1 to 25 of 40 Permanent 2nd Line Support Jobs in England

2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development … Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line ...

/2nd Line Support Engineer Ashford, Kent – Office-based Up to £32,000 DOE Are you currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user environments? Are you looking … progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st/2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating ...

2nd Line Support Engineer | Poole | £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This … role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you’ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established ...

2nd Line IT Support Engineer - Wokingham (RG2 area) A strong 2nd Line IT Support Engineer with good working knowledge of Windows Server, Office 365, and good network troubleshooting is required to join a well-established MSP to support … customers across Berkshire. This is an office-based role, with occasional customer visits when required. Key Skills Required: Previous escalation IT support - 2nd Line MSP Experience highly advantageous Windows Server administration & troubleshooting Office 365 Admin (i.e Teams, SharePoint, OneDrive, Exchange Online) Azure Virtual Desktop, Remote ...

Title: 2nd Line Desktop Onsite Engineer Location: Barrow-in-Furness (Full-time onsite, 5 days per week) Salary: £36,000 + Generous Benefits Package Deerfoot Recruitment is delighted to be supporting a leading global IT services provider in the search for two 2nd Line … fast-paced, enterprise environment, supporting high-profile clients and contributing to the delivery of high-quality IT services. The successful candidates will provide 2nd line desktop support, ensuring efficient resolution of technical issues and delivering excellent customer service. You will play a key role ...

2nd Line Support Engineer (MSP) Location: London Salary: £32,000 - £37,000 per annum Job Type: Full-Time, Permanent About the Role We are currently seeking an experienced and motivated 2nd Line Support Engineer to join a growing Managed Service … excellent opportunity for a skilled IT professional looking to further develop their technical expertise within a fast-paced and customer-focused environment. As a 2nd Line Support Engineer, you will be responsible for providing remote and onsite technical support to a diverse client ...

Senior 2nd Line Support Engineer (Escalations/Microsoft/MSP) £40,000 - £45,000 + Training + Progression Central London/Hybrid Permanent | Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer … join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support ...

Senior 2nd Line Support Engineer (Escalations/Microsoft/MSP) 40,000 - 45,000 + Training + Progression Central London/Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer … join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support ...

/2nd Line IT Support Engineer Blackburn £28,000 – £32,000 DOE Full-Time | Permanent The Company An established and growing Managed Service Provider is looking to recruit a 1st/2nd Line IT Support Engineer to join its technical … potential for hybrid working further down the line. The Role Working as part of the service desk team, you will provide 1st and 2nd line technical support to a range of clients across different industries. The role will involve troubleshooting technical issues, managing tickets, supporting ...

Role: 2nd Line IT Support Engineer Location: Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking … 2nd Line IT Support Engineer to join their technical support team. This is an excellent opportunity for someone who enjoys troubleshooting complex issues, supporting a varied client base, and developing their technical expertise across infrastructure, networking, and cloud technologies. A full UK driving ...

/2nd Line Support Engineer – MSP Whitstable, Kent £28,000 – £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across … technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting ...

client based in Boston is looking to recruit a 2nd Line Support Analyst on a fulltime permanent basis. Working as part of an existing team which provides full IT support for the business internally. Job role of 2nd Line: Provide … 2nd line support for hardware, software, networking, and business applications. Support desktop, laptop, mobile, printer, and peripheral devices. Diagnose and resolve Microsoft 365, Windows,and user account issues. Maintain and support Active Directory, Assist with server administration and system monitoring. Support ...

that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you’ll be on the front line of keeping our clients happy, productive, and secure. … handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other ...

2nd Line IT Support Analyst My global client is looking for an experienced 2nd Line IT Analyst to join their IT support team based in Cornwall. You will provide both hardware & software support for as well as basic … network support within an ITIL environment. Essential Skills 2ND line IT support - Face to face and remote Structured troubleshooter capable of diagnosing L1/L2 endpoint, application, and connectivity issues Microsoft Intune for endpoint management and troubleshooting. Laptop, desktop, smartphones, tablets and printer ...

