TechnicalSupport Engineer - Stampede Leith, Edinburgh (onsite mainly) £30 - £35k Bright Purple are exclusively recruiting for Stampede in Edinburgh who are a scaling B2B SaaS company with bold plans in the hospitality tech sector. Stampede are building huge momentum and need talented people with a positive can-do attitude to mirror their own ways. They are looking for … an experienced TechnicalSupport Engineer who can deal with a range of issues technicalsupport issues (connectivity/Wi-Fi/networking issues etc) and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses whilst championing customer engagement and … buzzing office in Leith with genuine collaboration, local decision-making, and a team that enjoys showing up. They are flexible but defo office first. What Youll Do: As a TechnicalSupport Engineer, youll be at the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless More ❯
TechnicalSupport Engineer Location: Edinburgh (onsite) Bright Purple is working with a truly exciting and ambitious scale-up based in Edinburgh, with bold plans to scale their offering which you'll play a big part in. They are building huge momentum and need talented people to help them expand. This company needs someone with a positive can-do … attitude to mirror their own ways. They are looking for an experienced TechnicalSupport Engineer who can deal with a range of issues as they grow. What's in it for you: Salary of £30,000 - £35,000 depending on experience 33 days of annual leave Additional performance-based incentives Modern offices and top of the range equipment … What You'll Do: As a TechnicalSupport Engineer, you'll be at the heart of the company. You will collaborate with internal teams, third-party IT providers, and partners to ensure seamless onboarding, resolve technical challenges, and optimise overall customer experiences. Your expertise will play a key role in managing and improving processes. Customer SupportMore ❯
data, we can understand what aspects of our site are effective and identify areas for improvement. This is a secondary processing purpose. This is a secondary processing purpose. Senior TechnicalSupport Engineer - Routing & Switching (Location - UK Remote) page is loaded Senior TechnicalSupport Engineer - Routing & Switching (Location - UK Remote) Apply locations UK- Edinburgh - 19A Canning St … alongside meaningful social, community, and societal impact. Applicants must have the right to work in the UK. Visa sponsorship is not available. How You Will Contribute: As a Senior TechnicalSupport Engineer, you'll work at the front line of network problem-solving, owning the resolution of complex issues raised by customers and filed teams. You'll collaborate … with R&D and engineering groups (Field Support, PLMS, Product Architects, etc.) to troubleshoot, test, and improve network products, ensuring reliable performance across: Software-Defined Networking (SDN) Network Function Virtualization (NFV) vRouters/vSwitches Core and edge routers & switches Container-based and microservices architectures Your goal: to help customers resolve service-impacting issues quickly, while driving continuous product improvements More ❯
based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference! N-able is seeking a TechnicalSupport Engineer that will diagnose and resolve technical issues involving Remote Monitoring, Asset Tracking, Remote Connection, Patch Management, AV, Backup, Mail Security and more. We are seeking … our team and grow professionally with us. You can look forward to working with a dynamic and collaborative group! What You'll Do Deliver a high-quality service and support to N-able partners via phone, email, and/or chat, becoming a trusted advisor and owning the end-to-end management and resolution of issues. Combine technical knowledge, problem solving skills, and interpersonal skills as well as cross functional collaboration to provide an excellent support experience to our partners. Redirect or escalate issues appropriately and maintain a thorough and accurate documentation of cases. Prioritize incidents in the incident management system, with autonomy over personal caseload, in line with the Service and Experience Level Objectives. Maintain More ❯
