1st/2nd Line Support
UK > England
The median 1st/2nd Line Support salary in England is £31,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 16 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 625 | 694 | 764 |
| Rank change year-on-year | +69 | +70 | +137 |
| Permanent jobs requiring a 1st/2nd Line Support | 66 | 150 | 150 |
| As % of all permanent jobs advertised in England | 0.13% | 0.17% | 0.17% |
| As % of the Job Titles category | 0.15% | 0.18% | 0.18% |
| Number of salaries quoted | 66 | 138 | 141 |
| 10th Percentile | £26,500 | £23,850 | £22,500 |
| 25th Percentile | £27,000 | £26,250 | £26,250 |
| Median annual salary (50th Percentile) | £31,500 | £30,000 | £29,500 |
| Median % change year-on-year | +5.00% | +1.69% | +7.27% |
| 75th Percentile | £37,875 | £34,438 | £33,750 |
| 90th Percentile | £40,250 | £40,000 | £38,750 |
| UK median annual salary | £31,500 | £30,000 | £29,750 |
| % change year-on-year | +5.00% | +0.84% | +8.18% |
All Permanent IT Job Vacancies
England
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in England with a recognized job title | 44,665 | 81,175 | 81,176 |
| % of permanent jobs with a recognized job title | 90.78% | 94.55% | 91.50% |
| Number of salaries quoted | 24,293 | 60,496 | 51,517 |
| 10th Percentile | £30,000 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,250 | £45,000 |
| Median annual salary (50th Percentile) | £57,000 | £53,500 | £60,800 |
| Median % change year-on-year | +6.54% | -12.01% | +1.33% |
| 75th Percentile | £75,000 | £71,250 | £82,500 |
| 90th Percentile | £97,500 | £90,519 | £100,000 |
| UK median annual salary | £56,000 | £52,500 | £60,000 |
| % change year-on-year | +6.67% | -12.50% | - |
1st/2nd Line Support
Job Vacancy Trend in England
Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in England.
1st/2nd Line Support
Salary Trend in England
3-month moving average salary quoted in jobs citing 1st/2nd Line Support in England.
1st/2nd Line Support
Salary Histogram in England
Salary distribution for jobs citing 1st/2nd Line Support in England over the 6 months to 16 May 2025.
1st/2nd Line Support
Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the England region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| London | +69 | 22 | £35,500 | +4.41% | 5 |
| Midlands | +72 | 19 | £27,000 | -0.92% | 3 |
| South East | +77 | 12 | £31,500 | +14.55% | 6 |
| West Midlands | +63 | 11 | £27,000 | - | 2 |
| North of England | +37 | 8 | £32,750 | +11.02% | 4 |
| East Midlands | +34 | 8 | £38,500 | +35.09% | 1 |
| East of England | +26 | 6 | £29,000 | -6.45% | 2 |
| Yorkshire | +70 | 3 | £35,000 | +16.67% | 2 |
| North West | -12 | 3 | £32,750 | +12.93% | 2 |
| North East | - | 2 | £25,000 | - | |
| 1st/2nd Line Support UK |
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1st/2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England
For the 6 months to 16 May 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in England by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: