Technical Support Jobs in the East of England

Technical Support
England > East of England

The median Technical Support salary in the East of England is £32,500 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 108 133 172
Rank change year-on-year +25 +39 +39
Permanent jobs requiring a Technical Support 66 82 59
As % of all permanent jobs advertised in the East of England 2.01% 1.34% 1.11%
As % of the Job Titles category 2.20% 1.43% 1.32%
Number of salaries quoted 49 64 28
10th Percentile £26,000 £24,825 £23,500
25th Percentile £28,000 £26,125 £30,469
Median annual salary (50th Percentile) £32,500 £34,250 £35,000
Median % change year-on-year -5.11% -2.14% +16.67%
75th Percentile £38,750 £38,000 £38,750
90th Percentile £46,250 £43,500 £49,750
England median annual salary £33,089 £33,500 £37,500
% change year-on-year -1.23% -10.67% +15.38%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 2,999 5,752 4,468
% of permanent jobs with a recognized job title 91.32% 93.93% 83.98%
Number of salaries quoted 1,562 4,392 2,235
10th Percentile £27,500 £25,809 £26,250
25th Percentile £36,250 £31,250 £36,428
Median annual salary (50th Percentile) £50,967 £47,500 £55,000
Median % change year-on-year +7.30% -13.64% +10.00%
75th Percentile £66,200 £63,338 £67,500
90th Percentile £75,000 £75,000 £82,500
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Technical Support
Job Vacancy Trend in the East of England

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Technical Support in the East of England

Technical Support
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Technical Support in the East of England.

Salary trend for Technical Support in the East of England

Technical Support
Salary Histogram in the East of England

Salary distribution for jobs citing Technical Support in the East of England over the 6 months to 11 May 2025.

Salary histogram for Technical Support in the East of England

Technical Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East of England region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +34 19 £32,500 -5.80% 7
Hertfordshire +30 18 £26,000 -25.71% 8
Cambridgeshire +30 14 £42,500 +11.84% 5
Suffolk -16 8 £37,500 +59.57% 3
Bedfordshire -5 7 £32,500 -7.14% 1
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 11 May 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Technical Support in the job title.

1 25 (37.88%) Customer Service
2 24 (36.36%) Problem-Solving
3 17 (25.76%) Social Skills
4 16 (24.24%) Windows
5 13 (19.70%) Microsoft
6 12 (18.18%) Active Directory
7 11 (16.67%) Manufacturing
7 11 (16.67%) Tech Ops
7 11 (16.67%) Windows Server
7 11 (16.67%) Customer Experience
8 10 (15.15%) Microsoft 365
8 10 (15.15%) Degree
8 10 (15.15%) Computer Science
8 10 (15.15%) Service Delivery
9 9 (13.64%) SLA
10 8 (12.12%) Microsoft Certification
10 8 (12.12%) Mac OS
10 8 (12.12%) NVQ Level 4
10 8 (12.12%) Technical Analysis
10 8 (12.12%) Coaching
11 7 (10.61%) Driving Licence
11 7 (10.61%) Azure
11 7 (10.61%) Project Management
11 7 (10.61%) Microsoft Office
11 7 (10.61%) Firewall
11 7 (10.61%) Windows Server 2019
12 6 (9.09%) Wi-Fi
12 6 (9.09%) CSS
12 6 (9.09%) HTML
12 6 (9.09%) Microsoft Intune

