Service Administrator
Egham, Surrey, England, United Kingdom
Amber Employment Services
Service Desk Administrator/Help Desk Coordinator Location: Office-Based - Egham Hours: Full Time, Permanent. Monday – Friday 9-5pm 30 minutes for lunch About the Role We’re looking for an organised, customer-focused Service Desk Administrator to join a busy Service team. In this role, you’ll be at the heart of operations - managing service … thrive in a fast-paced environment, and have excellent communication skills, this could be the perfect opportunity for you. Key Responsibilities Act as the first point of contact for service requests Manage the full lifecycle of service tickets. Schedule and coordinate engineers’ workloads and appointments. Generate client service reports Handle the repairs and returns process Maintain up … to-date records of clients’ hardware inventory. Prepare and issue new service contracts and renewals Monitor service contracts and ensure timely renewals. Schedule and track planned preventative maintenance visits. Book travel and accommodation for field engineers. About You Previous experience in a service desk, scheduling, or administrative support role. Strong organisational skills with a keen eye for More ❯
Employment Type: Full-Time
Salary: £32,000 per annum
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