ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the change management process, ensuring compliance with Defence sector standards. Compliance and Governance: Ensure that More ❯
term strategic direction. The post-holder will lead and manage the planning, execution, and optimisation of operational processes across production, project delivery, logistics, and supply chain to drive business performance and ensure high standards of safety, compliance, and customer satisfaction. Key Responsibilities The key responsibilities of this role include but are not limited to the following tasks: Strategic Planning … Critically assess existing production and software development processes to identify inefficiencies and bottlenecks. Leverage data-driven insights and sector-specific innovation to implement streamlined, scalable solutions that enhance system performance, reduce waste, and support continuous improvement across the full life cycle of our energy storage solutions. Cross-Functional Collaboration: Foster seamless collaboration between production and software engineering teams to … Multi Source Power’s modular energy storage systems. Align workflows, communication, and shared goals to accelerate product delivery, maintain high-quality standards, and support system interoperability across all applications. PerformanceManagement: Define and implement key performance indicators (KPI) tailored to both production and software functions, focusing on quality, efficiency, uptime, and environmental impact. Establish real-time monitoring More ❯
inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The Practice Lead, Service Delivery Management is responsible for the day-to-day management of a team of Service Delivery Managers/Associates providing leadership, guidance, support, and development. Active involvement and support with … in the delivery of service excellence to customers, by leading improvement initiatives and process enhancements across the business. Manage demand and customer allocation within the team. Key responsibilities Team management including 1:1’s, performancemanagement and SMART goal setting for Service Delivery Managers/Associates Provide guidance to all aligned Service Delivery Managers Have a strong … understanding of CDW range of service offerings. Deliver reporting metrics to Head of Service Delivery Management as directed. Monitor customer experience issues across live engagements within your team and sponsor service recovery or improvement plans to retain business and maintain customer retention. Respond effectively to internal and customer escalations relating to Service Delivery Provide RFI, RFP (Request for Proposal More ❯
by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Ricoh Europe is seeking an experienced IT Vendor Manager to join our IT Vendor & Cost Management team. Reporting directly to the Head of IT Vendor & Cost Management, this role is responsible for managing relationships with Ricoh's key IT vendors, ensuring high-quality service … delivery, supporting contract negotiations, and leading continuous improvement initiatives within Ricoh's vendor ecosystem. If you are passionate about vendor management, contract negotiation, and improving vendor performance in a technology-driven environment, this could be your next career move. Vendor Relationship Management Build and maintain strong relationships with key IT vendors (e.g., Microsoft, Oracle, IBM, Adobe, ServiceNow … matters, proactively addressing challenges and mitigating risks. Collaborate with internal teams such as IT, business units, procurement, and legal to align vendor relationships with business priorities. Contract Negotiation and Management Develop and implement a vendor contract management framework, ensuring proper documentation and oversight. Work with procurement on contract negotiations to meet business requirements. Monitor vendor contracts for compliance More ❯
learning and development ecosystem. This role is central to modernising our learning infrastructure, driving adoption of innovative technologies, and aligning learning strategies with the organisation’s future capabilities and performance goals. • Lead continuous enhancement of the Learning Management System (LMS) to support the organisation’s digital transformation agenda aligned with skills. • Ensure the colleague experience, enabling personalised, data … driven, and accessible learning at scale. • Collaborate with IT, HR, and business stakeholders to align the LMS with enterprise systems and ensure it supports capability development, compliance, and performance outcomes. • Work in collaboration with Capability lead in developing forward-thinking digital learning strategy that leverages the LMS to build critical future skills. • Lead on the development of design standards … necessary skills ensuring they are intuitive, inclusive, and effective in delivering high-quality learning content. • Implementing skills frameworks that integrate with the LMS to support talent development, recruitment, and performance management. Champion a strong, inclusive learning brand that reflects organisational values and fosters engagement through innovative and impactful learning experiences. • Use analytics and reporting tools within the LMS to More ❯
