Technical Support Engineer
- Hiring Organisation
- Draper Tools
- Location
- Eastleigh, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
diagnose and resolve incidents. Basic connectivity troubleshooting (Wi-Fi, VPN, printing, DNS/DHCP at a first-line level), escalating deeper network/WAN issues. Maintaining accurate, clear ticket notes and contributing to the knowledge base to help resolve recurring issues faster. Requirements Minimum 18 months’ technical support experience ...