St. Neots, Cambridgeshire, East Anglia, United Kingdom
Omega Resource Group
Job Title: Technical Support & Training Manager Location: St Neots - with travel to customer locations as required Pay Range/details: £45,000 Contract Type: Permanent Omega are supporting a leading distributor within the Turfcare and Agricultural Machinery industry in their search for a Technical Support & Training Manager . This is a key leadership role responsible for driving excellence in product support and customer service across all divisions, while also overseeing the dealer and service network performance. This role is ideal for a highly organised technical leader who thrives in a customer-focused environment and is … passionate about delivering training and aftermarket support strategies to a national network. Key Responsibilities - Technical Support & Training Manager Deliver technical product and training support to dealers, service centres and end users across all product lines. Manage the warranty department, field-based service teams and technical supportMore ❯
Technical Implementation & SupportManager Join our clients dynamic team and make a difference! Location - Epping -Office based. Monday - Friday. Salary £50,000 - £55,000 (DOE) Why join our client's team? Be part of a forward-thinking team shaping the future of IT and eDelivery solutions. Gain hands … a tech-savvy professional looking to make a significant impact? Our client is on the hunt for a motivated and detail-oriented Technical Implementation & SupportManager! If you have a passion for technology and a foundation in computer science, this might just be the perfect opportunity for you. … Position Overview: As the Technical Implementation & SupportManager, you will play a pivotal role in leading projects, engaging with customers, and collaborating with the wider team to ensure seamless integration of software and systems. You will be the go-to expert for technical support, ensuring exceptional service More ❯
Job Summary The Technical SupportManager will support our Web and Mobile Mapping Software for domestic and international customers. This role joins a dynamic team that enjoys working with complex applications and products that utilize software, GIS, engineering, and problem-solving skills. As an integral part of … the IQGeo Customer Support Team, this key customer-facing role supports IQGeo products for customers in the Utility and Telecommunications markets. This role requires a high degree of autonomy while working with remote teams both internally and directly with customers, and able to troubleshoot technical problems and provide software … solutions, acting as a Subject Matter Expert (SME) for a team of support engineers. Supervisory Responsibilities Will have 3+ direct reports - Technical Support Engineers, Senior Support Engineers Duties/Responsibilities Problem solving skills, providing consulting to clients based on current operational processes and their fit with IQGeo More ❯
Job Description – Technical SupportManager MV & LV Switchgear Services Reporting to the Switchgear Services Business Manager, this position provides an excellent opportunity to enhance professional growth and development within an expanding service line of business. The successful applicant will be responsible for providing technical support to … the following role Please ensure you check the overview below carefully. The main remit of the role will encompass the following duties: Provide technical support for all internal and external enquiries received into the services team for LV/MV Switchgear, Transformers and Busbar Systems, supporting the sales team … person at client site to discuss/clearly define proposed works. Where required, review sales quotations for technical correctness prior to issue to customer. Support management in the development of MV service offering, ensuring that any offering meets the correct standards and regulations. Take ownership of complex/long More ❯
Technical Support & Training Manager - Agriculture/Landscaping vacancy in Cambridgeshire (088lw) Our client, who deliver a comprehensive selection of products and practical solutions in the landscaping, ground maintenance, fleet management, agriculture and farming, across the UK and Ireland, are seeking a Technical Support & Training Manager in … the Operations division. The role will be based in Cambridgeshire, with some travel to customer sites. You will lead and co-ordinate the product support activities of all Divisions in the UK, whilst enhancing focus on customer aftermarket support. The job purpose is to enhance and to continue to … optimum standards in supporting the needs of the end user customers. To develop initiatives and strategies for the delivery of high standards of customer support and services in line with SLA document and commitments. Key Responsibilities Deliver technical product support and training support for our clients network More ❯
We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring … strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to … ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the More ❯
fundamental to the running and success of our studio. The Operations Team consists of IT & Information Security, Localisation, HR & Talent, Studio Communications, Customer & Technical Support, Finance, Legal, Procurement, Operations, Facilities, Health & Safety and Catering. Our Operations teams help provide support to the whole of Frontier, enabling our development More ❯