12 of 12 Permanent Service Management Jobs in Edinburgh

Facilities, you will bring structure, coordination and pace to a broad portfolio of operational activity. Working within a small internal team supported by outsourced service providers, you will maintain oversight of day-to-day services, ensure actions and issues are driven through to completion, and help embed clear … sustainable operating practices. This is a hands-on delivery role spanning service governance, operational reporting, supplier management, risk and control remediation, and operational resilience. You will connect colleagues, suppliers and stakeholders, translating priorities into clear plans, ownership and measurable progress. We welcome applications from candidates who believe they ...

Suitable For Visa Holders. Role is available in the following locations too: Belfast, Edinburgh, Manchester Shape the future of customer and service experiences. Solve complex problems. Deliver meaningful change. We're transforming how organisations serve their customers, employees and communities. We're looking for Senior Consultants with a passion … service transformation, customer experience and human-centred design to join our growing team. This is an opportunity to work alongside exceptional talent across Service Design, Customer Strategy, UX, Product, Research, Data and Engineering, helping some of the UK's leading organisations redesign services that deliver better outcomes ...

Service Desk Manager, you’ll lead our small team of IT Support Analysts and make sure colleagues receive responsive, reliable and customer-focused support. You’ll oversee incidents, requests and production support, acting as the main escalation point for critical issues while remaining hands-on with … business systems, including Microsoft 365 and Dynamics 365, and work closely with colleagues, business stakeholders and external IT partners to meet agreed service levels. You’ll also use service insight, automation and the Halo ITSM platform to improve processes, strengthen service reliability and create an excellent colleague ...

here: false positives and negatives, non-determinism, scope escape, destructive actions, runaway cost. Instrument accuracy, coverage, cost, and hours saved. Turn it into a service (Phase III, growing over time) Work with service management and Product Management to turn working automation into a repeatable, multi-tenant … with ambiguity and with distributed, written-first working. Much of this role is deciding what to build next. Preferred Qualifications Consultancy, MSSP, or managed service experience. Exposure to commercial autonomous or continuous testing platforms (XBOW, Horizon3.ai NodeZero, Pentera) as a user, evaluator, or competitor. Open-source contributions to offensive ...

design standards. Review and sign off on as-built configurations, ensuring alignment with designed architecture and enterprise technology standards. Maintain ownership of application configuration management and technical platform integrity. Support the development of tactical solutions addressing Primavera P6 platform obsolescence. Contribute to the design and implementation of the strategic … Strong technical expertise supporting Primavera P6 enterprise environments. Knowledge of P6 architecture, configuration, platform deployment, and lifecycle management. Experience supporting integrated project and portfolio management solutions or similar enterprise portfolio management platforms. Experience designing and supporting enterprise application architectures across application, database, and infrastructure layers. Knowledge of platform ...

with the customer's business outcomes. Key Responsibilities1. Deal & Solution Architecture LeadershipLead the architecture of complex, multi‐tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization. Translate high‐level business requirements into integrated technical, service, and commercial solution frameworks. Govern solution integrity across … customer discovery sessions, and deep‐dive technical/operational interviews.4. Financial & Commercial ArchitectureShape pricing models including T&M, Fixed Price, Outcome‐based, or Managed Service constructs. Ensure commercial solutions reflect risk‐adjusted costing, transition/run budgets, and margin expectations. Challenge cost inputs, optimise delivery models (onshore/nearshore ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

simply, that is what it's all about. THE DIFFERENCE YOU MAKE The Security Manager will be the responsible for the deployment, configuration and management of a diverse suite of essential security controls for the Bank. You'll collaborate with teams of security and technical specialists along with cloud … infrastructure service providers to ensure quality service and delivery. In addition, you'll coach cyber security staff from a technical SME perspective. You'll be responsible for security deliverables to project and change initiatives during early engagement, direct to approved architectural patterns, support and guide through implementation ...

implementation practices. What you'll bringProven experience with Siemens MES toolset, especially OpsCenter and Teamcenter. Strong understanding of software deployment lifecycle and configuration management including code management tools. Experience integrating MES with PLM and ERP systems, particularly Teamcenter Unified and SAP S/4HANA.Experience deploying and managing … solutions in Azure Cloud environments. Proficiency in Windows command prompt and service management. Experience in remote collaboration and screen sharing for technical troubleshooting. Ability to work in a fast-paced, multi-vendor environment. Excellent communication and stakeholder engagement skills. This is not an exhaustive list, and we are keen ...

clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor … business and technology teams. The role will support and improve Aberdeen’s Oracle ERP Finance platform, including Supplier Portal, General Ledger, Fixed Assets, Cash Management, Accounts Receivable and Accounts Payable. The successful candidate will translate Finance requirements into system changes, lead patching and release activity, resolve production issues ...

technical issues across integrations, data flows, APIs, directories, HR sources, SaaSapplicationsor on-premises applications. Familiarity with Microsoft Entra ID, Active Directory, LDAP, HR systems, service managementtoolsor privileged access platforms. Strong attention to detail, with a focus on secure,accurate, well-testedand well-documented delivery. Clear communicator who can explain … Engineer certification, orrelevantsecurity,cloudor engineering qualification. Exposure toIdentityIQto Identity Security Cloud migration, hybrid identityplatformsor cloud identity transformation. Experience with CyberArk or other privileged access management technologies. Experience working in regulated, high-scaleor highly controlled technology environments. Understanding of least privilege, role-based access control, segregation of duties, Zero Trust ...