3 of 3 Permanent Support Manager Jobs in the East of England

laptops, desktops, mobile devices, and servers across both cloud and on-premises environments. It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages … this role as a 2nd Line Mobile Device Management Analyst, you will be responsible for supporting the mobile operating system environment and support for a specific managed service customer. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise ...

About the Company This is a on site role in Biggleswade. About the Role Key Responsibilities Application Support (2nd Line) Investigate, diagnose, and resolve application-related incidents and service requests, ensuring timely resolution and minimal business disruption. Escalate complex issues where required and ensure effective follow-up with internal … incident triage and root cause analysis to prevent recurrence. Maintain service quality standards through accurate documentation, issue tracking, and reporting. Project Delivery & Application Enhancements Support the planning, coordination, and delivery of new application rollouts and system enhancements. Manage defined workstreams or end-to-end application projects under the guidance ...

Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to ...