2 of 2 Permanent Customer Service Jobs in Eastleigh

Retail Network Support & Operational Change Manager

Location
Eastleigh, England, United Kingdom
timeframes, including operational priorities and the longer-term network vision. The role leads network change, capacity, infrastructure, technology and proposition requirements to support evolving customer demand and changing trading propositions. It also has direct operational management responsibility for Branston SFC showroom fulfilment operations, including service, capacity, cost, risk … customer impact and budgetary control. As a strong advocate for Logistics in cross-functional projects, you will ensure smooth change implementation, service continuity and continuous improvement across B&Q, Kingfisher, 3PL and supply chain partners. What's the job? Reporting to the Head of Retail Logistics to lead ...

Product Manager - Supply Chain & Fulfilment

Location
Eastleigh, England, United Kingdom
Manager (Supply Chain & Fulfilment) and you’ll be a big part of this. Role Purpose: As a Product Manager within Supply Chain, Fulfilment and Customer Services, you will own a portfolio of technology products that enable the movement of millions of customer orders through our stores, fulfilment centres … carrier networks and home delivery operations. You will work across B&Q and Kingfisher to identify opportunities where technology can improve customer experience, operational performance and commercial outcomes. Acting as the bridge between operational teams and technology delivery partners, you will shape product strategy, define roadmaps, secure investment ...