3rd Line IT Support Engineer - MSP
- Hiring Organisation
- Eriban Business Services Ltd
- Location
- Eastleigh, England, United Kingdom
support issues. Installation, configuration and deployment of new and existing hardware and software in line with defined procedures. Bringing forward key issues / changes / topics to monthly team meetings. Create and maintain quality documentation on standard problem resolutions, fixes and updating of the technical knowledge … adding accurate and detailed notes into PSA (Halo) as they occur. Understand requirements of all processes and workflows within the business by reading / completing assigned documentation and training materials. Underpinned with monthly training sessions about new services / topics / training. Complete Change ...