7 of 7 Permanent Knowledge Management Jobs in the East of England

comprising 42% of our partnership. The team you will join The AI capability sits within Birketts’ Information Technology function, working closely with Product Development, Knowledge Management, Learning & Development, Security and Risk & Compliance. Delivery will be product-led and iterative, with a small cross-functional working group using matrixed … resources across teams. The role will operate within Birketts’ core ecosystem, including Microsoft 365 (Copilot), iManage (Document Management), Aderant Expert (Practice Management), Intapp Intake (new client onboarding) and Microsoft Fabric (data platform). Azure is a likely hosting platform for any future ‘Birketts-approved AI environment’, subject ...

capabilities. A key initial focus will be productising Microsoft 365 Copilot and Copilot Agents across priority workflows such as document drafting, document review and knowledge management, alongside delivering practical integrations with existing business systems. This is a delivery‐oriented, hands‐on role . Alongside shaping standards, patterns … ready AI‐assisted workflows. Your duties: Acting as a hands‐on technical lead for priority AI initiatives, partnering closely with Product, Development, Data, Security, Knowledge Management and Learning & Development Designing, building and releasing incremental AI‐enabled solutions that are secure, auditable and operationally robust Productising AI capabilities, starting ...

product-led, with a strong focus on responsible AI, usability and measurable business impact. Key areas include: AI-enabled workflow automation Document automation and knowledge management Legal and compliance process optimisation AI-assisted research and summarisation Product roadmap ownership Product discovery and stakeholder engagement Agile product delivery … enabled products, automation tools or GenAI initiatives Understanding of technologies such as LLMs, NLP, RAG pipelines or AI workflow tooling Strong stakeholder management and workshop facilitation skills Experience working in Agile product environments Commercially minded product thinking with a focus on outcomes and user value Ability to translate complex ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? Were hiring a Performance Manager to join … delivering excellent service to a wide range of customers, and well rely on you to take ownership of cases and tickets within our Service Management platform, making sure everything is handled promptly and professionally. Youll manage your own team and, through matrix management, collaborate with and positively influence ...

managing escalations, and driving consistent, high-quality service delivery. Alongside client ownership, you will lead and develop a Support team, providing clear direction, performance management, coaching, and capability development. A strong technical understanding is essential to build credibility with engineering teams and bridge the gap between delivery and client … outcomes. You will also analyse service metrics to identify trends, risks, and improvement opportunities, while championing process optimisation, knowledge management, and operational efficiency. Skills & Requirements: Proven experience in service delivery or service operations leadership Strong background in people management and team development Confident client-facing communicator with ...

product-led, with a strong focus on responsible AI, usability and measurable business impact. Key areas include: AI-enabled workflow automation Document automation and knowledge management Legal and compliance process optimisation AI-assisted research and summarisation Product roadmap ownership Product discovery and stakeholder engagement Agile product delivery … enabled products, automation tools or GenAI initiatives Understanding of technologies such as LLMs, NLP, RAG pipelines or AI workflow tooling Strong stakeholder management and workshop facilitation skills Experience working in Agile product environments Commercially minded product thinking with a focus on outcomes and user value Ability to translate complex ...

product-led, with a strong focus on responsible AI, usability and measurable business impact. Key areas include: AI-enabled workflow automation Document automation and knowledge management Legal and compliance process optimisation AI-assisted research and summarisation Product roadmap ownership Product discovery and stakeholder engagement Agile product delivery … enabled products, automation tools or GenAI initiatives Understanding of technologies such as LLMs, NLP, RAG pipelines or AI workflow tooling Strong stakeholder management and workshop facilitation skills Experience working in Agile product environments Commercially minded product thinking with a focus on outcomes and user value Ability to translate complex ...