Senior IT Support Engineer (2nd & 3rd Line)
- Hiring Organisation
- Eriban Business Services Ltd
- Location
- Eastleigh, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £45,000
commercial experience. Key Duties & Responsibilities Providing users with regular communication on the progress of investigations and planned solutions by phone. Providing Senior Second / Third Line support (depending on experience and knowledge) responding to support queries across all customer sites. Maintaining a high … workflow). Installation, configuration and deployment of new and existing hardware and software in line with defined procedures. Bringing forward key issues / changes / topics to monthly team meetings. Create and maintain quality documentation on standard problem resolutions, fixes and updating of the technical knowledge ...