1stLineSupportEngineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1stLineSupportEngineer within a Microsoft Gold Partnered, Managed Service … Provider (MSP) in Farringdon, London. We are looking for enthusiastic, passionate 1stLineSupportEngineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1stLineSupportEngineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/ More ❯
1stLineSupportEngineer Central London £26,000 - £28,000 + Progression + Technical Training + Certifications + Pension + Holidays + Package + Immediate Start Are you ready to launch or elevate your IT career in a fast-paced, client-focused environment … heart of Central London. In this role, you'll be the go-to person for resolving day-to-day technical issues, delivering first-class support to a diverse client base. With an ambitious growth roadmap ahead, this is your chance to step into a role that offers real … progression, varied challenges, and a chance to contribute to a business that values innovation and collaboration. As a 1stLineSupportEngineer, you'll be the front line of IT support, helping to keep systems running smoothly and users More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum Progression + Technical Training
IT SupportEngineer (1stLineSupport) Bristol Monday to Friday £25,000 to £28,000 + Benefits Package IT SupportEngineer (1stLine) required by a really stable innovative IT MSP (Managed Service Provider … with the Directors and competent 2nd & 3rd Line IT experts, your skills will develop quickly. Candidates will need to have experience of 1stline IT Support. Microsoft 365 and SharePoint knowledge are key for this role. The small and collaborative team are growing as the … smaller business. This is a great chance to hold a varied role in a great company. The IT SupportEngineer (1stLine) Role: * 1stLine IT Technician role. * You will support a wide range of users with a More ❯
1stLineSupportEngineer South Gloucestershire Hybrid (3 days a week onsite) £25,000 - £29,000 As a 1stLineSupportEngineer, you will play a crucial role in providing technical assistance to clients, being the … values professional development and invests in employee growth. 1stLineSupportEngineer Key Responsibilities: Provide first-tier technical support via phone, email, remote tools and deskside. Provide first class customer service experience to client's users and internal users. Troubleshoot and … and effective problem resolution. Providing on site support where required. Liaising with suppliers to raise cases and scheduling engineer visits. 1stLineSupportEngineer Essential Skills/Qualities: Previous experience in a similar 1stlinesupportMore ❯
Job Title: 1stLineSupportEngineer Job Type: Permanent Location: Winchester/Remote Salary: £23,000 - £28,000 p/a + £4k shift allowance (approx.) 1stLineSupportEngineer - Role & Responsibilities Provide 1stlinesupport to customers on a range of IT issues Adhere to specifics SLA's in response to issues Provide customers with regular updates on open issues and set appropriate expectations Proactively manage and monitor ticket queues Troubleshooting product issues or network-related problems … Analysing and recommending solutions to problems Perform on call support for 24*7 customers as part of an out of hours rota 1stLineSupportEngineer - Required Experience Microsoft Operating Systems 2+ years' experience in IT Support (1stMore ❯
Woodstock, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
Owen Mumford are looking to hire a talented 1stLineSupportEngineer! Could this be your next role? Scope: The 1st … LineSupportEngineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1stlinesupport capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1stline technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
opportunity for an SaaS/IT SupportEngineer to join our multi-award-winning team. The Role at a Glance: 1stLine IT SupportEngineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, FirstLineSupport, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software … development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background/Previous Roles May Include: 1stLineSupport, 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop SupportMore ❯
opportunity for an SaaS/IT SupportEngineer to join our multi-award-winning team. The Role at a Glance: 1stLine IT SupportEngineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, FirstLineSupport, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software … development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background/Previous Roles May Include: 1stLineSupport, 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop SupportMore ❯
1stLineSupportEngineer Location: London - Hybrid working (5 days on-site during probation; after 6 months probation, 1 day remote depending on business need) Salary: Up to £28,000 DOE Are you a motivated IT professional with a passion for customer service … and problem solving? We're looking for an experienced 1stLineSupportEngineer to join our growing team in central London. As a leading MSP, we deliver exceptional IT support services designed to boost performance, minimise downtime, and reduce operational costs. … Responsibilities: Deliver professional, customer-focused service throughout each ticket's lifecycle Log, categorise, and prioritise tickets in line with SLAs Provide firstlinesupport via telephone and remote tools Troubleshoot and resolve incidents related to hardware, software, networks, and applications Liaise with third-party More ❯
1stLineSupportEngineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1stLine IT Support Engineers! After already placing … business, we know firsthand how well they treat their staff and clients! This is a great move for a Service Desk/IT SupportEngineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a … business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to More ❯
1stLineSupportEngineer – Financial Services – Up to £35K A leading private equity firm with a strong track record of growth and success is expanding its Helpdesk function. We’re looking for a motivated 1stLineSupport/… Helpdesk Engineer to join … our team and help deliver high-quality support to our users, ensuring reliability, security, and excellent service. About the Role: As a 1stLineSupportEngineer, you will be the first point of contact for IT support within the More ❯
1stLineSupportEngineer – Financial Services – Up to £35K A leading private equity firm with a strong track record of growth and success is expanding its Helpdesk function. We’re looking for a motivated 1stLineSupport/… Helpdesk Engineer to join … our team and help deliver high-quality support to our users, ensuring reliability, security, and excellent service. About the Role: As a 1stLineSupportEngineer, you will be the first point of contact for IT support within the More ❯
