1 to 25 of 73 Permanent 2nd Line Support Jobs in England

2nd Line Support Engineer (Citrix, Microsoft) - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide … 1st to 3rd line Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd Line Support Engineer (Citrix, Microsoft) to join the team and help support our customers. As our new 2nd Line Support … Microsoft) you will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd Line Support Engineer (Citrix, Microsoft) will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems More ❯

and delivering projects across Windows Server, networking, desktop and Microsoft Cloud technologies. You’ll be helping to transform a major client, whilst being an integral part of the process. 2nd Line Support Engineer/Outsource Engineer Based in Chichester, West Sussex – full time on site. Start ASAP Working for a leading organisation … Required Skills: - Excellent IT support across 2nd line support - Strong experience of Windows Server, Microsoft 365, networking and desktop support - Good experience of delivering project installs/migrations/deployments - Excellent communication & stakeholder management experience This position would suit an IT Support Analyst/Support Engineer/… 2nd Line Support Analyst/2nd Line Support Engineer/3rd Line Support Engineer/Support Technician, who has strong experience of supporting Windows Server, M365, networking & desktop at a 2nd line support level. This 2nd Line More ❯

Onsite Desktop Support Engineer/2nd Line Technical Support Technician A great opportunity, working with a well-known brand, for an IT support professional with strong troubleshooting and client-facing skills to deliver high-quality technical support within a managed services environment. If you’ve also … worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £34,000 pro rata + up to … be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who will provide deskside and remote support to users across a busy client site. As an Onsite Desktop Support More ❯

Field/2nd Line Support Engineer Job Specification SPONSORSHIP IS NOT AVAILABLE AT THIS OR ANY TIME IN THE FUTURE Driving Licence required Location: On-site and Remote (Field-based and Office-based as required) Salary Range: Competitive, based on experience Overview We are seeking a motivated and skilled Field/2nd Line … companys' clients through on-site and remote support, troubleshooting, and delivering technical solutions in line with company values. Key Responsibilities Technical Support: Provide 2nd line support for incidents and service requests escalated from 1st line. Act as an escalation point for complex technical issues, ensuring timely resolution. Diagnose, troubleshoot … and organisational skills, with the ability to prioritise workload effectively. Customer-focused mindset with a passion for delivering outstanding service. Experience: Minimum of 2 years of experience in a 2nd Line Support or similar IT role, in an MSP environment. Proven experience supporting both on-premises and cloud-based IT infrastructure. Certifications (Desirable): Microsoft More ❯

2nd Line Support Engineer | Birmingham | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Birimingham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role … to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Birmingham| £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯

2nd Line Support Engineer | Evesham | £35,000 DoE Oscar Technology has partnered exclusively with a leading MSP near Evesham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial … to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Evesham | £35,000 DoE Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more More ❯

2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities … with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience More ❯

2nd Line Support Tonbridge Up to £35k Hours: Monday Friday, 8:30am 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career in 2nd Line Support? Would you … with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2nd Line Support Engineer to join their team. What you will be doing Providing 2nd Line remote and onsite support to … theyre looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 711), MS Server (20122019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls WatchGuard preferred More ❯

2nd Line IT Support Technician Rochester Salary: £28,000 – £32,000 (depending on experience) Are you looking to take the next step in your IT support career? Do you enjoy problem solving and providing technical solutions in a fast-paced environment? Have you worked in a Managed Service Provider (MSP) and want to … develop your skills further? If the answer is yes, this role could be an excellent opportunity for you. We are recruiting for an experienced 2nd Line IT Support Technician to join a respected IT services provider based in Canterbury. This is a full-time, office-based role with occasional travel to client sites across Kent … the South East. For this role you must have a full driving license and previous experience of working for a Managed Service Provider (MSP) About the role As a 2nd Line IT Support Technician, you will be part of a small but highly skilled technical team that supports around 100 clients across commercial and education More ❯

2nd Line Support Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career in 2nd Line Support? Would you … with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2nd Line Support Engineer to join their team. What you will be doing Providing 2nd Line remote and onsite support to … re looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls More ❯

1st/2nd Line IT Support Engineer (Internal Systems) About the Role We are looking for a proactive and service-driven 1st/2nd Line IT Support Engineer to join our internal IT team within a fast-paced MSP environment. Unlike a traditional MSP support role, this position … Senior IT Support Engineer, Network Engineer, or Security Engineer . Key Responsibilities 1st/2nd Line Technical Support Provide first and second-line support to internal users across multiple offices and remote locations. Troubleshoot issues across Windows desktop and server environments, Microsoft 365, Azure AD, and common business applications. … Assist with internal infrastructure upgrades, migrations, and improvement initiatives. Take ownership of small internal IT projects under guidance from senior engineers. Skills & Experience Essential Experience in a 1st or 2nd line support role (MSP experience advantageous but not required). Strong technical understanding of: Windows 10/11 Microsoft 365 administration Active Directory/Azure More ❯

