1 of 1 Permanent Customer Service Jobs in Eastleigh

automate processes, improve efficiency, and introduce innovative reporting solutions. Working closely with stakeholders across the group, you'll provide meaningful performance insights that enhance customer experience and operational effectiveness. You'll also play a key role in developing analytical capability within the team, helping colleagues maximise the value … paced contact centre environment. What Were Looking For Proven experience in a reporting, analytics, or business intelligence role, ideally within a contact centre or customer service environment. Strong experience producing and interpreting operational performance metrics. Advanced proficiency in reporting and analytics tools, including Power BI, Excel, and SQL. ...