51 to 75 of 78 Permanent 1st Line Support Jobs in England

1st Line Support Engineer £22,000 - £25,000 plus benefits including training and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, Service Desk, Helpdesk, Help Desk, PC, Active Directory … a minimum of a year’s IT experience, to join their team on a permanent basis. This is a varied and interesting role covering 1st and some 2nd line support as well as some IT projects. This role will give you the chance to play … a key role in a growing team and gain exposure to the most up to date and a wide variety of technology. 1st Line Support Engineer Duties: To be part of a small team responsible for all incoming client requests, triaging and progressing all support more »

An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer, you’ll require the following essentials: Background of working in a 1st Line/Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer role, you’ll also be: Respond in a timely manner to queries and adhere to the KPI’s in place Adhering to company policies and procedures Uses experience to address user problems and look for potential solutions Share knowledge and expertise with others Support more »

Job summary First Line Support Associate - Band 3 £27,129 - £28,649 incl HCAS per annum pro rata Full-time hours 37.5 per week - Support Hours are Mon-Fri 08:00 AM to 08:00 PM Sat - 08:00 AM to 04:00 PM … JOB SUMMARY The First Line Support Associate in the IT team plays a crucial role in ensuring the smooth operation of our organisation's technology infrastructure. The primary responsibility will be to provide timely and effective technical support to end-users, addressing a wide … applications to resolving hardware malfunctions, the postholder will be the first point of contact for individuals seeking assistance with IT-related matters. The First Line Support Associate is required to log reported faults and requests for the 2500 Bromley Healthcare and Bromley GP users using the more »

A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This role offers an exciting opportunity to work within a fast-paced and collaborative environment, providing … be joining uses a wide range of IT systems and providers that play an essential role in the running of their business. As a 1st Line IT Support Assistant, you'll be part of a well-established Helpdesk team. Your responsibilities will include: Providing first … users with regular updates as to the status of their issue. Identifying areas where the current IT systems can be improved. Rewards As a 1st Line IT Support Assistant, you will receive: A starting salary between £25,000 - £30,000 (depending on experience) 25 days more »

Job Title : 1st Line Engineer Location: Multiple Campus locations, Portsmouth Salary: £22,600.00 - £23,277.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 1st Line Engineer here at COPC, your role will consist of providing essential technical support, addressing and resolving IT issues for … duration of the advert. We do not accept CV's from agencies for these roles. Candidates with the experience or relevant job titles of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT more »

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is … within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an IT Support or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud technologies as well … an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »

Are you ready to take the next step in your Technical Support career? Here's your chance to join a dynamic and multi-award-winning technology company in Doncaster. We're looking for passionate individuals who are eager to make a difference and grow within their supportive team. … are dedicated to your success and well-being. Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each … Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must be located within commuting distance of Doncaster. Right more »

This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »

1st Line IT Support- Scunthorpe - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Scunthorpe which have offices in Hull & Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of … support. They are currently on the lookout for a 1st Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down a few years on! To be successful in … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 1st Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support … IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both … ensure that all issues are logged and prioritised To manage all technical assets and to liaise with finance on asset purchase, location and disposal 1st Line IT Details: Salary: £23,000.00-£25,000.00 PA 20 days holiday plus bank holidays Pension Key Requirements of 1st Line more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support … IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both … ensure that all issues are logged and prioritised To manage all technical assets and to liaise with finance on asset purchase, location and disposal 1st Line IT Details: Salary: £23,000.00-£25,000.00 PA 20 days holiday plus bank holidays Pension Key Requirements of 1st Line more »

Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an IT Support Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … Cover Letter for this role. Candidates with experience of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1st Line Helpdesk Engineer, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, 1st Line, 1st Line Technical Support Analyst, 1st Line Helpdesk Engineer, 1st Line Support Engineer, 1st Line Support Technician may also be considered for this role. more »

