18 of 18 Permanent Customer Service Jobs in Edinburgh

Print Production Engineer

Location
City of Edinburgh, Scotland, United Kingdom
Field Engineer – Hybrid Role with Production Print Expertise This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands … will consider disclosed information on a case‐by‐case basis, in line with our policy on the recruitment of ex‐offenders. To carry out service visits to reported calls throughout the companies’ customer base within a specified region. The successful candidate will establish and promote the attributes ...

Customer Technical Support Engineer

Location
City of Edinburgh, Scotland, United Kingdom
## Customer Technical Support EngineerApply: Edinburgh, UK (ZUK129): Full time: Posted Today: R67285## **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies … based out of the Motorola Solutions offices in Edinburgh with a wide-ranging remit covering multi-site body-worn video systems for a worldwide customer base, including remotely supporting customers via direct support and escalations via other Motorola Support Desks working to ensure system availability is maintained in line ...

Field Service Engineer

Hiring Organisation
Pyramid Search and Selection
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Full-Time
Salary
£29,000 per annum
client, who are industry leaders in their industry, are looking for a Field Service Engineer to join their field operations. Any experience with white goods, electro mechanical or working in the field, ideally for 1 year would be suitable as full cross training will be given. This role … with basic experience. The business provides a wide range of solutions to the world’s leading banks, retail and commercial institutions. As a Field Service Engineer, you will provide technical support to our client’s customers by carrying out maintenance on a range of ATM's, Self-service ...

Solutions Engineer (Customer)

Location
City of Edinburgh, Scotland, United Kingdom
Role Purpose: As a member of our small team of Solutions Engineers, you will support Salesforce and other Customer applications used by our Sales, Marketing and Customer Service teams to deliver an outstanding customer journey. Your goal will be to deliver solutions that add value … driven decision‐making, and set our teams up for success. You will be part of a Technology team committed to delivering a 5-star service to our customers and maintaining the highest standards. This role is office‐based, requiring a minimum of two days per week at our Head ...

Senior Solutions Engineer (Customer)

Location
City of Edinburgh, Scotland, United Kingdom
Role Purpose: As the Senior Solutions Engineer in our Customer Applications Team, you will own Salesforce solution design, the core Sales and Customer Service application used to deliver an outstanding customer journey. Your goal will be to ensure we deliver robust, maintainable solutions that add value … software delivery and quality assurance processes are established, continuously improved, and consistently adhered to across the team. You will line manage members of the Customer Team, supporting their performance, development and wellbeing, while helping to build the capability and effectiveness of the wider team. This role is office-based ...

Trainee IT Helpdesk Analyst

Hiring Organisation
Placemently
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
Salary
From £24,000 to £32,000 per hour
data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

Data & Analytics Principal Engineer - Edinburgh

Hiring Organisation
Motability Operations
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. We're looking … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

ADMS Solutions & Support Team Leader

Location
City of Edinburgh, Scotland, United Kingdom
guide a technical support team modernizing power systems into smarter, cleaner energy networks. By combining real-time operational data, network modeling, and collaborative service delivery, you ensure utilities manage grid complexity and maintain resilient operations. You are a collaborative technical leader who excels at aligning team capabilities, resolving critical … deliver reliable software solutions. Key Responsibilities Lead daily support operations for Advanced Distribution Management Systems (ADMS), allocating work and balancing priorities to meet service level agreements (SLAs). Coach and mentor team members, providing technical guidance and promoting knowledge sharing across global support teams. Drive team accountability for incident ...

Senior Analyst, Accounting Products – Technical

Location
City of Edinburgh, Scotland, United Kingdom
integral part of the Department, providing technical, operational and governance support for the firm’s accounting systems; and leading change initiatives to ensure the service we provide is first class service to our clients and internal stakeholders. Purpose of Role Provide functionality and technical support for the Firms … someone who is proactive, analytical and methodical in their approach, with a high degree of accuracy and attention to detail. You will have excellent customer service skills, a keen interest in technology and a willingness to learn and develop. You will bring in-depth knowledge and experience ...

