6 of 6 Permanent 1st/2nd Line Support Jobs in England

1st / 2nd Line Support Engineer £35,000 - £40,000 | Blackburn (Hybrid) | Evening / Night Shifts When most people are logging off, you’re just getting started. You’re the type of engineer who thrives on owning a problem end-to-end, whether it’s a password reset or an … key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and Windows Server, all while working evening or night shifts as part of their 24 / 7 team. What’s in it for you? Salary : £35,000 - £40,000 Location : Blackburn (hybrid model) Shift Pattern : Either: Night shifts (Mon-Fri: 12:00am to 8:30am … ID, Power Platform, and Intune Supporting hybrid environments including Windows Server (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem Exchange and hybrid mail environments Troubleshooting Windows 10 / 11 desktop issues and mobile platforms (iOS / Android) Handling tickets from internal and external users across multiple technologies Escalating where necessary but owning everything you can Contributing More ❯

IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10 / 11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people … 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10 / 11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. Support network … and accurate records using the IT ticketing system. Follow IT security, data protection, and backup policies at all times. Skills & Experience Required: Proven experience in IT Support / Helpdesk / Service Desk / Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365 / More ❯

the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support … and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st / 2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and … Driving license preferred (due to site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop / server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your day—remote support More ❯

IT Support Engineer (1st / 2nd Line) Full-time / Permanent Portishead - Hybrid Up to £30k Join a dynamic company with over 25 years of industry experience IT consultancy as an IT Support Engineer (1st / 2nd Line) , that delivers managed … efficient operations. You'll contribute to delivering key IT projects, assisting clients in adopting new technologies and strengthening their overall IT setup. Requirements: Previous experience in a Level 1 / 2 support role. Strong proficiency in troubleshooting hardware and software issues. Excellent communication skills and ability to work well in a team. Knowledge of ITIL framework and … service management best practices Desirable skills (not essential): MCP or CCNA certifications. VMware or Hyper-V certification. Cloud accreditation (Azure / AWS). This role will give the right person great career advancement and development opportunities, so if would like the chance to progress your career with a growing company then don't hesitate to apply More ❯

IT Technician - 1st & 2nd Line SupportCamberley£26,777 - £28,686 + Generous pension +34 days holiday + ongoing training & development + recognition policies+ staff discount platform + free on-site parking + occupational sick pay+ family-friendly policies + work-life balanceAre you currently working in IT support, providing first or second … line support in a school or business environment Would you like to join a forward-thinking organisation where you can grow your technical skills, work with excellent IT infrastructure, and be part of a collaborative, high-performing team This school trust are a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They … staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike.In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support More ❯

Software support person required to work in a small and friendly collaborative team, proving first and second line … support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS Report Builder. Ability to manage … multiple support cases Full UK driving licence (occasional site visits). Apply now More ❯