Social network you want to login/join with: Senior EPM Consultant – EPM, CPM, Enterprise PerformanceManagement, Corporate PerformanceManagement, Anaplan, Pigment, Oracle EPM, IBM, Cognos, Hyperion, Essbase, SAP BPC, Solution Architect, Principal Consultant, Lead Consultant, Senior Consultant, Technical Consultant, Developing, Functional Consultant, Implementation, FP&A, Financial Transformation, Planning, Budgeting, Forecasting, Reporting, Integration, EPM Consultant, Anaplan … Experience: Proven experience working with Pigment EPM or similar EPM tools (e.g., Anaplan, Adaptive Insights, Oracle EPM). Strong planning & analysis knowledge, in either FP&A or supply chain management Experience with data modelling and business intelligence (BI) concepts. Proficiency in SQL, Python, or similar languages for data transformation is beneficial. Ability to work independently in a remote environment … while managing multiple projects. Excellent communication and stakeholder management skills in English (additional European languages are a plus). Main Responsibilities: Implement and configure Pigment EPM solutions tailored to client needs. Advise clients on best practices in using subject matter knowledge Lead workshops and training sessions for stakeholders to enhance user adoption. Collaborate with customer teams to understand requirements More ❯
Senior EPM Consultant – EPM, CPM, Enterprise PerformanceManagement, Corporate PerformanceManagement, Anaplan, Pigment, Oracle EPM, IBM, Cognos, Hyperion, Essbase, SAP BPC, Solution Architect, Principal Consultant, Lead Consultant, Senior Consultant, Technical Consultant, Developing, Functional Consultant, Implementation, FP&A, Financial Transformation, Planning, Budgeting, Forecasting, Reporting, Integration, EPM Consultant, Anaplan SA, Pigment SA – UK – Europe - Remote … concepts. Proficiency in SQL, Python, or similar languages for data transformation is beneficial. Ability to work independently in a remote environment while managing multiple projects. Excellent communication and stakeholder management skills in English (additional European languages are a plus). Main Responsibilities: Implement and configure Pigment EPM solutions tailored to client needs. Advise clients on best practices in using … updated on Pigment’s latest features and industry trends to provide innovative solutions. Location: UK/Europe - Remote Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely More ❯
ago Be among the first 25 applicants Join to apply for the RF Team Leader role at Sepura As a RF Team Leader you will have responsibility for the management of the RF Electronics Development Team as well as contributing to development projects as a RF Design Engineer. The right candidate will have a proven track record of RF … growth and progress your career within this innovative technology company, based in Waterbeach, Cambridge. Your Role Your Main Responsibilities Can Include Managing a team of RF design engineers, including: Management of resource allocations against agreed priorities Technical leadership within the RF discipline Ensuring appropriate guidance to the ones mentoring of junior team members Performancemanagement and personal … business. Technical Engineering Activities You Will Be Responsible For Include Regular meetings to review projects progress, set priorities, and address challenges. Conduct design reviews to ensure RF systems meet performance standards and regulatory requirements. Collaborate with baseband, software, and audio teams to integrate RF solutions into broader projects. Assist mentors providing guidance and support on technical issues. Engage in More ❯
工厂名称: UK - Hertfordshire - Ware 发布日期: Jun The role exists to provide management and delivery of M-ERP and System Implementations and Upgrades across the Ware manufacturing and R&D site(s), as well as the provision of continued business process capability, expertise and support for Ware Data Management processes to provide: • Robust, simple and standardised business processes for … improvement through: embedding of good standardised and simplified business processes across all business areas; managing a matrix of functional Business Process Experts, Super Users and Trainers; and through embedding Performancemanagement to monitor, measure and report the value/impacts of the changes. They will have the responsibility of managing cross-functional, cross-site, and cross-shared service … is optimized from a Core Global System. This will need detailed understanding of the IT/M-ERP Project lifecycle, from System Design; business mapping; testing; training; implementation; incident management; business as usual support. • The SME manages multi-functional level projects, so will need detailed understanding across all the supply chain - for example, understand the impacts of a M More ❯
Stevenage, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
us. We strive for constant collaboration, no matter where we are in the world Role Summary: The Sales Director will take ownership of the sales strategy, execution, and team management, focusing on both short-term growth and long-term market expansion. You will lead the charge in driving revenue by building strong relationships with key decisionmakers, developing sales plans … as we continue to scale our product offering. Job Responsibilities: Strategic Sales Leadership: Develop and implement comprehensive sales strategies to achieve company revenue targets and expand market presence. Team Management: Build, mentor, and lead a high-performing sales team, fostering a culture of excellence and continuous improvement. Market Expansion: Identify and pursue new business opportunities, partnerships, and markets to … drive growth. Client Relationship Management: Establish and maintain strong relationships with key clients, stakeholders, and industry partners. Performance Analysis: Monitor sales metrics and KPIs, providing regular reports to the executive team and adjusting strategies as needed. Collaboration: Work closely with marketing, product development, and customer support teams to ensure alignment and optimize the customer experience. Knowledge/Experience More ❯
