IT Managed Service Engineer
Ely, Cambridgeshire, East Anglia, United Kingdom
Optum
site and remote support, maintain accurate documentation, and collaborate with internal teams to resolve issues swiftly. Key responsibilities include: Install and commission new systems, and upgrade existing hardware / software. Provide break-fix and BAU support to customer systems. Maintain regular communication with customers during service delivery. Log and report issues thoroughly, referencing historical data where applicable. Escalate … set you apart: Experience in service desk or technical support roles. Knowledge of Microsoft server and workstation operating systems. Experience with virtualization technologies (e.g., Hyper-V). Strong TCP / IP and Windows networking skills. Familiarity with MS Active Directory and configuration of switches / routers. Experience troubleshooting peripherals in NHS or More ❯
Employment Type: Permanent
Posted: