7 of 7 Permanent ITIL Jobs in Edinburgh

abilities to address incidents and service situations of varying complexity. Effective communication skills to liaise with stakeholders and coordinate technical recovery teams. Proficiency in ITIL service operation processes, particularly operations, incident and problem management (but not essential). Understanding of IT operations and infrastructure, including network, server, and application layers ...

various Waterfall/Agile/Hybrid SDLC processes* Vendor Management, incl Statements of Work, Budgeting, Invoicing etc* Experience of IT application support processes (ITIL)* Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable.* Excellent written/oral communication and relationship management skills* Drive and enthusiasm with ability ...

Exposure to Salesforce sales Cloud and Oracle Fusion beneficial as it is now added as required above Experience of IT application support processes (ITIL) Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding ...

translate technical topics into business impact. Relevant professional qualification such as CISA, CISM or CRISC. Desirable: Experience in technology risk functions, knowledge of COBIT, ITIL, ISO 27001 or NIST frameworks, exposure to cyber security, resilience, cloud, data, AI and third-party technology assurance, and experience using data analytics ...

possible. Experience and Skills of a Business Consultant: Knowledge of Print Management Software and/or Print ECM solutions Project Management/PRINCE2/ITIL (essential) IT Infrastructure (Operating systems, Networking, Databases, Virtual Technologies) Market and industry knowledge Microsoft Office Suite, Microsoft Teams Excellent written and verbal communication skills with ...

business impact through proactive resolution of incidents. Ideal candidates bring strong analytical skills, experience across applications, infrastructure and core banking services, plus familiarity with ITIL processes and stakeholder liaison. #J-18808-Ljbffr ...

Support customer maintenance, upgrades, and technical communications. Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks. Work within ITIL processes (Incident, Change, Problem, Service Requests). Document procedures, grow the SOC knowledge base, and share what you learn with the team. Continuously level ...