1st Line Support Consultant, Kidlington, £20,000 - £25,000 Our client are a leading IT Managed Service provider in Oxfordshire and are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Consultant to join their expanding team. The … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate Required Skills: Exceptional verbal and written communication skills Exceptional customer service skills Can do attitude, and willingness to learn new skills Windows Desktop more »

Role: Junior Service Support Analyst (1st Line) Sector: Technology Location: Central London Salary: £20,000 to £25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst … ticket loan Social events The Role: You will act as the first point of contact between the business and its clients. Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket … dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience is a must (MSP Preferable) Office 365 & Exchange Online SharePoint and Teams Windows OS and Server Active Directory Excellent team player but with more »

Junior 1st Line IT Support Field Engineer 22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop. A wonderful opportunity has arisen at a leading provider of … Based in the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role. As their field engineer/1st Support Engineer, your focus will be to build and maintain efficient computer systems and networks Setting up workstations with computers and relevant … and computer equipment Organising and scheduling upgrades and maintenance Maintaining records of repairs, fixes and maintenance schedule Providing onsite and face-to-face support to customers Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging) Required Experience: Proven experience working as an IT Technician or more »

30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. You will … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge of PC more »

1st Line Support Technician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. You've … including the use of their cars. Our products are genuinely liberating and transformative for their users. Job Purpose: ABC Mobility Group is recruiting for 1st Line IT Support Technician to join our Infrastructure team on a full-time basis. We are looking for someone who … about IT and has a keen interest in developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives and business more »

An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy … IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers’ problems in-house. … interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; IT Engineer, IT Technician, 1st Line Support Technician, 2nd Line Support, IT Support Engineer, IT Systems Consultant, IT Solutions more »

Role: 1st Line Service Desk Technician Location: Manchester, United Kingdom Salary: £23,000 - £26,000 Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to kick … start your career in IT! Overview: I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff … run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex more »

IT Support Engineer (1st Line Support) Bristol Monday to Friday £23,500 to £26,500 + Benefits Package IT Support Engineer (1st Line) required by a really stable & innovative IT MSP (Managed Service Provider) based in modern offices … with the Directors and competent 2nd & 3rd Line IT experts, your skills will develop quickly. Candidates will need to have experience of 1st line IT Support. Microsoft 365 and SharePoint knowledge are key for this role. The small and collaborative team are growing as the … smaller business. This is a great chance to hold a varied role in a driven and personable company. The IT Support Engineer (1st Line) Role: * 1st Line IT Technician role. * You will support a wide range of users with a more »

1st Line IT Support Engineer - Tonbridge - £26,000 - Great Training! Role: 1st Line IT Support Engineer Areas: Tonbridge Salary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for … growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »

1st line support engineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of … all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the … record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »

for IT into a career? We have a fantastic opportunity to join our client's IT team providing IT Support Job Title: 1st Line Support IT Apprentice Pay: £22,000 per annum 18 Month Apprentice with a view of a full-time permanent … Hours: Monday - Friday 08:30am - 17:30pm Location - Oxford Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »

at Elevation Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1st line Support Technician. ** Site based role Monday to Friday – license & own vehicle require as some potential travel ** My client is … seeking a talented and motivated individual to join their team as a 1st Line Support Technician. In this role, you will be the first point of contact for end users, providing technical support and troubleshooting assistance for a wide range of IT issues. … hardware and software as needed We are keen to speak with Tech savvy professionals who possess the following skills & experience: Proven experience as a 1st Line Support Technician or similar customer focussed role Strong technical knowledge of hardware, software, operating systems, and peripherals Proficiency in more »

1st Line Support Engineer Up to £25k Farnham The Client: middle is partnered with a family run IT business in Farnham to find their new 1st Line Engineer! After the client has won a few next clients, this is a brand-new … hire for the business to support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers acting as the first point of contact for their clients. This role will sit someone ambitious who would like to move into a more »