1 of 1 DemandTrendPermanent Senior User Researcher Jobs in the East of England

Role Overview The Senior User Researcher will report directly to Lead User Researcher. Expectations for the role are aligned to the DDAT capability framework, User researcher - Government Digital and Data Profession Capability Framework.In this role, you will be responsible for: Key Responsibilities: Lead collaborative research programmes for complex projects to uncover user needs. … GDS service assessments Conduct workshops, debriefs, group note-taking, and results presentations. Utilise analytics, customer feedback, and other data sources to inform research priorities and approaches. Evolve and champion user-centred design practices within the organisation. Work within cross-functional teams to challenge assumptions and ensure user needs are met through coherent propositions, content, and designs. Advise and … on users, particularly those who are vulnerable or experience exclusion. Collaborate with Business Analysts, Policy and Proposition Managers, and product owners to align business needs with research plans. Define user needs, use cases, personas, customer profiles, and scenarios as required. Create and disseminate research reports, presentations, and other artefacts to communicate research outcomes to diverse audiences You will need More ❯