First Line Support
- Hiring Organisation
- CHANCELLOR RECRUITMENT LIMITED
- Location
- Sutton, Ely, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
diagnosing and resolving technical issues — keeping systems running smoothly and ensuring customers get the best possible experience. Key Responsibilities Provide 1st and / or 2nd line support to internal users or external clients (via phone, email, or ticketing system). Diagnose, troubleshoot, and resolve hardware, software, and network … fast-paced environment. Essential Skills & Experience: Experience in a 1st Line or 2nd Line Technical Support role. Strong understanding of Windows OS / Microsoft 365 / Active Directory. Knowledge of network fundamentals (DNS, DHCP, TCP / IP, VPNs). Experience ...