Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Bright Ascension Ltd
this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post … ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial … structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & PerformanceManagement Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and More ❯
positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser … s core Finance systems with Oracle being its Strategic tool of choice. Aberdeen is live with Oracle Financials (GL, AP, AR, FA) & Oracle EPM Cloud solutions and Enterprise Data Management (EDM). We have an exciting roadmap ahead of us to further enhance our systems architecture over the next 3 years and embed and enhance ways or working. About … the role We are seeking a Senior Analyst with proven experience in Oracle EPM Cloud and preferably Hyperion Planning to support our enterprise performancemanagement initiatives. This role will be central to enhancing financial planning, forecasting, and reporting capabilities, working closely with finance and IT teams to deliver scalable and efficient solutions. Key Responsibilities Lead full lifecycle Oracle More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser … s core Finance systems with Oracle being its Strategic tool of choice. Aberdeen is live with Oracle Financials (GL, AP, AR, FA) & Oracle EPM Cloud solutions and Enterprise Data Management (EDM). We have an exciting roadmap ahead of us to further enhance our systems architecture over the next 3 years and embed and enhance ways or working. About … the role We are seeking a Senior Analyst with proven experience in Oracle EPM Cloud and preferably Hyperion Planning to support our enterprise performancemanagement initiatives. This role will be central to enhancing financial planning, forecasting, and reporting capabilities, working closely with finance and IT teams to deliver scalable and efficient solutions. Key Responsibilities Lead full lifecycle Oracle More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