices. Previous Service/Help Desk experience MS Office Suite (to include up to Office 365), Internet, email (Outlook - Exchange), fault diagnosis, Active Directory. Competent in using an ITSM based ticketing system to find, update and prioritise and eventually close work assigned. more »