2nd Line Support Engineer - £32,000-£38,000 An established Managed Service Provider in Surrey is looking for a 2nd Line Support Engineer to join their growing technical team. You'll be working across a range of client environments, resolving … escalated issues and supporting ongoing infrastructure improvements. Responsibilities: Handling 2nd line tickets and escalations from 1st line Troubleshooting desktop, server, and network issues Supporting Microsoft 365, Azure, and on-prem environments Managing user accounts, permissions, and group policies Assisting with project work and system upgrades ...

Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. … infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft ...

Bury/Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. … will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents ...

Role: 2nd Line IT Engineer Location: Poole Salary: £30,000 £36,000 Azure & Cloud Technologies | Cyber Security Exposure | High-Growth Technical Environment Were partnered with a well-established and growing MSP based in Poole thats continuing to invest heavily in modern cloud technologies and infrastructure services. … continued expansion and an increasing client portfolio, theyre now looking for a talented 2nd Line IT Engineer to join their technical support team. This is an excellent opportunity for someone who enjoys working in a dynamic technical environment where they can gain exposure ...

2nd Line Support Technician | Cambridge Outskirts | £30,000 to £36,000 Still getting your weekend interrupted by the same unstable server because management refuses to fund a permanent fix? You need to leave. If you are a 2nd line support … performance awards, a green electric car scheme, and extensive Perkbox benefits. The Role You will provide high touch remote and on site infrastructure support across small to medium sized business networks. Rather than just closing tickets mindlessly, you will take the technical lead on server installs, sharepoint deployments ...

Role: 2nd Line Engineer Location: Poole, Bournemouth Salary: £33,000 £36,000 Cloud & AI-Driven Environment | Modern Infrastructure | Unmatched Learning Opportunities Were partnered with an innovative and rapidly expanding AI technology company in Poole thats investing heavily in modern infrastructure, cloud platforms, and AI-driven technologies. … continued growth, theyre now looking for a skilled 2nd Line Engineer to join their growing technical team. This is an exciting opportunity to work in a modern, fast-moving environment where youll gain exposure to a wide range of technologies and projects. Youll support users ...

Role: 2nd Line Engineer Location: Bournemouth (Poole) Salary: £30,000 £36,000 Professional Sports Environment | Modern Technology Stack | Exciting In-House IT Opportunity Were partnered with a professional sports organisation based across Bournemouth and Poole thats continuing to invest heavily in its internal technology environment. … organisation continues to grow both on and off the field, theyre now looking for a passionate 2nd Line Engineer to join their in-house IT team. This is a rare opportunity to combine your technical career with the fast-paced and exciting world of professional sport. Youll ...

2nd Line Desktop Support/Workplace Engineers - Barrow (SC Eligible) £30 - £40k (dependant on skills and experience) We're hiring multiple Onsite Workplace Engineers to support a large, secure environment in Barrow-in-Furness (5 days onsite). These are hands-on 2nd … roles supporting end users in a complex environment, with opportunities to specialise in VDI and endpoint security (Ivanti/IDAC) . Core experience: Strong 2nd line/desktop support background Windows 10/7 (build, config, registry) SCCM (OS & app deployment, support) Microsoft ...

Support Engineer | Manchester City Centre | 1st/2nd Line Support | Flexi time Some support jobs are basically call-centre work with a different title. Reset passwords. Close tickets. Escalate anything remotely technical. Repeat until burnout. This isn’t one of those. … technical ability, part communication, and part keeping calm while somebody insists they “haven’t changed anything”. This is a hands-on 1st and 2nd line role supporting users across the business with the usual mix of desktops, laptops, Microsoft 365, printers, authentication issues, networking problems ...

considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team where youll be part of a collaborative environment that values continuous learning and development. … 2nd Line Command Analyst, youll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...