1 of 1 Permanent SQL Jobs in Elland

Vendors, Consultants and support contracts and escalate performance issues to the Head of Support Services and relevant operational managers. Build reports to support ITSM using Helix Dashboards and develop SQL queries to support 3rd party Reporting Tools such as Qliksense. BMC Digital Workplace Catalogue (DWPC): Create and maintain DWPC services in order to enhance self-service capabilities. Represent the Service … services, and middleware integrations regarding Helix ITSM Integration(s) Experience in BMC Digital Workplace Catalogue (DWPC) configuration and customization Experienced in creating reports with Helix Dashboards and ad hoc SQL queries Knowledge of suites AI capabilities and knowledge of AI functions within enterprise software suites, including machine learning integrations, smart assistants, and workflow automation tools Experience of supporting Helix ITSM More ❯