6 of 6 Permanent Customer Engagement Jobs in Edinburgh

Software Solutions Lead works directly with customers to define, develop, and deliver software solutions that drive business value. This role requires technically skilled and customer-oriented leaders who excel in managing teams, gathering requirements, and architecting tailored solutions, collaborating closely with customers, project managers, internal development teams, and stakeholders … to ensure successful project execution and customer satisfaction. Customer Engagement & Solutions Definition Act as the primary technical advisor for customers, understanding their business needs and translating them into technical solutionsLead discovery sessions to gather and document functional and non functional requirements Develop high-level solution architectures and … ensure alignment with customer goals and best practices Present and communicate solutions effectively to both technical and non technical stakeholders Team Leadership & Project Execution Provide line management to a team of software engineers through supporting career development, annual reviews and regular 1:1's Lead and mentor software engineers More ❯

leadership. Essential Experience & Skills: Proven experience leading UAT phases in large-scale CRM implementations , ideally Dynamics 365 . Strong understanding of Microsoft Dynamics 365 Customer Engagement modules and business processes. Excellent Azure DevOps knowledge for managing test cases, plans, and bugs. Demonstrated experience in coaching and developing test … uplifting internal capability, and knowledge transfer. Experience working closely with vendors and implementation partners – holding them to account and ensuring collaborative delivery. Strong stakeholder engagement and communication skills – confident interacting with senior leaders, SMEs, and end users. Comfortable in a hands-on role while providing strategic leadership. Ability to More ❯

leadership. Essential Experience & Skills: Proven experience leading UAT phases in large-scale CRM implementations , ideally Dynamics 365 . Strong understanding of Microsoft Dynamics 365 Customer Engagement modules and business processes. Excellent Azure DevOps knowledge for managing test cases, plans, and bugs. Demonstrated experience in coaching and developing test … uplifting internal capability, and knowledge transfer. Experience working closely with vendors and implementation partners – holding them to account and ensuring collaborative delivery. Strong stakeholder engagement and communication skills – confident interacting with senior leaders, SMEs, and end users. Comfortable in a hands-on role while providing strategic leadership. Ability to More ❯

performance ✅ Work closely with project managers, DevOps, and stakeholders to deliver top-tier results 💡 What You Bring: ✔ Strong leadership in software development, architecture, and customer engagement ✔ Expertise in Java for enterprise solutions ✔ Experience with DevOps, CI/CD, and Linux environments ✔ A problem-solving mindset with excellent communication More ❯

performance ✅ Work closely with project managers, DevOps, and stakeholders to deliver top-tier results 💡 What You Bring: ✔ Strong leadership in software development, architecture, and customer engagement ✔ Expertise in Java for enterprise solutions ✔ Experience with DevOps, CI/CD, and Linux environments ✔ A problem-solving mindset with excellent communication More ❯

exceed our revenue targets. This role demands a strategic thinker with a keen eye for detail, adept at optimising product displays and enhancing the customer journey. This role will require 5 days on site here at Head Office, Newbridge Edinburgh. Key Responsibilities: Strategic Sales Management: Oversee the daily performance … of our online stores and marketplaces, implementing strategies to boost sales and enhance customer engagement. Customer Journey Enhancement: Continuously refine website navigation and category structures to facilitate seamless customer experiences. Collaborative Product Management: Work closely with the product team to maintain accurate, up-to-date, and compelling More ❯