2 of 2 Permanent Customer Service Jobs in Eastbourne

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

skills* Able to quickly learn and adapt to new or evolving systems* A positive, proactive individual with a can-do attitude* Experienced in customer service (ideally within a SaaS or technology-led environment) Position Summary: As a Client Services Associate, you will play a key role in ensuring … high levels of client satisfaction by delivering outstanding customer service. A significant part of this role involves training clients on how to use internal systems and breaking down complex technical processes into simple, easy-to-understand guidance. Key Responsibilities: * Respond efficiently to client enquiries via phone, email ...