9 of 9 Permanent 1st/2nd Line Support Jobs in England

1st / 2nd Line Onsite Support Engineer - Managed Services Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup My client is a leading and expanding IT Managed Services provider that have an opportunity for a dedicated 1st / 2nd Line Onsite Support Engineer at one of their client sites. As 1st / 2nd Line Onsite Support Engineer you will have a broad range of technical skills across 1st and some 2nd line support including tech such as Office … support to a key client. You will be the face and the name of the company on this client site. Fabulous opportunity for a 1st / 2nd Line Onsite Support Engineer to work for a fast growing MSP where they can offer genuine opportunities for growth and development. The More ❯

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry … Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st / 2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer will … you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st / 2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365 More ❯

IT Support Engineer – 1st Line / 2nd Line Support £28,000 - £30,000 | Fully Remote (UK-based) You're the person people call when tech goes wrong, and the one they thank when it's back up and running. You’ve got the 1st and … 2nd line support basics nailed, and now you’re looking for a fully remote role where you can support a wide range of users, get involved in the Microsoft 365 stack, and keep sharpening your skills. This is your chance to join a well-established internal IT team, supporting both colleagues and … over time What you’ll be doing: Supporting internal staff and external customers with 1st and 2nd line technical queries Managing user onboarding / offboarding, device setup (Autopilot), and account permissions (Azure AD) Troubleshooting across Windows 10 / 11, Microsoft 365, hardware, and mobile devices Administering and supporting M365 tools including SharePoint More ❯

1st / 2nd Line IT Support Administrator - Poole - Up to £32,000 Our client is seeking a skilled and proactive 1st / 2nd Line IT Support Administrator to provide day-to-day technical support across systems, networks, and business applications. … The ideal candidate will have hands-on experience with technologies such as Windows Server, Azure, Intune, and VMWare, and be confident handling support tickets, system setups, and troubleshooting issues. Strong communication, organisation, and problem-solving skills are essential, along with the ability to work under pressure and adapt to changing priorities. What You'll Be Doing: Providing 1st … ability to work independently when needed Hours & Benefits: Generous holiday allowance Car parking Development incentives Company pension Real career growth opportunities If you're a motivated 1st / 2nd Line IT Support Administrator ready for your next challenge in a high energy, rewarding environment - we want to hear from you! Call More ❯

1st / 2nd Line IT Support - St Albans We’re looking to speak with an experienced 1st / 2nd Line IT Support Engineer to work onsite in St Albans. This is a fantastic opportunity for someone who thrives in a customer facing … role and enjoys solving problems. You’ll be the face of IT support - responding to tickets, resolving hardware / software issues, setting up devices, and supporting end users. You'll also help manage IT assets and assist with system updates and projects. What we’re looking for: Previous experience in a 1st / 2nd line support role Strong knowledge of Windows OS & Microsoft 365 Confident troubleshooting devices Excellent communication skills with a proactive, customer-first mindset Full driving licence essential More ❯

Desktop Support Engineer (1st / 2nd line) *Newcastle onsite* to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a Desktop Support Engineer you'll … available!). About you: You must be degree educated You have commercial experience in a similar support based role You have a strong knowledge of Windows 10 / 11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop troubleshooting skills across hardware and software You have experience of supporting AV … Fixed Term Contract, likely to extend* Salary to £35k Professional development Apply now or call to find out more about this Desktop Support Engineer (1st / 2nd line) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions … focused IT Support Technician to their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide … industries. You'll gain hands-on experience with diverse technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and More ❯

Role: 1st / 2nd Line IT Support Technician Location: Oxford Salary: £30,000 - £40,000 Profile Our client is a forward-thinking Oxford University spin out who combines innovation, research, and usability to empower teams with AI for high-stakes applications. Due to natural growth within the business, they are looking … to add a 1st / 2nd Line IT Support Technician to their small IT team . Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and grow within a business. … You will need to be onsite 5 days a week in this position. Key Responsibilities The L1 / L2 Support Technician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues More ❯

Mac Support (1st and 2nd Line) London £30,000 - £35,000 Our client who are a dynamic IT services company, who specialise in providing tailored support for Mac-based environments, are looking for a Mac Support (1st and 2nd Line). Their … team are passionate about delivering high-quality, user-focused support, both remotely and on-site. You will be responsible for providing strategic guidance to clients regarding technology, IT infrastructures, structure and efficiency of IT systems. You will be offered training and the opportunity to grow within the organisation. Responsibilities: Meeting with clients to discuss their requirements Manage and … organisations Document issues, resolutions and present to client in written or oral reports Design, test, install and monitor new systems Organise training for users Skills: Proven experience in 1st and 2nd Line Mac Support Proficiency with MacOS and Apple hardware Hands on experience with Addigy or similar Apple device management Knowledge of More ❯