24 of 24 DemandTrendPermanent Performance Metrics Jobs in the East of England

operations, coaching team leads, and ensuring high standards of customer service. You will also support innovation by adopting automation and AI tools, while driving the team to meet key performance targets. Key Responsibilities Lead, mentor, and develop the support team to meet KPIs and customer satisfaction goals Support and guide team leaders in effectively managing their teams Monitor and … report on performance metrics Manage and resolve customer escalations promptly Drive process improvements through automation and AI adoption Foster a culture of continuous improvement and service excellence Requirements Proven experience managing or leading support teams in a customer-facing environment Strong working knowledge of ERP systems, particularly in finance, inventory, and CRM modules Understanding of ERP architecture, data … flows, and integrations Ability to communicate technical solutions in a clear, business-focused way Skilled in analysing performance metrics and customer feedback Familiarity with automation or AI in customer support is an advantage Benefits Private healthcare Flexible working options Employer pension contributions 25 days annual leave plus bank holidays Wellness reimbursement (e.g., gym or activity memberships) Regular company More ❯

Fulfilment, Change Requests, Major Incident Management, and proactive Problem Management. Act as a liaison between the Service Desk and other IT teams to ensure effective communication and service delivery. Performance Metrics: Manage and monitor key performance indicators (KPIs) related to the role, constantly identifying areas for improvement to exceed service expectations. Maintain high standards in documenting processes … creating clear and concise knowledge articles to assist in service delivery. Provide regular reports to management and stakeholders on process performance, compliance, and exceptions. Essential and Desirable Criteria Essential: Experience in a customer service-focused role, with strong written and verbal communication skills. Ability to manage and prioritize incidents effectively, using available resources to solve problems. Self-directed with More ❯

and maintain strong relationships with new and existing clients throughout Europe. Collaborate with the operations team to ensure a smooth onboarding process for new clients. Track and analyse sales performance metrics and identify areas for improvement. Stay up to date on industry trends and competitor activity in the European freight forwarding market. Operations Management Oversee end-to-end More ❯

to the team. Collaborate with business stakeholders to contribute to continuous improvement strategies and ensure IT systems meet organisational needs. Monitor IT service levels, develop internal procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft Office 365 environment, ensuring it More ❯

to the team. Collaborate with business stakeholders to contribute to continuous improvement strategies and ensure IT systems meet organisational needs. Monitor IT service levels, develop internal procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft Office 365 environment, ensuring it More ❯

s Photonic Integrated Circuit (PIC) team, you will support the development and execution of characterisation methodologies for our integrated photonic components and quantum devices. Your work will ensure the performance, reliability, and scalability of photonic subsystems forming the backbone of our quantum networking infrastructure. You will collaborate closely with our quantum photonics scientists, design engineers, fabrication partners and packaging … of test setups involving lasers, detectors, fibre alignment stages, signal generators, high-speed electronics, and data acquisition tools. Analyse and interpret test results, performing statistical analysis to extract device performance metrics and yield insights Support the design and optimise the characterisation protocols for new device types and Multi-Project Wafer (MPW) fabrication runs. Document test procedures, setups, and … results with clarity and rigour to support reproducibility and design feedback. Collaborate closely with design engineers, quantum optics researchers, and electronics engineers to improve device performance and resolve issues. Support lab infrastructure and operations, including equipment procurement, maintenance, and compliance with health and safety standards. Contribute to the continuous improvement of engineering workflows for scalable and manufacturable photonic systems. More ❯

pivotal role in shaping the future success of the business. The Role As Business Development Manager, you will: Provide strategic leadership to Account Managers and cross-functional teams, ensuring performance targets are met and exceeded. Build and maintain strong customer relationships, acting as a trusted partner and point of escalation. Drive sales growth across existing and new accounts, creating … all levels. Experience managing complex customer relationships and achieving sales growth. Commercial acumen with expertise in forecasting, budgeting, and contract negotiation. An analytical mindset with the ability to drive performance metrics and strategic plans. Proven background in electronics manufacturing (essential). Experience working with defence clients (desirable). Why Join? This is a fantastic opportunity to take ownership More ❯

responses for requests for proposals and information in collaboration with technical teams. Conducting market research on potential customers and industry trends. Assisting in developing sales materials and tracking sales performance metrics. To be a successful Sales Executive, you must be: Educated to Level 4 or above or have 3+ years of work experience in business, finance, or economics. Progressing More ❯

responses for requests for proposals and information in collaboration with technical teams. Conducting market research on potential customers and industry trends. Assisting in developing sales materials and tracking sales performance metrics. To be a successful FinTech Business Development Executive, you must be: Educated to Level 4 or above or have 3+ years of work experience in business, finance, or More ❯

tailored proposals and pitches Sell digital services including SEO, PPC, social media,content, and web design Manage and improve the sales pipeline using in-house CRM Report on revenue,performance metrics, and growth forecasts Contribute to marketing campaigns and business development initiatives Represent the agency at networking events,meetings, and industry exhibitions Skills/Experience Proven track record … internal teams Our client offers: Competitive base salary commission Clear path to leadership and revenue ownership Autonomy and input in business direction Flexible working (hybrid or remote) Supportive, high-performance team culture Training, resources, and room to grow If you feel you have the skills and experience to step into this exciting Senior Digital Sales Consultant position, please apply More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