Luton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
us. We strive for constant collaboration, no matter where we are in the world Role Summary: The Sales Director will take ownership of the sales strategy, execution, and team management, focusing on both short-term growth and long-term market expansion. You will lead the charge in driving revenue by building strong relationships with key decisionmakers, developing sales plans … as we continue to scale our product offering. Job Responsibilities: Strategic Sales Leadership: Develop and implement comprehensive sales strategies to achieve company revenue targets and expand market presence. Team Management: Build, mentor, and lead a high-performing sales team, fostering a culture of excellence and continuous improvement. Market Expansion: Identify and pursue new business opportunities, partnerships, and markets to … drive growth. Client Relationship Management: Establish and maintain strong relationships with key clients, stakeholders, and industry partners. Performance Analysis: Monitor sales metrics and KPIs, providing regular reports to the executive team and adjusting strategies as needed. Collaboration: Work closely with marketing, product development, and customer support teams to ensure alignment and optimize the customer experience. Knowledge/Experience More ❯
power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. Role description: We are excited to growing our project management capability within our UK Defence team Roles at this level will operationally manage core projects or programmes of work to deliver defined objectives You will be responsible for delivering … recommendations that support project decision-making Use own knowledge and experience of industry best practice to review and analyse project processes and policies, providing insightful recommendations that support senior management to improve processes and systems Interact effectively and proactively across the organisation, seeking to develop ways to support collaboration and ensure projects/programmes can be delivered to meet … internal customer expectations Advise senior management on issues relating to own project, providing subject matter advice in order to support successful delivery in line with project objectives and strategies Liaise and collaborate with clients and stakeholders, in order to ensure all parties are informed and aware of project progress and expectations Qualifications & Experience: Possess the skills and experience to More ❯
across cost, risk, quality, ESG, and innovation. Lead high-value supplier negotiations within the category space to deliver win-win outcomes. Act as a key escalation point for supplier performance management. Providing expertise in the information technology sourcing category, including market knowledge and sourcing best practices. Working with tactical buying team to manage renewal requirements. Providing day to day … with vendors at a high level ensuring best value and quality of services are maintained. Working collaboratively with all internal stakeholders (IT, Finance, Legal and Service Owners, etc) Category Management Define and deliver Software and Security category plan and identify appropriate sourcing strategies which generate benefits and achieve financial savings whilst mitigating risk for HCLTech and its customers. Applying … understood and ensure these are fed back during appropriate stages to the vendors. Use expert knowledge of software and security categories to deliver substantial improvements in engagement, contracting, and management of partners. Embed a category management approach to procurement across IT categories. Applying knowledge of contractual terms and conditions ensuring commercially attractive terms are agreed and contract spend More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
Deloitte LLP
Ipswich, Leeds, Manchester, Newcastle, Reading Business Line Enabling Functions Job Type Permanent/FTC Date published 01-May-2025 18674 Connect to your Industry Established as part of Vendor Management, the Fieldglass Services Procurement team are looking for an Advisor who will be responsible for supporting the end-to-end lifecycle of engaging Vendors via the SAP Fieldglass Services … SME across the vendor landscape. Working in collaboration with Procurement and internal stakeholders in support of commercial and contractual negotiations and the identification of cost saving opportunities. Supporting change management activities driven by the continued roll out of FGSP. Working with suppliers to navigate the tool, help resolve issues and provide training. Supporting the activities of the North South … will display integrity and accountability for the services provided and be able to build and maintain positive relationships with colleagues, stakeholders and third parties. Prior experience in Supply Chain Management, PerformanceManagement or Contract Management (or equivalent). Experience working with a Vendor Management System. Experience of working in a culture of continuous improvement and More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Deloitte LLP