Application Security Specialist (12 month fixed term contract)

Hiring Organisation
Motability Operations
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Contract, Part Time, Work From Home
Description Reporting to the Security Engineering Team Lead, you will provide hands on application security engineering for the Customer B2C and Connected Mobility domains during a 12 month cover period. You will work with product teams, engineers and architects to identify and reduce security risk throughout design, development, testing … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

Field Sales Account Executive - Edinburgh

Location
City of Edinburgh, Scotland, United Kingdom
forecasting sales and developing sales strategies and methods and evaluating their effectiveness based on your catchment area Converting prospects into successful customers through customer sales methods such as door-to-door, cold calling and presentations - all in person. Carrying out the whole sales cycle which includes identifying and developing … solution-sales/technology-related Strong experience in hospitality Strong understanding of sales development best practices Ability to manage time effectively and efficiently Excellent customer service and telephone skills, including strong listening, verbal and written communication Demonstrated ability to meet and/or exceed sales targets Experience using ...

Dynamics 365 CRM Functional Consultant, German speaking (remote, UK or Europe)

Location
City of Edinburgh, Scotland, United Kingdom
Europe. Engagement: Contract, day rate. Rate: TBD. Experience: 6 to 7 years. Language: Fluent German and English. The engagement A Dynamics 365 Customer Engagement estate needs a business-facing functional consultant who can run the work in German. You will sit between the business and the delivery team: working … into live use. Report findings, risks and options to the programme in English. What you bring 6 to 7 years of experience, with D365 Customer Engagement (or Dynamics CRM) delivered as a functional consultant or business analyst, in Sales, Customer Service or both. Discovery ...

Senior Safety and Security Engineer

Hiring Organisation
North-PB
Location
Edinburgh, City of Edinburgh, United Kingdom, Morningside
Employment Type
Permanent
business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … including Fire Detection and Intruder Alarm Systems. Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer service. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers ...

Senior Product Manager

Location
City of Edinburgh, Scotland, United Kingdom
profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join … entire product lifecycle for complex products Take ownership of long-term product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs Collaborate with designers, engineers, data scientists, and other key senior stakeholders to develop new features and optimize existing products Prioritize new features ...

Salesforce Solutions Engineer (Edinburgh Office)

Location
City of Edinburgh, Scotland, United Kingdom
Cala Group is seeking a Salesforce Administrator to support Sales, Marketing and Customer Service teams from our Edinburgh office. You will configure, deploy and document Salesforce solutions, ensuring alignment with roadmaps and best practices. You will work within an Agile Product team, liaising with stakeholders and vendors ...

Senior DevOps Solutions Engineer - London & Edinburgh, United Kingdom

Location
City of Edinburgh, Scotland, United Kingdom
design, implementation support and long‐term client management. You’ll collaborate across engineering, product, and sales teams to ensure we deliver best‐in‐class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders in pre‐sales technical conversations and long‐term relationship management. Design, develop … oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end‐user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli. Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service ...

Head of Programme Delivery

Location
City of Edinburgh, Scotland, United Kingdom
Programme Delivery. This is a key leadership role within Bright Ascension, responsible for shaping and overseeing the successful delivery of our portfolio of customer projects, HELIX product development, R&D programmes and internal transformation initiatives. Reporting to the Chief Operating Officer, the Head of Programme Delivery provides a single … integrated view of priorities, resources, risks, dependencies and delivery performance across the organisation. Working closely with leaders across Engineering, Quality, Customer Experience, Infrastructure and IT, this role ensure programmes are aligned to business objectives and delivered effectively. The role leads and develops the project management community, establishes scalable governance ...

Field-based Medical Devices Engineer – Scotland

Location
City of Edinburgh, Scotland, United Kingdom
Prospect Health is helping a leading technology-driven organisation recruit a Field Service Engineer to service medical devices across Scotland, with occasional UK travel. You will work autonomously, plan site visits, and maintain high standards of quality and compliance while providing excellent customer service. The role offers ...