Job Title: 1stLineSupportEngineer Location: Oxford (On-site) Salary: £25,000 - £27,000 DOE + Benefits About the Role We are working with a growing independent retail business based in Oxford that is looking for a friendly and proactive 1st … the first point of contact for all IT-related issues across the business, supporting users across retail and office environments. Key Responsibilities Provide first-line technical support to end-users (in-store and office staff) via phone, email, and face-to-face. Troubleshoot hardware, software, and … tasks. Maintain inventory of IT assets and ensure equipment is up to date and secure. What We're Looking For Some experience in a 1stlinesupport role, helpdesk, or IT technician position (retail sector experience a plus). Basic understanding of: Windows 10/ More ❯
1stLineSupportEngineer – Bristol (Hybrid) £24,000 – £28,000 + Benefits This is a hands-on technical support role with a well-established Microsoft Solutions Partner. As a 1stLineSupportEngineer, you … IT career in a business that values training, progression, and a high standard of customer service. What’s on offer: Join a collaborative support team in a hybrid role based 3 days per week at a modern Bristol office. You’ll receive ongoing professional development, gain exposure to … Microsoft technologies, and work in a service-driven, client-facing environment. Benefits include structured training pathways, full-time permanent employment, and support with industry certifications. What we’re looking for: 1+ year of experience in a technical support or helpdesk role (ideally MSP) Good knowledge of More ❯
1stLine IT SupportEngineer, Thatcham 24/7 Shift RotaMonday to Sunday. 5 days on, 2 days off. (08:00 16:30, 16:00 00:30 & 00:30 08:30) Roc Technologies is looking for a 1stLine IT … SupportEngineer to join our Managed Services team. Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-linesupport for hardware/software issues Incident logging … triage & resolution Use of remote tools & ticketing systems (e.g., ServiceNow) Monitor alerts & escalate as needed Maintain documentation & knowledge base Requirements: 12 years IT support/service desk experience Strong knowledge of Windows 10/11, AD, O365 Excellent communication & customer service skills Flexible to work rotating shifts (day More ❯
Employment Type: Permanent
Salary: Private Health Cover, Pension, 25 days holiday plus Bank Holidays,
1stLineSupportEngineer – London - £35,000 + excellent career development Overview An exciting opportunity has arisen with an Investment Management Business for a 1stLine Service Desk Engineer to deliver high-quality technical support. This includes resolving … staff. The role works closely with the Service Desk team, escalating complex issues and contributing to IT projects where required. Role & Responsibilities User Support: Act as the first point of contact for all IT-related issues, providing timely and effective support via phone, email, and Microsoft … Teams. Analyse and troubleshoot technical problems; resolve issues or escalate to the appropriate team or third-party support as needed. Log, track, and manage service desk tickets in the system, documenting issues, actions taken, and resolutions. Provide IT support for both office-based and remote users More ❯
1stLine IT SupportEngineer - Central London - £28,000 - Great Opportunity! Role : 1stLine IT SupportEngineer Areas : Central London (EC1) Salary : £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity … with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and More ❯
1stLine IT SupportEngineer - Central London - £28,000 - Great Opportunity! Role : 1stLine IT SupportEngineer Areas : Central London (EC1) Salary : £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity … with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and More ❯
1stLine IT SupportEngineer - Central London - £28,000 - Great Opportunity! Role : 1stLine IT SupportEngineer Areas : Central London (EC1) Salary: £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity … with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The GelBottle Inc
About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1stLine SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a … diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. … paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1stLineSupport or similar IT support role Good understanding of Windows OS and basic networking principles Experience using More ❯
you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1stLine IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team … and without interruption. They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment. As a 1stLine IT Support Technician, you will act as the first point of contact for all client enquires, providing exceptional technical … you have everything you need. Key Responsibilities You will be Supporting customers around the South of England UK, troubleshooting issues and monitoring systems Providing 1stlinesupport via phone and remote access but also visiting client's sites when required. Working with cloud-based systems. More ❯
you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1stLine IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team … and without interruption. They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment. As a 1stLine IT Support Technician, you will act as the first point of contact for all client enquires, providing exceptional technical … you have everything you need. Key Responsibilities You will be Supporting customers around the South of England UK, troubleshooting issues and monitoring systems Providing 1stlinesupport via phone and remote access but also visiting client's sites when required. Working with cloud-based systems. More ❯
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 1stLineSupportEngineer on behalf of our client based in Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working … offer great career progression and training opportunities! Tech stack Microsoft 365 Azure VMware Hyper-V Active Directory Administration (passwords, users, groups, permissions) Desktop support Network support Windows Server Location: Bristol (2 days WFH per week) Benefits Up to £29,000 DOE Private health care 25 days More ❯
Job Title: 1stLineSupportEngineer Location: Preston- 5 days per week Salary: £28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays … a crucial part in resolving escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires … in-depth technical expertise, strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients. Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum Great Benefits and company progressi
Job Title: 1stLineSupportEngineer Location: Preston- 5 days per week Salary: 28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays … a crucial part in resolving escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires … in-depth technical expertise, strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients. Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office More ❯
