24 of 24 Permanent Service Manager Jobs in the East of England

Service Manager (High Voltage Systems) £56,000 - £60,000 + Company Car + Annual Bonus + 1.5x Overtime + International Travel Opportunities + Flexible Hours + Monday to Friday + Progression + Training Cambridge, Cambridgeshire Are you a Service Manager or Service Engineer … space industry? In this role you will be split between the office and client visits, where you will be managing a team of Service Engineers, offering advice and training to others. You will also be expected to complete risk assessments, method statements and work alongside the production team ...

Title: Customer Service Manager Fully office-based working Location: Colchester, Essex (free parking) Salary: Competitive – confirmed on first phone call Benefits: 25 days leave + 8 BH Paid day for your birthday Share scheme paid quarterly Hours: Monday to Friday 7.30am to 4.30pm – 40 hours per week … remote or hybrid working Reports to: Sales Director Desirable: German speaker Our client is seeking an ambitious Customer Service Manager looking for a role with a genuine path to the Board In this pivotal Customer Service Manager position, you will lead and mentor ...

Service Desk & Support Manager London Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company … benefits. VIQU has partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates ...

Technical Service Manager Location: Norwich, NR9 Salary: Up to £75k Job Type: Permanent Sector : Coffee The Opportunity We are looking for an experienced Technical Service Manager to take ownership of technical standards, engineering quality and technical escalation across all regions. This … function, while ensuring engineers have the procedures, training and support required to deliver consistently high standards. Key Responsibilities; Technical Standards & Procedures Define and maintain service procedures and technical standards. Establish and maintain installation standards. Ensure compliance with manufacturer requirements. Produce and manage technical bulletins. Develop and maintain safety protocols. ...

Strategic Group Service Desk Manager – MSP - £60K - £70K – Berkshire Berkshire | £65,000–£75,000 + Benefits Service Desk Leadership | MSP | ConnectWise/PSA | Service Transformation | AI & Automation | Customer Experience Are you currently leading a Service Desk within an MSP and feel ready to take … complete ownership of a service operation? Perhaps you're working for a smaller Managed Service Provider, already running a team, improving service and challenging how things are done – but you're looking for the opportunity to genuinely put your stamp on something. This could be exactly that ...

Summary The Service Delivery Manager is responsible for the commercial, contractual, and operational governance of managed services across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while … working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What you will do 1. Service Governance & Contract Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans, risks ...

Customer Service Manager Colchester £40,000 - £50,000 Monday to Friday 8.30am to 5.00pm Start Date - January 2027 KHR are recruiting for an experienced Customer Services Manager to lead and develop a customer service function within a growing, internationally operating manufacturing business. This is a hands-on leadership role ...

Description: Leonardo UK Ltd is seeking experienced IT Service Managers to work within its Digital Solutions Tech Ops Function to support all aspects of Service Operations Management, focussing on service stability (Incident and Problem Management) and Service Performance (demand, capacity, risk and CSI) in support … across Leonardo’s business operations in the UK. This is a hybrid role and will require occasional national travel. Purpose: Collaborating with the Leonardo Service Performance Lead and internal and external Service Providers to deliver service performance for Digital Solution services across the UK covering the following ...

Could you be the driving force behind secure service excellence? We’re looking for a passionate and pragmaticService Managerto lead the delivery and continual improvement of services for our Defence clients. This position is full-time onsite at Hemel Hempstead and requirescurrent active DV clearance. You’ll join … ITIL standards while supporting Sopra Steria’s strategic goals. You’ll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction ...

that OT systems produce is key in enabling us to achieve our performance commitments (including reduction in leakage and pollutions) and providing an excellent service to our customers. The Service Line Manager will be accountable for the development and operations of the Service Line Products …/OT convergence around software/data and be able to manage the commercial and financial model used to run and enhance the Service Line. The Service Line Manager will need to coordinate and align the delivery of Product change and enhancements with other delivery routes ...

Technical Service Delivery Manager 6 months initially Hybrid (mainly remote with occasional travel to site in Luton) £75 to £93 per hour inside IR35 Due to the urgent nature of the role candidates must have current SC Security Clearance. Our client is seeking an experienced Technical Service … delivery of technical services within a Defence environment. The successful candidate will act as the interface between the engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Key Responsibilities: Manage technical incidents through to resolution, ensuring timely progression of tickets and clear stakeholder communication. ...

