2 of 2 Permanent Knowledge Management Jobs in the East of England

Knowledge Manager, HR | Ocado Logistics | Hybrid (Hatfield) Permanent, Hybrid - 2x days a week in Hatfield At Ocado Logistics, we don’t just move goods - we move with purpose. As we continue to evolve, we're looking for a Knowledge Manager who’s ready to shape how our people … access and use information across the business. About the Role As our Knowledge Manager within the People Services team, you’ll lead the charge in creating a smarter, faster, and more connected workplace. You’ll design and own the knowledge management strategy - ensuring every colleague, from HR … to payroll, can access accurate and helpful information exactly when they need it. Using tools like Oracle Knowledge Centre, you’ll help transform the way our people self-serve and solve problems, reducing resolution times and improving employee experience. It’s more than content management - it’s building More ❯

matters Provide input into strategic decision making through research and experience Provide input for new process and policy design activities Ensure thorough documentation and knowledge management practices are adhered to as a matter of course Always act in a secure manner, ensuring that solutions are provided with IT … enablement activities Ensure proper change control policies are adhered to as may be defined, including necessary testing wherever practical Facilitate the deployment and release management of IT infrastructure as required Provide 3rd line support for Infrastructure services as needed Assist colleagues in problem management activities as a matter … changes etc.) Liaise with internal and external service providers, users and customers when required Adhere to company and departmental processes and policies for the management of IT services Provide situation appropriate leadership in all internal and external engagements Skills and Experience IaaS (Windows/Linux) Azure networking (private endpoints More ❯