16 of 16 Permanent Support Team Leader Jobs in the East of England

has arisen to join our evolving Planning Team at East Cambridgeshire District Council as a Technical Support Team Leader on a permanent basis. Location: Ely, CB7 4EE Salary: £40,476 to £45,718 per annum plus benefits Job Type: Full – Time, Permanent Closing … its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. Technical Support Team Leader – The Role: If you are a customer focused, strategic, commercially minded individual with excellent leadership and management skills, then we would like to hear … degree level, you will develop service standards, policies and strategy and oversee projects to drive continuous improvement. Technical Support Team Leader – Key Responsibilities: - To develop, plan and deliver the Planning Service improvement plan, collaborating with the wider team to identify operational efficiencies and More ❯

has arisen to join our evolving Planning Team at East Cambridgeshire District Council as a Technical Support Team Leader on a permanent basis. Location: Ely, CB7 4EE Salary: £40,476 to £45,718 per annum plus benefits Job Type: Full - Time, Permanent Closing … its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. Technical Support Team Leader - The Role: If you are a customer focused, strategic, commercially minded individual with excellent leadership and management skills, then we would like to hear … degree level, you will develop service standards, policies and strategy and oversee projects to drive continuous improvement. Technical Support Team Leader - Key Responsibilities: - To develop, plan and deliver the Planning Service improvement plan, collaborating with the wider team to identify operational efficiencies and More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

This is a newly created role for an experienced Software Applications Support Team Lead to join an industry-leading Healthcare Technology company who have developed a platform which delivers compliance, and risk management solutions to the healthcare sector. Due to extensive demand for the Product and … Services, they now want to expand their team with the addition of a highly experienced Software Applications Support Team Lead The person in this role will be asked to: Lead and mentor the Support Team, promoting a culture of excellence … and growth. Define and manage SLAs/KPIs to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira More ❯

I'm recruiting for a Customer Support Team Leader to join a new Managed Services Provider in Essex, where you'll lead and motivate a 1st Line Customer Support Team, who are largely responsible for providing basic IT support … can provide in-person mentoring, coaching, and interact with other business teams. This role will focus on leading and developing a high-performing team, ensuring adherence to strict SLAs, encouraging an exceptional level of customer service, and driving improvements wherever possible. You'll escalate more complex issues to … a 2nd Line Support Team, and will have access to in-house Subject Matter Experts when needed. You will work to promote a self-serve approach to customer resolution, and ultimately look to reduce the number of incoming support calls through educating users and More ❯

I'm recruiting for a Customer Support Team Leader to join a new Managed Services Provider in Essex, where you'll lead and motivate a 1st Line Customer Support Team, who are largely responsible for providing basic IT support … can provide in-person mentoring, coaching, and interact with other business teams. This role will focus on leading and developing a high-performing team, ensuring adherence to strict SLAs, encouraging an exceptional level of customer service, and driving improvements wherever possible. You'll escalate more complex issues to … a 2nd Line Support Team, and will have access to in-house Subject Matter Experts when needed. You will work to promote a self-serve approach to customer resolution, and ultimately look to reduce the number of incoming support calls through educating users and More ❯