operational metrics around operational support matters - Provide input into strategic decision making through research and experience - Provide input for new process and policy design activities - Ensure thorough documentation and knowledgemanagement practices are adhered to as a matter of course - Always act in a secure manner, ensuring that solutions are provided with IT security at their core - diligently … PoC support for new service enablement activities - Ensure proper change control policies are adhered to as may be defined, including necessary testing wherever practical - Facilitate the deployment and release management of IT infrastructure as required Operational Management The role will: - Provide 3rd line support for Infrastructure services as needed - Assist colleagues in problem management activities as a … maintain services (i.e., patching, configuration changes etc.) - Liaise with internal and external service providers, users and customers when required - Adhere to company and departmental processes and policies for the management of IT services - Provide situation appropriate leadership in all internal and external engagements Essential Experience - Minimum of five years working in an Infrastructure Services role, preferably in structured, managed More ❯
Contribution to Practice/Wipro • Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives • Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse • Proposes new service offerings/capabilities • Contribution towards go-to-market solutions to deliver tangible … Lead end-to-end sales cycle for specific pursuits • Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications • % Revenue Achievement (actual vs. target) • % of Personal Utilisation … Distinct participation in and demonstration of: • Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, sharing of talent pool • KnowledgeManagement - Number of webinars/knowledge sharing/thought leadership sessions conducted, Number of Assets owned and contributed to Consulting Central Mandatory Skills: HC - Provider.Experience More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team We have a fantastic opportunity for an experienced Bid Coordinator to join our dynamic and supportive Bid Management Team at Computacenter, based in Hatfield or London on a permanent basis. If youre passionate about bid management and looking to take the next step in your career, this role offers the perfect environment to thrive. … be part of a fun, collaborative team that plays a critical role in retaining and securing new business, and delivering high-quality, customer-focused proposals. At Computacenter, our Bid Management Team provides a structured and professional service across the business, ensuring every bid follows our internal processes and best practices. From initial planning to final submission, we deliver compelling … requirements. Ensure the quality and consistency of all bid documents and presentations, aligning with the bid narrative and client expectations. Support the closure of bid projects by contributing to knowledgemanagement and updating bid content libraries for future use. With the support of a Bid Manager or Senior Bid Manager (as required), you will also: Contribute to the More ❯