2nd Line Support Engineer My client is expanding and is seeking a proactive, technically strong 2nd Line Support Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role … is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing issues through … solving, and brings a good sense of humour to the job. Benefits: Remote Working Bonus 24 days holiday + Bank Holidays + Christmas Shut Down Interested? Click Apply Now! 2nd Line Support Engineer More ❯

2nd Line Support Engineer My client is expanding and is seeking a proactive, technically strong 2nd Line Support Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role … is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing issues through … solving, and brings a good sense of humour to the job. Benefits: Remote Working Bonus 24 days holiday + Bank Holidays + Christmas Shut Down Interested? Click Apply Now! 2nd Line Support Engineer More ❯

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯

2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You ll work directly with our clients across a range of cutting-edge … ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients Acting as More ❯

2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge … ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients Acting as More ❯

Job Title: 2nd Line Cloud Support Engineer (Microsoft Stack) Location: Wimbledon, London Employment Type: Full-Time/Permanent About the Role: My client are looking for an experienced and proactive 2nd Line Cloud Support Engineer with a strong background in Microsoft technologies to join their growing IT team in Wimbledon. … role where you ll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure) Troubleshoot and resolve issues related to SharePoint Online, Teams … language. Contribute to documentation, knowledge sharing, and process improvement initiatives. Occasionally assist with project-based work such as migrations or security audits. Essential Skills & Experience: Proven experience in a 2nd line support or similar technical role. Solid knowledge of Microsoft 365 services, particularly SharePoint Online. Experience dealing with account security breaches and recovery processes. Familiarity More ❯

Job Title: 2nd Line Cloud Support Engineer (Microsoft Stack) Location: Wimbledon, London Employment Type: Full-Time/Permanent About the Role: My client are looking for an experienced and proactive 2nd Line Cloud Support Engineer with a strong background in Microsoft technologies to join their growing IT team in Wimbledon. … role where you’ll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure) Troubleshoot and resolve issues related to SharePoint Online, Teams … language. Contribute to documentation, knowledge sharing, and process improvement initiatives. Occasionally assist with project-based work such as migrations or security audits. Essential Skills & Experience: Proven experience in a 2nd line support or similar technical role. Solid knowledge of Microsoft 365 services, particularly SharePoint Online. Experience dealing with account security breaches and recovery processes. Familiarity More ❯

2nd Line Support Guildford (on-site) £32k to £36k DOE DXP Talent is hiring for a 2nd Line Support Engineer with strong Intune experience and exceptional customer service and communication skills to join our Educational partner in Guildford - they can move very quickly to secure the right person. Our client … their space and need someone with strong Intune experience to join their IT Team to support Devices used by staff and students. As well as having typical 2nd Line experience across the Microsoft tech stack - Windows 11, Active Directory, O365, Local Network and Hardware support, you'll more than know your way around … site in Guildford but there will be requirements to visit other locations on a monthly basis (2-4 visits a month). Essential experience: - IT Support to 2nd Line level - Windows 11 - O365 (AD, Entra, Exchange, OneDrive) - Intune (Managing and maintaining software deployment, policies, licensing, access management) Bonus Experience: - Networking and running patch cables Given More ❯

Job Title: 1st Line/2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000–£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking for a 1st Line/2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly. This is a practical, hands-on role with real variety. Tasks include supporting users, managing kit, and helping set up temporary site offices through the year. If you like being the person who … enjoy this. There's also genuine scope for this to become a longer-term role for the right person. The Role You'll cover a blend of 1st/2nd line support and on-site IT operations, working independently day to day and escalating when needed. Key responsibilities include: Handling daily support tickets More ❯

Out of Hours 2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Hours: Shifts between 6pm and 8am (7.5 hours), weekends included Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge … ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients Acting as More ❯

2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At … the IT environments of businesses across the UK. Expect high-quality tools, a supportive culture, and challenges that genuinely stretch your skills. What You'll Be Doing: As a 2nd Line IT Support Engineer , you'll be right at the heart of our Service Team, taking ownership of technical issues and ensuring our clients get … fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support Work with clients to fully understand and recreate problems Escalate complex issues to 3rd line colleagues when needed Monitor open tickets and drive them through to resolution Support a wide variety of clients, infrastructures, and More ❯

Our client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong … Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff … partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the 2nd Line Support Engineer your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they More ❯

Our client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong … Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff … partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the 2nd Line Support Engineer your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they More ❯