12 of 12 Permanent Technical Support Jobs in the East of England

Technical Support Engineer – Twister IT Solutions is looking for an experienced Technical Support Engineer to join us in this exciting permanent, full-time role based in East Tilbury, Essex. About us: Twister IT Solutions delivers expert IT support and services to businesses across the region. With a focus on cybersecurity, cloud solutions, and infrastructure, our … This excludes public holidays. Pension: The company is part of the government workplace pension scheme. Other: Opportunities for professional development and career progression About the role: As an experienced Technical Support Engineer , you will play a critical role in providing exceptional technical support and solutions to our clients. You will be the first line of assistance … addressing a variety of IT challenges, both remotely and onsite. Working hours for this role will be 09:00 – 17:00 Duties and Responsibilities include: Proactively manage and resolve technical support tickets, ensuring adherence to SLAs and high levels of customer satisfaction. Conduct onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible. Perform regular More ❯

Technical Support Engineer - Twister IT Solutions is looking for an experienced Technical Support Engineer to join us in this exciting permanent, full-time role based in East Tilbury, Essex. About us: Twister IT Solutions delivers expert IT support and services to businesses across the region. With a focus on cybersecurity, cloud solutions, and infrastructure, our … This excludes public holidays. Pension: The company is part of the government workplace pension scheme. Other: Opportunities for professional development and career progression About the role: As an experienced Technical Support Engineer , you will play a critical role in providing exceptional technical support and solutions to our clients. You will be the first line of assistance … addressing a variety of IT challenges, both remotely and onsite. Working hours for this role will be 09:00 - 17:00 Duties and Responsibilities include: Proactively manage and resolve technical support tickets, ensuring adherence to SLAs and high levels of customer satisfaction. Conduct onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible. Perform regular More ❯

Technical Support Manager Location: West Essex Salary: £50,000 - £57,200 Hours: Monday - Friday, 08:00 - 17:00 Have you built a career in commercial and domestic drainage but no longer want to be out on the road every day? Would you like to put your technical knowledge to use in a management role that allows you … to support other engineers while enjoying set office hours? If so, this could be the perfect next step for you. Our client, a well-established plumbing and drainage company specialising in the commercial sector, is looking for a Technical Support Manager to join their growing team. This is an exciting opportunity for a skilled and experienced drainage … professional who wants to use their expertise to guide and support a large team of engineers from a predominantly office-based role. Technical Support Manager Key Responsibilities Manage and provide technical guidance to a team of 40+ drainage engineers Conduct staff reviews, disciplinaries and interviews in collaboration with HR Provide hands-on technical support More ❯

Technical Customer Support Location: Stevenage Salary: £25,000 – £30,000 Job Type: Permanent, Full-Time Technical Customer Support – About the Role: We are looking for a proactive Technical Customer Support professional to join our clients small team. This role combines first-line customer support, pre- and post-sales technical assistance, and occasional … on-site work. You will work closely with both support and operations teams to ensure excellent service for customers. Technical Customer Support – Details: Monday to Friday, full-time, fully office-based. £25,000 – £30,000. Benefits: Private medical eligible after 1 year, 25 days annual leave + bank holidays, enhanced pension options, death in service. Technical Customer Support – Main Duties: Provide first-line technical support to customers via phone and email, logging all activity in a ticketing system. Offer pre-sales and post-sales technical assistance. Assist with installations and on-site support when needed. Monitor hosted services for faults or anomalies and communicate issues internally and externally. Manage the More ❯

Job Title: Technical Support (Mechanical) Reports To: Mechanical Technical Specialist Purpose of the Role The purpose of the Technical Support (Mechanical) role is to assist the Technical Specialist in delivering all technical and compliance responsibilities, with a focus on mechanical systems and assets. This includes supporting day-to-day operations, maintenance activities, statutory … compliance, technical issue resolution, and contractor coordination. Key Responsibilities Assist in meeting technical and statutory compliance requirements, including but not limited to: pressure systems, water hygiene (L8), F-Gas, and medical gases. Coordinate inspections, scheduled maintenance, and remedial works in accordance with relevant regulations and Written Schemes of Examination. Serve as an Authorised Person (AP) for pressure systems … managing safe isolations and system shutdowns as required. Support operational responsibilities for boiler and steam-generating plant systems. Oversee and coordinate third-party mechanical contractors on-site, including water treatment, HVAC, combustion, and refrigerant management services. Provide technical support to the operations team, addressing routine issues and escalating complex faults to senior technical staff. Assist in More ❯

Technical Support Agent £24’600 Monday to Friday 8.30am-5pm We are on the look out for a technically minded individual to join a fun team in the technical support department of a forward-thinking business in Watford. Are you looking for a role that will challenge you daily and allow you to proactively problem solve … This role will provide all that and more!! You will be working alongside engineers supporting them with all back office technical information and administration. Do you have a passion for customer service and all things technical? This could be the ideal role for you This company offer many opportunities for progression and development. They are in an open … plan office with many social spaces and a very energetic and dynamic work force. Key Responsibilities for technical support agent Handing inbound and outbound calls Liaising with technical support for outsourced companies when needed Assisting with sales team queries Completing product investigations Following up on tickets opened Benefits: WFH 2 days per week after probation Free More ❯

Technical Support Advisor £28'000-£29'000 Fully remote after probation Shifts: Sunday to Thursday OR tuesday to saturday (Finish time 11pm every day, only apply if you are happy to start work in the afternoon and finish at 11pm) We are delighted to be working closely with a fabulous and fast growing company, they are looking for … a new Technical Support Advisor to join their friendly and supportive team! They are looking for someone who has previous customer service experience, as well as someone who is technically minded! Do you have excellent written and communication skills? Are you a super organised individual? Do you work well within a team? If this sounds like you and … what you are looking for... APPLY TODAY!! Technical Support Advisor Duties: Dealing with customer support requests Liaising with mobile network providers Assisting internal and external teams with their queries Delivering monthly quality and quantity targets Technical Support Advisor Benefits: 25 days annual leave plusBH Fully remote working after probation - training for the first few months More ❯

Technical support Agent Watford Monday to friday 8.30-5 We are currently recruiting for a technical team based in a head office in Watford. This is a really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members. You will be getting involved with customer … service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to advise on solutions to any technical problems. Are you looking for a challenging role that allows you to learn a new product in depth with fantastic training opportunities from … the company! Must have previous office based experienced paired with technical mindset and logical thinking! Duties: Handling inbound calls Making outbound calls Liaising with customers and clients Product investigations Creating support tickets Benefits Hybrid working Full training and support Salary review and increase twice a year Free parking Company Bonus More ❯

Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a Technical Support Supervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the … division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with … relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technical support and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of computer More ❯

Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a Technical Support Supervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the … division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with … relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technical support and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of computer More ❯

Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a Technical Support Supervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the … division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with … relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technical support and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of computer More ❯

Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a Technical Support Supervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the More ❯