2 of 2 Permanent Customer Service Jobs in Eastleigh

2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯

process. We seek experienced Claims Technical Professionals with a background in managing complex property claims. Your role will involve guiding customers, collaborating with specialists, and ensuring high standards of service and fairness in resolutions. If you have experience in adjusting, surveying, or construction within insurance, and a passion for customer advocacy, we want to hear from you. Main … Responsibilities Handle advanced technical claims in accordance with policies, legal guidelines, and regulations. Deliver high-quality, consistent service to customers and colleagues. Interpret and challenge scopes of works and tenders. Understand construction damage management and building regulations. Address supplier performance issues and promote behavioral improvements. Skills and Experience Membership or progress towards professional qualifications (CII, CIOB, RICS) or extensive More ❯