Contribute to architectural discussions, technology roadmaps, and development best practice Collaborate with cross-functional stakeholders to ensure alignment between software solutions and business needs Maintain accurate documentation and support continuousimprovement across the engineering function Skills & Experience Required Proven experience in Fullstack Development with strong capability in backend (.NET, C#) and frontend (ReactJS) Proficient in cloud platforms More ❯
for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuousimprovement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. … the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience More ❯
would love to hear from you! Why work for us? Draper Tools is a family business with a rich history, a strong, supportive family culture and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us More ❯
