2 of 2 Permanent Server Management Jobs in Edinburgh

line technical support queries via phone, email, and ticketing system? Troubleshooting and resolving hardware, software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and virtual environments (e.g., Hyper-V/VMware/Cove)? Assisting with IT projects, migrations, and system upgrades? Creating documentation and contributing to the knowledge base? Mentoring junior … end-users What We're Looking For: ? Proven experience in a 2nd Line IT support role ? Strong understanding of Microsoft ecosystem and networking? Experience with cloud platforms ? Familiarity with server management, virtualisation, and backup solutions? Excellent troubleshooting and customer service skills? Relevant IT certifications (e.g., CompTIA, Microsoft, ITIL framwork) are desirable What We Offer: ?? Private healthcare for your More ❯

to technical support queries via phone, email, and ticketing system Troubleshooting and resolving hardware, software, and network issues Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure) Supporting server infrastructure and virtual environments (e.g., Hyper-V/VMware/Cove) Assisting with IT projects, migrations, and system upgrades Requirements: Proven experience in a technical support role Strong understanding … of Microsoft ecosystem and networking Experience with cloud platforms Familiarity with server management, virtualisation, and backup solutions Excellent troubleshooting and customer service skills What We Offer: Private healthcare for your wellbeing Enhanced pension contributions for long-term security Career development and paid certifications Hybrid working options and modern equipment If you are a passionate technician who thrives on More ❯