Service Management Job Trends in Edinburgh

Service Management
Scotland > Edinburgh

The table below provides summary statistics and salary benchmarking for jobs advertised in Edinburgh requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 96 94 65
Rank change year-on-year -2 -29 +63
Permanent jobs citing Service Management 10 6 45
As % of all permanent jobs in Edinburgh 0.94% 0.54% 4.27%
As % of the Processes & Methodologies category 1.10% 0.56% 4.65%
Number of salaries quoted 3 1 43
10th Percentile - - £38,856
25th Percentile £51,875 - £42,439
Median annual salary (50th Percentile) £53,750 £105,000 £62,500
Median % change year-on-year -48.81% +68.00% +13.88%
75th Percentile £72,813 - £63,750
90th Percentile £83,125 - £96,539
Scotland median annual salary £53,750 £50,000 £62,500
% change year-on-year +7.50% -20.00% +25.00%

All Process & Methodology Skills
Edinburgh

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Edinburgh.

Permanent vacancies with a requirement for process or methodology skills 906 1,072 968
As % of all permanent jobs advertised in Edinburgh 85.55% 96.23% 91.93%
Number of salaries quoted 387 405 780
10th Percentile £26,000 £36,250 £31,000
25th Percentile £28,250 £45,000 £46,250
Median annual salary (50th Percentile) £45,000 £57,500 £62,500
Median % change year-on-year -21.74% -8.00% +4.09%
75th Percentile £70,000 £75,000 £75,000
90th Percentile £88,750 £93,778 £96,539
Scotland median annual salary £42,000 £55,000 £52,500
% change year-on-year -23.64% +4.76% -8.70%

Service Management
Job Vacancy Trend in Edinburgh

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Edinburgh.

Service Management job vacancy trend in Edinburgh

Service Management
Salary Trend in Edinburgh

Salary distribution trend for jobs in Edinburgh citing Service Management.

Salary distribution trend for jobs in Edinburgh citing Service Management

Service Management
Salary Histogram in Edinburgh

Salary distribution for jobs citing Service Management in Edinburgh over the 6 months to 13 January 2026.

Salary histogram for Service Management in Edinburgh

Service Management
Co-Occurring Skills & Capabilities in Edinburgh by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (10.00%) Microsoft Exchange
1 1 (10.00%) SharePoint
Applications
1 3 (30.00%) Microsoft Office
Cloud Services
1 3 (30.00%) Entra ID
1 3 (30.00%) Microsoft 365
2 1 (10.00%) Azure
2 1 (10.00%) Azure Stack
2 1 (10.00%) OneDrive
2 1 (10.00%) ShareGate
Communications & Networking
1 1 (10.00%) Unified Communications
General
1 7 (70.00%) Finance
1 7 (70.00%) Social Skills
2 4 (40.00%) Influencing Skills
3 3 (30.00%) Banking
3 3 (30.00%) Legal
3 3 (30.00%) Retail
4 1 (10.00%) Analytical Skills
Job Titles
1 4 (40.00%) Analyst
1 4 (40.00%) IT Analyst
1 4 (40.00%) Service Analyst
1 4 (40.00%) Service Design Analyst
1 4 (40.00%) Service Transition Analyst
1 4 (40.00%) Transition Analyst
2 3 (30.00%) Lead
3 2 (20.00%) Asset and Configuration Manager
3 2 (20.00%) Configuration Manager
3 2 (20.00%) Service Manager
4 1 (10.00%) Architect
4 1 (10.00%) Consultant
4 1 (10.00%) Lead Consultant
4 1 (10.00%) Microsoft 365 Architect
4 1 (10.00%) Technical Consultant
4 1 (10.00%) Technical Leader
Miscellaneous
1 6 (60.00%) CMDB
2 2 (20.00%) Management Information System
2 2 (20.00%) Onboarding
2 2 (20.00%) Robotics
2 2 (20.00%) Video Conferencing
3 1 (10.00%) Data Centre
Operating Systems
1 3 (30.00%) Windows
2 2 (20.00%) Linux
2 2 (20.00%) Ubuntu
3 1 (10.00%) Windows Server
Processes & Methodologies
1 10 (100.00%) ITIL
1 10 (100.00%) ITSM
2 8 (80.00%) Asset Management
3 6 (60.00%) Configuration Management
4 5 (50.00%) Problem-Solving
4 5 (50.00%) Risk Management
5 4 (40.00%) Business Strategy
5 4 (40.00%) Change Management
5 4 (40.00%) Coaching
5 4 (40.00%) Impact Analysis
5 4 (40.00%) IT Governance
5 4 (40.00%) Service Design
5 4 (40.00%) User Experience
5 4 (40.00%) Workshop Facilitation
6 3 (30.00%) Cybersecurity
6 3 (30.00%) Strategic Thinking
7 2 (20.00%) Chat Support
7 2 (20.00%) Critical Thinking
7 2 (20.00%) Innovative Thinking
7 2 (20.00%) Patch Management
Programming Languages
1 3 (30.00%) PowerShell
Qualifications
1 3 (30.00%) Degree
2 2 (20.00%) BPSS Clearance
2 2 (20.00%) CCNA
2 2 (20.00%) Cisco Certification
2 2 (20.00%) Microsoft Certification
2 2 (20.00%) SC Cleared
2 2 (20.00%) Security Cleared
Quality Assurance & Compliance
1 4 (40.00%) COBIT
2 2 (20.00%) GDPR
2 2 (20.00%) ISO/IEC 19770
System Software
1 2 (20.00%) Virtual Machines
2 1 (10.00%) Active Directory
Systems Management
1 2 (20.00%) Ansible
1 2 (20.00%) Microsoft Intune
2 1 (10.00%) Active Directory Federation Services
2 1 (10.00%) Forefront Identity Manager
Vendors
1 3 (30.00%) Microsoft
1 3 (30.00%) ServiceNow
2 2 (20.00%) Cisco
3 1 (10.00%) Proofpoint