Job summary We're looking for two Service Desk Analysts to join our team at Eastbourne DGH, providing first-line technical support via telephone and an online portal. We have two roles available, one is a permanent position and the other is a secondment/fixed term position for up to 18 months. In this role, you'll provide … a responsive, customer focussed service to colleagues who wish to report digital faults, register requests and obtain information and advice. Wherever possible, you'll provide immediate resolution to issues, ensuring the service is delivered within our agreed Service Level Agreements (SLAs). When needed, you will escalate issues and liaise with colleagues, both within ESHT Digital … and across the wider Trust. The Service Desk is open from 8am - 6pm Monday to Friday and you will be expected to cover both the 8am - 4pm and 10am - 6pm shifts on a rotational basis. Main duties of the job Our ideal candidate will have excellent customerservice skills, ideally gained from working in a telephone call More ❯
working independently and as part of a team. High attention to detail and accuracy. Full training will be provided; however, a minimum of 2 years' IT experience is required. Customerservice orientated, possessing excellent interpersonal skills and a demonstrable ability to establish and maintain strong working relationships with a wide variety of key stakeholders. Clean full Driving licence. More ❯
working independently and as part of a team. High attention to detail and accuracy. Full training will be provided; however, a minimum of 2 years' IT experience is required. Customerservice orientated, possessing excellent interpersonal skills and a demonstrable ability to establish and maintain strong working relationships with a wide variety of key stakeholders. Clean full Driving licence. More ❯
commissioning. Track progress against milestones and proactively manage risks and delays. Stakeholder Engagement Facilitate kick-off meetings and regular check-ins with clients. Collaborate with engineering, billing, legal, and customerservice teams. Ensure all stakeholders are aligned and informed throughout the onboarding lifecycle. Documentation & Compliance Maintain accurate onboarding documentation and site records. Ensure compliance with regulatory and contractual More ❯
commissioning. Track progress against milestones and proactively manage risks and delays. Stakeholder Engagement Facilitate kick-off meetings and regular check-ins with clients. Collaborate with engineering, billing, legal, and customerservice teams. Ensure all stakeholders are aligned and informed throughout the onboarding lifecycle. Documentation & Compliance Maintain accurate onboarding documentation and site records. Ensure compliance with regulatory and contractual More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