Technical Service Manager Location: Norwich Salary: Up to £75k Job Type: Permanent The Opportunity We are looking for an experienced Technical Service Manager to take ownership of technical standards, engineering quality and technical escalation across all regions click apply for full job details ...

looking to build your career in service management within a highly trusted, operational environment where your work genuinely matters? Do you enjoy taking ownership, keeping services running smoothly and working closely with customers and technical teams to make a difference? As a Junior Service Operations Manager, you will own and deliver small-scale services or take responsibility for a defined component of a larger service, under the direction of a senior delivery manager. You will support the successful delivery of services to agreed cost, risk, quality and performance targets, while ensuring services ...

Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio … business-critical services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. Why You’ll Love It Here Healthcare : Family BUPA healthcare 10% matched pension Discounts : Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand Annual ...

experienced Service Delivery Manager who thrives on managing high-value customer relationships, driving service excellence and identifying commercial opportunities? Think Specialist Recruitment are delighted to be working with a leading business to recruit a Service Delivery Manager to take ownership of some … strategically important customer accounts. This is a high-profile role where you'll be trusted to build strong relationships with senior stakeholders, ensure exceptional service delivery and act as the bridge between customer requirements and internal operational teams. Salary - £70,000 plus benefits Monday - Friday - Office based in Watford ...

React Recruitment Ltd in Colchester is seeking an ambitious Customer Service Manager to lead the customer service team and design modern processes. You will oversee day-to-day operations, mentor staff, and drive CRM/ticketing implementations to support sales through upselling and cross-selling. … role requires proven leadership in a customer service management position, experience with Microsoft Dynamics/Business Central, export knowledge, and a proactive approach to continuous improvement. #J-18808-Ljbffr ...

Sopra Steria Ltd seeks a Service Manager to lead delivery and improvements for Defence clients. This full-time, on-site role in Hemel Hempstead requires current DV clearance and strong ITIL background. You will manage services across IT, applications, and infrastructure, ensuring cost, risk, quality and performance … targets are met. Join a team focused on collaboration, accountability and client engagement, driving service maturity and transformation initiatives while maintaining strong partner #J-18808-Ljbffr ...

Service Desk Manager - Health, Turn Around, Process Improvement - Essex Large, complex distributed UK Healthcare Organisation undergoing significant transformation across their core business systems urgently require a dynamic Interim Service Desk Manager with a demonstrable background in Turn Arounds', Process Improvement, Continuous Improvement, remove failure ...

Morson Human Resources Limited is seeking an experienced Technical Service Delivery Manager for a 6 month contract. The role is hybrid, primarily remote with occasional travel to Luton, and offers £75 to £93 per hour inside IR35. The successful candidate will interface between engineering teams and stakeholders … ensure effective service delivery, continuous improvement, and operational excellence within a Defence environment. #J-18808-Ljbffr ...

Sopra Steria is seeking a Junior Service Operations Manager to own and deliver small-scale services under the direction of a senior delivery manager. The role is full time at our Hemel Hempstead offices with occasional travel to customer sites and requires active DV clearance. You will … manage service delivery to SLAs, support transitions, maintain clear service definitions and monitor outcomes for value and continual improvement. ITIL 4 Foundation or equivalent is preferred. #J-18808-Ljbffr ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton with ...

Support Services Manager Location: Hertfordshire AL4 9XR Pay: 33,000 Annually, plus Veolia benefits Hours: 40 hours a week What we can offer you; 25 days of annual leave Access to our people's pension scheme. Free physiotherapy service. Discounts on everything from groceries to well known retailers. … doing; Provide support to the senior management team as and when required including: analysing data, report writing and project work Provide an effective support service to the Contract including: the direct management of the Contact centre, providing timely information and reports as required and ensuring contractual obligations ...

Role An exciting opportunity has arisen for an experienced Maintenance & Services Manager to join a busy manufacturing environment. The successful candidate will be responsible for ensuring the reliability, performance and efficiency of plant machinery and production equipment, combining hands-on electro-mechanical maintenance with proactive fault finding, planned … maintenance and engineering improvements. This is a hands-on role suited to an experienced Maintenance Engineer or Maintenance Manager with a strong background in a high-volume manufacturing, production or industrial environment. Key Responsibilities Carry out both reactive and planned preventative maintenance on production machinery and plant equipment. ...

summary The East Genomic Medicine Service (East GMS) is looking for an experienced and ambitious Transformation Programme Manager to lead some of the most exciting genomics transformation programmes in the NHS. As genomics becomes increasingly embedded within routine healthcare, we are evolving our approach from programme coordination … Transformation Programme Manager will lead the delivery of a strategic portfolio of genomics transformation programmes across the East Genomic Medicine Service (East GMS). Working alongside clinical leaders, operational services, digital and informatics teams, the postholder will translate agreed clinical priorities into deliverable programmes that embed genomics ...