Ipswich, Leeds, Manchester, Newcastle, Reading Business Line Enabling Functions Job Type Permanent/FTC Date published 01-May-2025 18674 Connect to your Industry Established as part of Vendor Management, the Fieldglass Services Procurement team are looking for an Advisor who will be responsible for supporting the end-to-end lifecycle of engaging Vendors via the SAP Fieldglass Services … SME across the vendor landscape. Working in collaboration with Procurement and internal stakeholders in support of commercial and contractual negotiations and the identification of cost saving opportunities. Supporting change management activities driven by the continued roll out of FGSP. Working with suppliers to navigate the tool, help resolve issues and provide training. Supporting the activities of the North South … will display integrity and accountability for the services provided and be able to build and maintain positive relationships with colleagues, stakeholders and third parties. Prior experience in Supply Chain Management, PerformanceManagement or Contract Management (or equivalent). Experience working with a Vendor Management System. Experience of working in a culture of continuous improvement and More ❯
sum of individual efforts. Customer Service: Creating the best possible experience for SSS Public Safety clients and their customers. Communication: The ability to listen, express and articulate information effectively. PerformanceManagement: Delivery of business objectives through effective setting of personal and team goals. Results Focused: Getting the job done in an efficient way through effective time, task and More ❯
St. Albans, Hertfordshire, South East, United Kingdom
Ten2Two Ltd
and rollout of tools, providing feedback and refining workflows before handing off to the wider team. Identify automation opportunities and build scalable processes to support future growth. Client Relationship Management Build and maintain strong relationships with key US-focused clients. Support clients with onboarding to US services, including payroll and tax registrations. Work with UK Client Managers to provide … resolution of issues and regular touchpoints with US decision-makers. Team Development and Leadership In the medium term, build out a dedicated US accounting team, including hiring, training and performance management. Establish SOPs, training modules and onboarding materials for US processes. Mentor and coach junior team members as the team grows, ensuring high standards from day one. Strategic Input More ❯
and rollout of tools, providing feedback and refining workflows before handing off to the wider team. Identify automation opportunities and build scalable processes to support future growth. Client Relationship Management Build and maintain strong relationships with key US-focused clients. Support clients with onboarding to US services, including payroll and tax registrations. Work with UK Client Managers to provide … resolution of issues and regular touchpoints with US decision-makers. Team Development and Leadership In the medium term, build out a dedicated US accounting team, including hiring, training and performance management. Establish SOPs, training modules and onboarding materials for US processes. Mentor and coach junior team members as the team grows, ensuring high standards from day one. Strategic Input More ❯
watford, hertfordshire, east anglia, united kingdom
Ten2Two Ltd
and rollout of tools, providing feedback and refining workflows before handing off to the wider team. Identify automation opportunities and build scalable processes to support future growth. Client Relationship Management Build and maintain strong relationships with key US-focused clients. Support clients with onboarding to US services, including payroll and tax registrations. Work with UK Client Managers to provide … resolution of issues and regular touchpoints with US decision-makers. Team Development and Leadership In the medium term, build out a dedicated US accounting team, including hiring, training and performance management. Establish SOPs, training modules and onboarding materials for US processes. Mentor and coach junior team members as the team grows, ensuring high standards from day one. Strategic Input More ❯
Luton, England, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
Job Description: Leonardo UK Ltd is seeking experienced IT Service Managers to work within its Digital Solutions Tech Ops Function to support all aspects of Service Operations Management, focussing on service stability (Incident and Problem Management) and Service Performance (demand, capacity, risk and CSI) in support of delivering Digital Solution services across Leonardo’s business operations in … the UK. This is a hybrid role and will require occasional national travel. Purpose: Collaborating with the Leonardo Service Performance Lead and internal and external Service Providers to deliver service performance for Digital Solution services across the UK covering the following key areas; PerformanceManagement Report on the consolidated budget allocated to Tech Ops Maintain a … service change to minimise risk and impact to the business Additionally; Responsible for quality information output from 3rd Party Service desk Identify & promote service improvement opportunities Contribute to risk management, including risk identification and mitigation Provide complex professional guidance to the business and wider Digital Solution functions on all aspects relating to Service Operations. Support operation of common governance More ❯
