2 of 2 Permanent Customer Experience Jobs in Egham

some of the UK’s fastest-growing brands. The Role As a Technical Support Engineer , you’ll act as a key escalation point for customer issues, with a strong focus on API support and investigation . You’ll troubleshoot application behaviour, analyse data where required, and work closely with … engineering and service teams to ensure a smooth customer experience. This role is well suited to someone coming from a 1st or 2nd line background who wants to move away from pure volume ticket handling and into more technical, problem-solving support . Key Responsibilities Provide high-quality technical ...

. • Identify and create new ways to engage with our audiences virtually using feedback on previous conferences/events to continue to enhance the customer experience. • Seek and determine new operational efficiencies to drive further scale across large volume of virtual events. • Liaise with global conferences teams on process … management and prioritization skills. • Exceptional attention to detail. • Proactive problem-solving skills. • Strong service ethic. • Strong record of achievement in current position. • Interest and experience in virtual event planning. Education: • Bachelor’s degree from accredited University Note: • Heavy focus on virtual event delivery with at least 1 in-person ...