for IT applications and hardware. Diagnose, analyse and resolve incidents or escalate where necessary. Install, configure and maintain software, hardware, and user accounts. Administer iPhones on Intune and manage SCCM tasks. Support desk setups for new starters, moves and organisational changes. Communicate effectively with users via phone, email, and face-to-face. Contribute to identifying recurring issues and developing solutions. … their calls and escalate if needed. Skills & Experience Required Broad IT skills, including end-user support of Windows Server/Desktop, Microsoft 365 (Exchange, Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem management, and root cause analysis skills. Organised, professional and results-driven … with excellent attention to detail. Team-focused, self-motivated, and enthusiastic with a desire to learn. Customer-focused with strong communication skills at all levels. Desirable Qualifications/Training: SCCM training ITIL Foundation Azure Fundamentals Windows Server Intune Endpoint Administration Working Arrangements & Conditions Flexible shift patterns between 8:00am – 7:00pm (pre-planned rota). Liaise with users at all More ❯
and 10 Operating Systems Deployment, configuration Support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of MicrosoftSCCM and OS/Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management/organisational … well as part of a team or independently Desirable skills/qualifications: Microsoft Windows 7/10 training and certification Legacy O/S Active Directory management Understanding of SCCM Exposure to Win11 Exposure to Entra, Azure and ZScaler Understanding of McAfee EPO What We Will Do For You Competitive compensation Pension scheme DXC Select Our comprehensive benefits package (includes More ❯
and 10 Operating Systems Deployment, configuration Support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of MicrosoftSCCM and OS/Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management/organisational … well as part of a team or independently Desirable skills/qualifications: Microsoft Windows 7/10 training and certification Legacy O/S Active Directory management Understanding of SCCM Exposure to Win11 Exposure to Entra, Azure and ZScaler Understanding of McAfee EPO What We Will Do For You Competitive compensation Pension scheme DXC Select Our comprehensive benefits package (includes More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
have a proven track record in the use of EUC and Windows Desktop technologies. Recent experience and certifications of some/all of these technical skills are required. Intune, SCCM, Entra ID, Active Directory, Group Policy for endpoint management. Experience deploying evergreen change for OS and M365. Experience deploying Autopilot at scale. Endpoint management and Security tooling with a focus … on Microsoft Defender (including AV, EDR, ASR). Application provisioning/management via Intune, SCCM & Azure - experience with App Attach also preferable. Experience implementing and managing Azure Virtual Desktop beneficial, including working knowledge of Nerdio. Experience implementing zero trust initiatives. Proficient working with PowerShell. Experience creating scripted remediations for device and desktop performance related issues. Desktop and application virtualisation. We More ❯