Technical Support Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.55%) SharePoint
2 1 (1.52%) Alfresco
2 1 (1.52%) Documentum
Applications
1 7 (10.61%) Microsoft Office
2 2 (3.03%) AutoCAD
3 1 (1.52%) Microsoft Excel
Cloud Services
1 10 (15.15%) Microsoft 365
2 7 (10.61%) Azure
3 6 (9.09%) Entra ID
4 1 (1.52%) OneDrive
Communications & Networking
1 7 (10.61%) Firewall
2 6 (9.09%) Wi-Fi
3 5 (7.58%) VPN
4 4 (6.06%) Bluetooth
4 4 (6.06%) DHCP
4 4 (6.06%) DNS
5 3 (4.55%) VLAN
6 2 (3.03%) TCP/IP
7 1 (1.52%) LAN
7 1 (1.52%) Remote Desktop
7 1 (1.52%) WAN
Database & Business Intelligence
1 3 (4.55%) SQL Server
Development Applications
1 2 (3.03%) JIRA
General
1 17 (25.76%) Social Skills
2 11 (16.67%) Manufacturing
3 2 (3.03%) Automotive
4 1 (1.52%) Analytical Skills
4 1 (1.52%) Back Office
4 1 (1.52%) Finance
4 1 (1.52%) French Language
4 1 (1.52%) German Language
4 1 (1.52%) Marketing
4 1 (1.52%) Retail
Libraries, Frameworks & Software Standards
1 6 (9.09%) CSS
1 6 (9.09%) HTML
2 1 (1.52%) .NET
2 1 (1.52%) ServiceStack
Miscellaneous
1 7 (10.61%) Driving Licence
2 1 (1.52%) EPoS
2 1 (1.52%) Management Information System
2 1 (1.52%) Video Conferencing
Operating Systems
1 16 (24.24%) Windows
2 11 (16.67%) Windows Server
3 8 (12.12%) Mac OS
4 7 (10.61%) Windows Server 2019
5 5 (7.58%) Linux
6 3 (4.55%) Windows 10
6 3 (4.55%) Windows Server 2016
7 1 (1.52%) Windows 7
7 1 (1.52%) Windows Server 2012
Processes & Methodologies
1 25 (37.88%) Customer Service
2 24 (36.36%) Problem-Solving
3 11 (16.67%) Customer Experience
3 11 (16.67%) Tech Ops
4 10 (15.15%) Computer Science
4 10 (15.15%) Service Delivery
5 8 (12.12%) Coaching
5 8 (12.12%) Technical Analysis
6 7 (10.61%) Project Management
7 5 (7.58%) Business Development
7 5 (7.58%) CRM
7 5 (7.58%) Manual Testing
7 5 (7.58%) Physics
7 5 (7.58%) Preventative Maintenance
7 5 (7.58%) Root Cause Analysis
7 5 (7.58%) Server Management
7 5 (7.58%) Software Engineering
7 5 (7.58%) System Testing
7 5 (7.58%) Task Automation
7 5 (7.58%) User Experience
Programming Languages
1 5 (7.58%) Java
1 5 (7.58%) Python
2 1 (1.52%) JavaScript
2 1 (1.52%) SQL
Qualifications
1 10 (15.15%) Degree
2 8 (12.12%) Microsoft Certification
2 8 (12.12%) NVQ Level 4
3 5 (7.58%) Computer Science Degree
4 3 (4.55%) HNC
4 3 (4.55%) HND
4 3 (4.55%) Security Cleared
5 2 (3.03%) A+ Certification
5 2 (3.03%) Azure Certification
5 2 (3.03%) Network+ Certification
6 1 (1.52%) SC Cleared
Quality Assurance & Compliance
1 9 (13.64%) SLA
2 1 (1.52%) Cyber Essentials
System Software
1 12 (18.18%) Active Directory
2 5 (7.58%) Virtual Desktop
3 2 (3.03%) Hyper-V
4 1 (1.52%) VMware Infrastructure
Systems Management
1 6 (9.09%) Microsoft Intune
2 3 (4.55%) Autotask
3 1 (1.52%) Kubernetes
Vendors
1 13 (19.70%) Microsoft
2 2 (3.03%) Datto
2 2 (3.03%) Freshdesk
2 2 (3.03%) Google
2 2 (3.03%) Siemens
3 1 (1.52%) CheckPoint
3 1 (1.52%) VMware
3 1 (1.52%) WatchGuard