2 of 2 Permanent Support Specialist Jobs in Elland

Application Support Specialist Elland Up to £46,000 Your new role As an Application Specialist, you will be part of the Information Technology and Business Systems team, providing support for applications and business software. You will collaborate closely with project managers, IT teams, business systems teams, and digital teams, as well as departmental heads, to understand … their needs and requirements. You will ensure the smooth delivery and operation of business systems and applications, offering technical support, troubleshooting, and training to end-users and internal staff. Responsibilities Participate in the full software development lifecycle, from analysis and design to testing and deployment. Configure, install, and maintain software applications on various platforms and devices alongside product owners. … applications and enhancements. Conduct training sessions and create user guides to help colleagues effectively use new or updated applications Liaise with software vendors to manage contracts, updates, patches, and support agreements Experience needed Strong problem-solving skills to diagnose and resolve application issues Ability to manage application-related projects, including planning, execution, and monitoring Experience in creating and maintaining More ❯

Location: Head Office Elland - Halifax Schedule: Monday to Friday, 8.30am - 5pm No Weekends Purpose of the role: Provide technical support for Terberg DTS engineers and service support employees. To ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard. To provide effective customer service … and build relationships with both internal and external customers. To carry out productive work as required focusing on specialist engine/electrical/diagnostic work throughout all areas. To carry out all necessary technical training of internal technicians. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts , components … Responsibilities To ensure quality assurance and health and safety policies are implemented and adhered to at all times. To ensure all technical calls are answered and technical information and support is given to the Mobile Service Engineers, as per the escalation process. Support members of the service department to facilitate and resolve any customer disputes regarding technical issues. More ❯