3 of 3 Permanent Service Management Jobs in Edinburgh

seeking a highly skilled and experienced Operations Manager to lead our IT operations. The ideal candidate will have a strong background in IT Service Management (ITSM) and IT Infrastructure Library (ITIL) frameworks, with extensive experience in cloud operations and service delivery. This role requires a visionary leader … optimize our operational processes, ensure service excellence, and drive continuous improvement within a dynamic technology environment. Responsibilities: Operational Leadership: ? Lead, mentor, and manage a team of IT operations professionals, fostering a culture of high performance, collaboration, and continuous learning. ? Oversee the daily operations of all IT infrastructure, applications ...

Senior Information Assistant to join our Information & Operations team. As a Senior Information Assistant, you will play a critical role in the successful management & delivery of a responsive, high quality customer centred service, leading an experienced team of Information Assistants to support our Staff and Students. The Information … postholder manages the day-to-day operation of the Library Help Desk, coordinating and supervising Information Assistants to ensure an excellent frontline enquiry service across face-to-face, digital and telephone channels. The role combines hands-on customer support with people management, service improvement and the effective ...

seeking a highly skilled and experienced Operations Manager to lead our IT operations. The ideal candidate will have a strong background in IT Service Management (ITSM) and IT Infrastructure Library (ITIL) frameworks, with extensive experience in cloud operations and service delivery click apply for full job details ...