6 of 6 Permanent Remote Monitoring and Management Jobs in the East of England

my client an IT support company are looking for A IT support person. To do the following... We are an MSP and look after a range of customers it requirements. Mixture of onsite and remote Supply, Install, relocate, repair are physical on site visits. Remote support, remediation and monitoring —————— IT SUPPORT TECHNICIAN - MSP Work Location: in person either Stansted or … at various locations throughout London or where clients are based. Overview We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site IT … support to clients, resolving technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments More ❯

Administrator Salary: £30,000 - £34,000 Location: Hitchin Hours: Monday to Friday 9.00 - 5.00 pm plus requirement on a rotational basis to work an early shift from 6am - 2pm and provide evening and weekend out of hours up to 11pm- latter attracts additional compensation. Are you an experienced IT all-rounder looking to take the next step in your career … My client is seeking a proactive and hands-on IT Systems Administrator to join their dynamic team, supporting a wide range of client environments. This is your chance to contribute to a growing tech business, take ownership of diverse IT challenges, and accelerate your professional development. Why Join my client? · Career Growth: Take the lead on infrastructure support and technical … projects, with continuous investment in your personal and professional development. ·Varied Role: You'll be involved in everything from day-to-day support to long-term system improvements and cloud technology deployments. Key Responsibilities: ·Administer, monitor and support hardware, software and cloud-based systems ·Manage Active Directory, Azure, Office 365, and related services ·Provide remote and on-site IT support More ❯

Hours: Monday to Friday, 9:00 - 17:30 Location: Office-based Service Desk Analyst - Customer-Focused IT Support (Office-Based) On behalf of our client, a growing managed IT and consultancy provider supporting organisations across East Anglia and London, we are seeking a friendly, proactive, and customer-centric Service Desk Analyst to join their office-based support team. This is … an excellent opportunity for someone who genuinely enjoys helping people, thrives on problem-solving over the phone, and brings a positive, service-led approach to every interaction. If you're confident handling a high volume of support calls and take real pride in delivering exceptional customer care, our client would love to hear from you. What You'll Be Doing … Act as the first point of contact for incoming support calls - a warm, professional telephone manner is essential. Deliver remote assistance using PSA and RMM tools to diagnose and resolve common IT issues. Log, manage, and resolve support tickets efficiently, ensuring users feel listened to and supported. Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and More ❯

Monday to Friday, 9:00 - 17:30 Location: Office-based 1st Line Systems Engineer - Customer-Focused IT Support (Office-Based) On behalf of our client, a growing managed IT and consultancy provider supporting organisations across East Anglia and London, we are seeking a friendly, proactive, and customer-centric 1st Line Systems Engineer to join their office-based support team. This … is an excellent opportunity for someone who genuinely enjoys helping people, thrives on problem-solving over the phone, and brings a positive, service-led approach to every interaction. If you're confident handling a high volume of support calls and take real pride in delivering exceptional customer care, our client would love to hear from you. What You'll Be … Doing Act as the first point of contact for incoming support calls - a warm, professional telephone manner is essential. Deliver remote assistance using PSA and RMM tools to diagnose and resolve common IT issues. Log, manage, and resolve support tickets efficiently, ensuring users feel listened to and supported. Guide end users through troubleshooting steps and escalate issues where appropriate. Configure More ❯

budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment—we don't force outdated laptops on technical staff … MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness—building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance—these aren't buzzwords here. They're how we can continue to … continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now—you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra More ❯

annum Certification budget: £3,000/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment—we don't force outdated laptops on technical staff … MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness—building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance—these aren't buzzwords here. They're how we can continue to … continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now—you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra More ❯