8 of 8 Permanent 2nd/3rd Line Support Engineer Jobs in England

who has experience in this kind of role and is looking for a step into an exciting company with fantastic opportunities to progress to 3 rd Line / more experienced positions.Reporting into the IT Support Manager, you will be responsible for providing efficient remote / onsite support and services to clients located … UK-wide. What's involved? • Provide excellent customer service• Work to deadlines and adapt priorities to meet customer SLAs• Be included in the 24 / 7 support rota• Perform regular Network and Active Directory management tasks• Report, update and track incidents using service desk system• Ensure that customers are kept up to date at all times Skill … requirements: • Experience in providing 1st / 2nd Line IT support, ideally in a helpdesk / MSP environment• Technical knowledge of Microsoft Windows, both desktop and server operating systems• Excellent communication skills - both written and verbal• Able to work on own and under pressure• Self-motivated• Good time management and priority handling• Previous More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd / 3rd Line Support / Support Engineer is required for supporting their growing internal team, you will be based in their Witney office … within their IT team supporting internal and external clients. Duties and Responsibilities 2nd / 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team … consisting of Head of IT, IT Systems Manager and 1st / 2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 – inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of More ❯

Our client, a global organisation, urgently require an experienced 2nd / 3rd Line Support Engineer to join their team on a permanent basis. In order to be successful, you will have the following experience: Experienced in 2nd and 3rd line systems support Experienced within databases, networks, systems security, backup and patch management Tech: MS Azure, MS Server, Office 365, UNIX / Linux environments, VMware MUST be able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Providing 2nd and 3rd line support … network equipment to ensure seamless network operations Liaise with internal departments to ensure systems issues are resolved Ensure that SLA's are met across the team Work with 3rd party technology suppliers when required This represents an excellent opportunity to secure a permanent position within a high profile and rapidly growing organisation People Source Consulting Ltd is acting More ❯

2nd / 3rd Line Support Engineer My client in Shoreditch is currently looking for a solid 2 nd / 3 rd Line Engineer to come on board on a permanent basis. The role will be to offer 2 nd / 3 rd Line … including both Hardware and Software troubleshooting. The ideal candidate will have extensive experience in managing and troubleshooting Mac and Windows environments, DNS, DHCP, MS Office packages, Intune, and ITIL / Change Management processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team. Role requirements: Provide … Level 2 / 3 support for desktop and laptop issues, including hardware and software troubleshooting Manage and troubleshoot Mac and Windows operating systems and applications. Troubleshoot basic DNS and DHCP Support and administer Microsoft Office 365 packages Utilise Microsoft Intune for end point device management and security Follow ITIL best practices for incidents, requests and More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer / Helpdesk 2 nd / 3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer / 2 nd / 3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical … background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer / 2 nd / 3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active More ❯

managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd / 3rd Line Engineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server … cloud solutions, VoIP and peripheral hardware. This will also include current MS Servers O / S, MS Office 365, Azure, Security hardware's & software's solutions. Skills Required Excellent networking skills with Azure, VMware, Apple, Cisco, Fortinet Microsoft Certified Excellent customer facing abilities In-depth knowledge of hardware and software support. If you are a strong 2nd / 3rd Line Support Professional and need a new challenge then this is a perfect role for you More ❯

managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd / 3rd Line Engineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server … cloud solutions, VoIP and peripheral hardware. This will also include current MS Servers O / S, MS Office 365, Azure, Security hardware's & software's solutions. Skills Required Excellent networking skills with Azure, VMware, Apple, Cisco, Fortinet Microsoft Certified Excellent customer facing abilities In-depth knowledge of hardware and software support. If you are a strong 2nd / 3rd Line Support Professional and need a new challenge then this is a perfect role for you More ❯

managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd / 3rd Line Engineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server … cloud solutions, VoIP and peripheral hardware. This will also include current MS Servers O / S, MS Office 365, Azure, Security hardware's & software's solutions. Skills Required ·Excellent networking skills with Azure, VMware, Apple, Cisco, Fortinet ·Microsoft Certified ·Excellent customer facing abilities ·In-depth knowledge of hardware and software support. If you are a strong 2nd / 3rd Line Support Professional and need a new challenge then this is a perfect role for you More ❯