6 of 6 Permanent Knowledge Management Jobs in the East of England

environment. The Role As a Technical Write you will be responsible for producing clear, accurate, and high-quality documentation while establishing and maintaining the knowledge management framework. This role supports delivery teams, customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. … role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? Were hiring multiple Performance Managers to join … targets, delivering great service to a wide range of customers. Well trust you to take ownership of cases and tickets in our Service Management platform, ensuring everything is handled promptly and professionally. Youll manage your own team and, through matrix management, influence and support others across the service. ...

ensuring operational stability and performance. Support the design and implementation of infrastructure solutions, contributing best practice and operational insight. Lead and assist with problem management, including patching, configuration changes, and service restoration. Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities. Manage the deployment … security accreditations. Liaise effectively with internal teams, users, and external service providers, ensuring high levels of service delivery. Maintain accurate documentation and promote effective knowledge management practices. Essential Qualifications Strong experience in Microsoft Azure infrastructure and services. Proven track record in supporting and managing infrastructure environments (on-premise ...

measure and monitor successes. You will drive opportunities to support sustainability for validation strategies, maintain and develop skills and competencies and support internal knowledge management. You will implement change strategy in order to instil a high performance culture. Your role will involve all phases of the V model … system behaviour, managing system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Process improvement/change management and being part of a continuous improvement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A self ...

measure and monitor successes. You will drive opportunities to support sustainability for validation strategies, maintain and develop skills and competencies and support internal knowledge management. You will implement change strategy in order to instil a high performance culture. Your role will involve all phases of the V model … system behaviour, managing system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Process improvement/change management and being part of a continuous improvement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A self ...

scales with the business. Designing and implementing automation, integrations, and workflows to make everyday work smarter. Setting best practice for documentation, governance, and knowledge management. Acting as our internal systems expert — the go-to person for all things tooling and automation. Partnering with stakeholders to understand challenges and create … mentoring a small internal systems team over time. What You'll Bring Strong experience owning, managing, and improving IT systems and tooling. Hands-on knowledge of Halo, IT Glue, RMM , and automation platforms. A natural talent for designing workflows and optimising processes. Experience introducing governance, standards, and documentation structure. ...