Senior Technical Application Service Specialist
Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Lloyds Banking Group
We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary As a Senior Service Specialist, you will be the go-to expert for complex service issues and escalations. They lead training sessions, contribute to service strategy, and manage high-priority service issues. This role emphasises … strategic thinking, process improvement, and cross-functional collaboration to elevate overall service quality. Job Description JOB TITLE: Senior Service Specialist SALARY: £63,385 - £70,000 LOCATION(S): Edinburgh HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an above office location About this opportunity We're looking to recruit a Technical Application Service Specialist (TASS) to work within the Service & Run Lab in Edinburgh. You will manage Lab operations, ensuring reliable business IT services with a solid technical background. The role involves coordinating incident and problem management, maintaining operational readiness, and acting as the point of contact for service critical issues. The TASS drives continuous improvement across operational processes and ensures service More ❯
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