Technical Support Manager
- Location
- Cambridge, England, United Kingdom
opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. What is the role? The Technical Support Manager will lead a distributed IT support team based across EMEA and India, delivering a consistent, high-quality support … employees across all global offices. This role is responsible for setting and maintaining service standards, coaching and developing team members, and stepping into complex technical problems when needed. The Technical Support Manager will build and optimize a follow-the-sun coverage model, leveraging the team ...