a Maldon based, world-class semiconductor team working on advanced analogue and mixed-signal ICs. This is a fantastic opportunity to contribute to the design and delivery of high-performance integrated circuits in a dynamic, customer-focused engineering environment. You will play a key role in developing critical analogue building blocks such as filters, bias circuits, and PLLs, using … references, PLLs, and passive/active filters. Experience with Cadence or Synopsys tool suites for design and verification. Familiarity with SiGe and CMOS technology platforms. Good understanding of analogue performance metrics such as linearity, PSRR, and noise. Effective communicator and team player with a proactive approach to solving design challenges. How to Apply: If you're ready to … influence the next generation of high-performance analogue ICs and work at the forefront of semiconductor design, please submit your CV and cover letter to (url removed) or call Nick on (phone number removed)/(phone number removed More ❯

a Maldon based, world-class semiconductor team working on advanced analogue and mixed-signal ICs. This is a fantastic opportunity to contribute to the design and delivery of high-performance integrated circuits in a dynamic, customer-focused engineering environment. You will play a key role in developing critical analogue building blocks such as filters, bias circuits, and PLLs, using … references, PLLs, and passive/active filters. Experience with Cadence or Synopsys tool suites for design and verification. Familiarity with SiGe and CMOS technology platforms. Good understanding of analogue performance metrics such as linearity, PSRR, and noise. Effective communicator and team player with a proactive approach to solving design challenges. How to Apply: If you're ready to … influence the next generation of high-performance analogue ICs and work at the forefront of semiconductor design, please submit your CV and cover letter to (url removed) or call Nick on (phone number removed)/(phone number removed More ❯

a Maldon based, world-class semiconductor team working on advanced analogue and mixed-signal ICs. This is a fantastic opportunity to contribute to the design and delivery of high-performance integrated circuits in a dynamic, customer-focused engineering environment. You will play a key role in developing critical analogue building blocks such as filters, bias circuits, and PLLs, using … references, PLLs, and passive/active filters. Experience with Cadence or Synopsys tool suites for design and verification. Familiarity with SiGe and CMOS technology platforms. Good understanding of analogue performance metrics such as linearity, PSRR, and noise. Effective communicator and team player with a proactive approach to solving design challenges. How to Apply: If you're ready to … influence the next generation of high-performance analogue ICs and work at the forefront of semiconductor design, please submit your CV and cover letter to or call Nick on 01582 878828/ More ❯

a Maldon based, world-class semiconductor team working on advanced analogue and mixed-signal ICs. This is a fantastic opportunity to contribute to the design and delivery of high-performance integrated circuits in a dynamic, customer-focused engineering environment. You will play a key role in developing critical analogue building blocks such as filters, bias circuits, and PLLs, using … references, PLLs, and passive/active filters. Experience with Cadence or Synopsys tool suites for design and verification. Familiarity with SiGe and CMOS technology platforms. Good understanding of analogue performance metrics such as linearity, PSRR, and noise. Effective communicator and team player with a proactive approach to solving design challenges. How to Apply: If you're ready to … influence the next generation of high-performance analogue ICs and work at the forefront of semiconductor design, please submit your CV and cover letter to or call Nick on 01582 878828/07487 756328! JBRP1_UKTJ More ❯

a Maldon based, world-class semiconductor team working on advanced analogue and mixed-signal ICs. This is a fantastic opportunity to contribute to the design and delivery of high-performance integrated circuits in a dynamic, customer-focused engineering environment. You will play a key role in developing critical analogue building blocks such as filters, bias circuits, and PLLs, using … references, PLLs, and passive/active filters. Experience with Cadence or Synopsys tool suites for design and verification. Familiarity with SiGe and CMOS technology platforms. Good understanding of analogue performance metrics such as linearity, PSRR, and noise. Effective communicator and team player with a proactive approach to solving design challenges. How to Apply: If you're ready to … influence the next generation of high-performance analogue ICs and work at the forefront of semiconductor design, please submit your CV and cover letter to or call Nick on 01582 878828/07487 756328! JBRP1_UKTJ More ❯

across Europe. Responsibilities: Serve as the primary technical interface with customers and subcontractors Lead the definition of engineering requirements and development of innovative system architectures Establish system budgets and performance metrics Manage cross-functional teams through design, integration, and test phases Develop and implement simulators, test beds, and FlatSats Diagnose issues and deliver fully verified flight hardware Experience More ❯

the SOC Manager, CTI, and Incident Response leads to align on priorities and response strategies. Drive continuous improvement by flagging workflow issues, recommending SOP/playbook updates, and tracking performance metrics. Requirements Established cyber security background, especially in network security, infrastructure, and operating systems. Experience in mentoring or peer coaching within a SOC, with strong leadership and team-building More ❯

integrated environments to confirm workflow integrity. Data Organization & User Roles: Support data structuring initiatives and define/manage user roles. Provide advisory assistance in executing data organization requests. Troubleshooting & Performance Reporting: Offer technical support aligned with service level agreements and KPIs. Report system performance issues and recommend enhancements. Documentation Maintenance: Develop and maintain robust PLM support guides and … UAT, and technical configuration of PLM systems. Process Development: Skilled in analyzing and creating efficient workflows aligned with tool rollouts. Problem Solving: Capable of resolving issues promptly and reporting performance metrics. Collaboration: Comfortable working across teams and engaging with diverse engineering functions. Documentation & Support Materials: Proficient in developing helpful user guides and maintaining accurate support records. What do I More ❯