using Lean, APQP, and Six Sigma tools Support cross-functional teams in major transfers of work or industrial ramp-ups Conduct industrial maturity and capacity assessments Serve as the performance point-of-contact for internal stakeholders across procurement, operations, and programs Identify bottlenecks, eliminate inefficiencies, and ensure suppliers can meet future demands Frequent travel to other sites in the … UK (2 days a week) What We Are Looking For Degree in Engineering, Supply Chain, Industrial Management, or a related field Solid background in at least two of the following: procurement, manufacturing, supply chain, operations, or program delivery, preferably in aerospace, defense, automotive, or rail Experience in supplier recovery or crisis turnaround Knowledge of Lean, Six Sigma, APQP, or … and service-sector companies in defining and implementing their projects across two main fields: Digital Systems : Embedded and critical systems, IoT, information systems, and digital solutions for business operations PerformanceManagement : Project management, quality, and industrial performance We are present in seven countries: France, Spain, Belgium, UK, Germany, USA, and Canada. #J-18808-Ljbffr More ❯
projects at Sizewell C! The Sizewell C (SZC) project requires a Data Analyst to take a role in the Civil Works Alliance Supply Chain team, contributing to the efficient management and analysis of data and information. The role includes developing efficient data management tools and processes to support strategic decision making and high-quality information management. Key Responsibilities … Collate information from multiple sources and develop reports to aid in Supply Chain Performance Reviews, Risk Management, Programme Management, Budget Management, and others. Creation of Power BI dashboards from new or migrate from other sources. Data stewardship/data quality management of procurement systems Contribute to the improvement of data quality throughout the Civils Works … colleagues. Conduct bespoke data analysis to aid product or process improvement. Collate and analyse data for validation. Develop semi-automated analytical processes for standard datasets. Document analytical processes. Visual Management of data into reporting formats for performancemanagement reviews and reporting. What skills & experience are we looking for? Experience of gathering user requirements and developing tools and More ❯
Create and manage efficient employee rosters across multiple sites or warehouses. Monitor real-time attendance and workforce utilization, adjusting resources as needed to meet service-level agreements (SLAs). PerformanceManagement Track key workforce metrics such as productivity, absenteeism, and turnover rates. Recommend and implement strategies to enhance workforce performance and reduce overtime or idle time. Cross … Partner with operations, recruitment, training, and finance teams to align labor resources with business objectives. Support onboarding and cross-training initiatives to improve workforce flexibility. Systems & Tools Utilize workforce management systems (WMS/WFM software) and data analytics tools to streamline scheduling and reporting. Lead or support automation and digital transformation initiatives related to workforce operations. Requirements: Bachelor’s … degree in Business, Logistics, Human Resources, or related field. 3+ years of experience in workforce management, preferably in logistics, warehousing, or manufacturing environments. Strong analytical and forecasting skills; proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). Familiarity with workforce planning software (e.g., Kronos, Reflexis, Workday, Blue Yonder). Excellent communication, organizational, and problem-solving abilities. More ❯
role will be instrumental in leading and expanding the software business, ensuring its commercial success and strategic alignment with the wider Group. You will be responsible for driving organisational performance, expanding market reach through strong partnerships, and spearheading the launch of new products. Additionally, this role will involve developing and nurturing deep relationships with senior customer stakeholders to ensure … and enabling partners to effectively sell products. You’ll also work with the parent company on joint bids and go-to-market strategies. Additionally, you’ll monitor KPIs, track performance, and ensure transparency in your reporting to the wider Group. With a focus on leadership and financial management, you'll be responsible for resource allocation, managing profitability, and … assessing new market opportunities. Your experience in the software, SaaS, or technology sector will be essential, along with a strong understanding of product management, sales strategies, and stakeholder management. Key Skills and background: ** Experience leading a software or technology business or department ** Having managed a team of 10+ technology individuals including career development and performancemanagement ** SaaS More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Forefront RF
Director of Engineering Location: Cambridge, UK Department: Management Reports To: CEO/COO Job Type: Full-Time About Us: Forefront RF is an innovative fabless semiconductor company developing cutting-edge RF technology for mobile device manufacturers. Our mission is to revolutionize RF front-end technology by enabling seamless global connectivity - and ultimately, to unlock the long-standing vision of … growing start-up, we are looking for a driven and experienced Director of Engineering to lead our technical organization, shape engineering processes, and support the team in delivering high-performance, high-quality products. Our Values: We place a strong emphasis on fostering a culture rooted in collaboration , teamwork , and accountability . We believe that when we work together, drawing … a Chief Operating Officer (COO) will be added to the team. At that point, the Director of Engineering will transition to report into the COO. Key Responsibilities: Leadership & People Management Line management for the full engineering team across RFIC, system, module, and embedded software disciplines. Set clear expectations, drive performancemanagement, and support team members in More ❯